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Overview of Altera Hotel and Residence (Formerly known as At Mind Serviced Residence)

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Balcony
Balcony

Altera Hotel and Residence (Formerly known as At Mind Serviced Residence)

4 out of 5

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationAlcazar Cabaret5 min walk
    Popular LocationCentralMarina8 min walk
    Popular LocationPattaya International Hospital8 min walk
    AirportUtapao (UTP-Utapao Intl.)43 min drive

Choose dates to view prices

  • Grand Suite Room with Kitchenette

    3.6/5 guest room rating

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Deluxe City View Room with Kitchenette

    Room amenities

    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More details
  • Grand Suite Pool View Room with Kitchenette

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More details
  • Grand Suite with Kitchenette (Twin)

    Room amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Pool View Room with Kitchenette

    4/5 guest room rating

    Room amenities

    • 45 sq m
    • Sleeps 3
    • 1 Double Bed
    More details
  • Deluxe Pool View Room with Kitchenette (Twin)

    Room amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Family Suite Two Bedroom with Kitchenette

    Room amenities

    • 97 sq m
    • City view
    • Sleeps 5
    • 1 Double Bed and 2 Single Beds
    More details
  • Deluxe Room with Kitchenette

    4.4/5 guest room rating

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed
    More details

About this area

Pattaya

Located in Pattaya's Central Pattaya neighbourhood, Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) is in the city centre and near the beach. Art in Paradise and Ripley's Believe It or Not are cultural highlights, and some of the area's popular attractions include Pattaya Beach Road and Mini Siam. Cartoon Network Amazone and Mini-Golf Pattaya are also worth visiting.
Popular Location

What's nearby

  • Alcazar Cabaret - 5 min walk
  • CentralMarina - 8 min walk
  • Pattaya International Hospital - 8 min walk
  • Pattaya Memorial Hospital - 11 min walk
  • Art in Paradise - 13 min walk

Getting around

  • Pattaya Station - 9 min drive
  • AirportSuvarnabhumi International Airport (BKK) - 73 min drive

Restaurants

  • Crown of India - 3 min walk
  • Bella Italia - 3 min walk
  • Paul Seafood BBQ Restaurant - 4 min walk
  • Queen Victoria Inn - 4 min walk
  • Soi Yodsak - 5 min walk
View map

About this property

Altera Hotel and Residence (Formerly known as At Mind Serviced Residence)

4-star Pattaya hotel in Central Pattaya, walk to Pattaya Beach
This smoke-free hotel features a restaurant, an outdoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a sauna and coffee/tea in a common area. All 189 rooms provide kitchenettes with microwaves, plus complimentary wireless Internet access and LCD TVs with satellite channels. Other amenities available to guests include furnished balconies, separate living rooms and private gardens.
Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) offers 189 forms of air-conditioned accommodation with DVD players and minibars (stocked with some free items). Rooms open to furnished balconies. This accommodation offers separate living rooms. 32-inch LCD televisions come with premium satellite channels. Accommodation at this 4-star hotel has kitchenettes with microwaves. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (surcharge)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: THB 250 for adults and THB 150 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Dry cleaning service
  • DVD player
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Separate living room

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • English
  • Thai

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 32-inch LCD TV
  • DVD player
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Free minibar (some items)
  • Kitchenette
  • Microwave

Outdoor space

  • Furnished balcony
  • Garden

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate living room
  • Slippers

Policies

Check-in

Check-in from noon - anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for THB 700.0 per day.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 250 for adults and THB 150 for children (approximately)
  • Airport shuttle fee: THB 2200 per vehicle (one way)
  • A late check-out fee will be charged
  • Rollaway bed fee: THB 700.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property

Property is also known as

Mind Pattaya
Mind Residence
Mind Residence Pattaya
Mind Serviced Residence
Mind Serviced Residence Apartment
Mind Serviced Residence Apartment Pattaya
Mind Serviced Residence Pattaya
Serviced Mind
Serviced Residence Pattaya
Mind Serviced Residence Pattaya Hotel
Mind Serviced Residence Hotel
At Mind Serviced Residence Pattaya

Frequently asked questions

Can I cancel my reservation for free at Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) and receive a full refund?
Yes, Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) offers free cancellation on select room rates, because flexibility matters! Please refer to Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Altera Hotel and Residence (Formerly known as At Mind Serviced Residence)?
As of 2 Mar 2021, prices found for a 1-night stay for 2 adults at Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) on 9 Mar 2021 start from NZ$64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) pet-friendly?
No, pets are not allowed at this property.
How much is parking at Altera Hotel and Residence (Formerly known as At Mind Serviced Residence)?
Self-parking is free at this property.
What time is check-in at Altera Hotel and Residence (Formerly known as At Mind Serviced Residence)?
Check-in is from noon - anytime.
What time is check-out at Altera Hotel and Residence (Formerly known as At Mind Serviced Residence)?
Checkout is at noon. Late checkout is available for a fee.
Does Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) provide a shuttle to the airport?
Yes, there's an airport shuttle that runs (available on request). A fee of THB 2200 per vehicle applies.
Where is Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) located?
Located in Central Pattaya, this hotel is within a 10-minute walk of Alcazar Cabaret, Pattaya Beach and Pattaya Beach Road. Central Festival Pattaya and Art in Paradise are also within 1 mile (2 km).
4.1
Very good
Rating 5 - Excellent. 375 out of 999 reviews
5 - Excellent 38%
Rating 4 - Good. 419 out of 999 reviews
4 - Good 42%
Rating 3 - Okay. 134 out of 999 reviews
3 - Okay 13%
Rating 2 - Poor. 44 out of 999 reviews
2 - Poor 4%
Rating 1 - Terrible. 27 out of 999 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing home feeling
Great service from breakfast staff who really work hard to please all customers. Front desk staff very helpful and friendly. Super housekeeping. Loved our stay.
Stayed 4 nights in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home comfort at Altera
Issues with room booked was resolved next day by manager Ms. Yui who went out of her way to satisfactorily rectify the situation. Very nicely appointed pool are and comfortable spacious rooms. Hotel location is convenient and walkable to terminal 21 mall. Few minutes walk to the beach. All staff are very accommodating and service oriented. Very friendly.
Stayed 3 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tucked away gem
Nice breakfast with great service staff. Front desk staff and housekeeping are very helpful and friendly
Stayed 1 night in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garden pool Apartment living
Very nice fully equipped apartment. Nice balcony to chill on. Pool with garden scapes. Used the small but adequate gym. Breakfast was enough to get you started. Breakfast staff was very friendly and service orriented. Reception was friendly, welcoming and fast checking you in. They even printed several documents for me free of charge. Will definitey come back and recommend this hotel in quiet location and easy walk from beach and mall. 7eleven 3 minutes walk.
Stayed 3 nights in Jun 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

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