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Overview of Altera Hotel and Residence (Formerly known as At Mind Serviced Residence)

Photo gallery

Guest reviews

4.1 / 5Very Good
1,017 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

Popular LocationHard Rock Cafe8 min walk
Popular LocationCentralMarina8 min walk
Popular LocationArt in Paradise14 min walk
AirportUtapao (UTP-Utapao Intl.)43 min drive

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Deluxe Room with Kitchenette

    Deluxe Room with Kitchenette

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 3
    Show details
  • Deluxe Pool View Room with Kitchenette

    Deluxe Pool View Room with Kitchenette

    Room amenities

    • 45 sq m
    • Sleeps 3
    Show details
  • Grand Suite Room with Kitchenette

    Grand Suite Room with Kitchenette

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 3
    Show details
  • Grand Suite Pool View Room with Kitchenette

    Grand Suite Pool View Room with Kitchenette

    Room amenities

    • 60 sq m
    • Sleeps 3
    Show details
  • Family Suite Two Bedroom with Kitchenette

    Family Suite Two Bedroom with Kitchenette

    Room amenities

    • 97 sq m
    • City view
    • Sleeps 5
    Show details

About this area

Pattaya

Located in Pattaya's Central Pattaya neighbourhood, Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) is in the city centre and near the beach. Tiffany's Show and Art in Paradise are cultural highlights, and some of the area's popular attractions include Pattaya Beach Road and Hard Rock Cafe. Mini Siam and Underwater World Pattaya are not to be missed.

Visit our Pattaya travel guide
Popular Location

What's nearby

  • Pattaya Beach - 8 min walk
  • Hard Rock Cafe - 8 min walk
  • CentralMarina - 8 min walk
  • Tiffany's Show - 13 min walk
  • Art in Paradise - 14 min walk

Getting around

  • Pattaya Station - 5 min drive
  • Bangkok (BKK-Suvarnabhumi Intl.) - 73 min drive

Restaurants

  • Where to eat
  • Venue 1 – Poolside restaurant. Serves breakfast and dinner. Kids' menu available.

About this property

Altera Hotel and Residence (Formerly known as At Mind Serviced Residence)

4-star Pattaya hotel in Central Pattaya, walk to Pattaya Beach
This smoke-free hotel features a restaurant, an outdoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a sauna and coffee/tea in a common area. All 189 rooms provide kitchenettes with microwaves, plus complimentary wireless Internet access and LCD TVs with satellite channels. Other amenities available to guests include furnished balconies, separate living rooms and private gardens.
Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) offers 189 forms of air-conditioned accommodation with DVD players and minibars (stocked with some free items). Rooms open to furnished balconies. This accommodation offers separate living rooms. 32-inch LCD televisions come with premium satellite channels. Accommodation at this 4-star hotel has kitchenettes with microwaves. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Extended parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 7 AM–10 AM: THB 250 for adults and THB 150 for children
1 restaurant and 1 coffee shop/cafe
Room service available
Coffee/tea in a common area

Things to do

Children's pool
Health club
Outdoor pool
Sauna

Family friendly

Children's pool
Dry-cleaning service
DVD player
Kitchenette
Laundry facilities
Microwave
Outdoor pool
Separate living room

Conveniences

Lift
Free newspapers in reception

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter

Languages spoken

English
Thai

Business services

Computer station

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries
Hairdryer
Rainfall showerhead
Shower

Entertainment

32-inch LCD TV
DVD player
Premium channels
Satellite channels

Food and drink

Free bottled water
Free minibar (some items)
Kitchenette
Microwave

Outdoor space

Furnished balcony
Garden

More

Desk
Iron/ironing board (on request)
Phone
Safe
Separate living room
Slippers

Policies

Check-in

Check-in between 2 PM - midnight
Express check-in
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 700.0 per day.

Payment types

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 250 for adults and THB 150 for children (approximately)
  • Airport shuttle fee: THB 2200 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 700.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

No pets or service animals are allowed at this property.

Property is also known as

  • Mind Serviced Residence Pattaya Apartment
  • Mind Serviced Residence Apartment
  • Mind Serviced Residence Pattaya
  • Mind Serviced Residence
  • Mind Serviced Residence Pattaya Hotel
  • Mind Serviced Residence Hotel
All reviews

Guest reviews

4.1

Very Good

5 - Excellent
372
4 - Good
436
3 - Okay
138
2 - Mediocre
44
1 - Poor
27
4.1
Cleanliness
3.9
Service and Staff
3.8
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness

I booked the Grand Suite for 4 nights. The room was nice and big. However, noisy Air con and a weird smell was a bit unpleasant. The room service was terrible. I had to personally tell the staff in person to get the room cleaned despite having the sign on. The breakfast was not that great. Not much variety. Not all the staff were friendly but was not too bad. It was an okay stay. Will I book again ?? Hmmm .. may be or may be not !

Stayed 5 nights in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recent Christmas Stay

Good hotel. Very clean. Sanua and pool facilities very good. Location good for Soi 6 bars but 20 mins walk from other nightlife

Stayed 13 nights in Dec. 2019

2/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

Paid for 5-star price but receiving in 3-star quality!!

Stayed 3 nights in Dec. 2019

2/5

  • Liked: Cleanliness
  • Disliked: Staff & service, amenities

Check in was terrible. Got bit by plenty of mosquitoes while waiting for room to be ready. Check in staff kept on delaying the room.

Stayed 2 nights in Nov. 2019

2/5

  • Liked: Cleanliness, property conditions & facilities, room comfort
  • Disliked: Staff & service

Let down by loud pool area music

Place was clean and well presented however they had loud music playing in the pool area till 10pm which was so annoying especially if you are traveling and need sleep

Stayed 2 nights in Dec. 2019