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I like that there is so much restaurants and shopping near by. What I didn’t like was the Wi-Fi service it was pretty slow and logged you out of it many times.
Desi
Stayed 3 nights in Apr 2024
Response from Gloria B on 2 May 2024
Thanks for the review , i am glad that you enjoyed your stay here please come and visit us again
2/10 Terrible
Alexander
5 Apr 2024
Disliked: Cleanliness
I've been bite by bed bug's, I am leaving in the morning, never to return, please reimburse me.
Alexander
Stayed 1 night in Apr 2024
Response from Gloria B on 5 Apr 2024
I'm sorry about your experience , Please tell us what room and when this happened
8/10 Good
shannon
30 Mar 2024
shannon
Stayed 1 night in Mar 2024
Response from Gloria B on 24 Apr 2024
Thanks for your stay please come back stay with us
10/10 Excellent
reggie
Business traveller
19 Feb 2024
Liked: Cleanliness, amenities
Very quiet, and Continental breakfast was okay. Bed really comfortable
Everything was fine and ok giving what u pay for the room. My only complaint was the microwave!! It was so horrible, my stomach turned when i opened and saw inside of it.
When I came into the lobby to check in I was ignored for 20 minutes while man on the phone and didn’t acknowledge me or say anything the man that checked me in kept saying all my personal information out loud while other guest stood around my room had multiple roaches crawling around and my door lock was not safe I didn’t enjoy my stay the room was dirty and no one came to clean my room
Verified traveller
Stayed 2 nights in Oct 2023
Response from Gbiggs on 22 Oct 2023
I'm sorry that this had happened to you.We will be retrain our staff on handling issues like this
The owner/manager was a bit abrasive as far as demeanor toward us when we arrived. The woman during the morning and day was very kind and friendly. Doors had to be finagled as they didn’t latch on their own, tub dripped, pool was filthy and very rough. Three of scraped our feet on the bottom of the pool. Food was decent. Service anytime we needed something was excellent. Kept clean and fresh towels each day.
The room was clean and they dealt with my dogs anxiety very well. It was just the pet fee was not included in the room booking when we booked it was an extra $50
My kids was disappointed the pool wasn’t open like we thought. It wasn’t that clean I had to literally wipe down spray myself. It was that dirty! Smoke detectors wasn’t working in the room, air wasn’t blowing correctly. It was cheap for three nights. I guess u get what you pay for. I made home Sunday and Monday tested positive for Covid. I’m want be staying at this hotel again!
Lawanda
Stayed 3 nights in Mar 2023
Response from GBiggs on 29 Mar 2023
Thanks for the review , we would look into the things that you had noted in the review thanks for letting us know there was problems . we'll fix the this please come again
4/10 Poor
Richard
Business traveller
24 Mar 2023
Liked: Staff & service
Disliked: Cleanliness
The hall way smelled like smoke, the hall carpets were very dirty. My room had a broken toilet seat, and the tub was cracked. There was a hole in the bathroom door.
The staff said the hall carpet was planned to be cleaned and was receptive to my criticism. The staff were friendly and helpful.
Richard
Stayed 2 nights in Mar 2023
Response from GBiggs on 29 Mar 2023
Thanks for the review , we have followed the detailed note that you left us and fix them . Thanks for the notice of the room problems. please come again and help us out more
Looked like they may be working on the property but the toilet was two low and the shower had a big hole in the tub. Microwave was old and nasty. Bed slid everytime you sit on it.
Doug
Stayed 1 night in Jul 2022
Response from GBiggs on 2 Aug 2022
I am sorry that you had a bad experience about the room please let us know on how we can help
The staff was very friendly and accommodating. The room had a full-size fridge, hot plate, and was very spacious. The overall condition of the building was good. Only con I had was the bath towels were a little on the small side.
Would definitely stay here again if I’m in the area.
William
Stayed 2 nights in Apr 2022
Response from GBiggs on 7 May 2022
Thanks for the reviews please come back and join us again
2/10 Terrible
Sierra
Travelled with family
25 Apr 2022
Disliked: Property conditions & facilities
It was too expensive to be so trashy. They had roaches, the shower does not work. I paid $211 for two nights, and they did not have enough towels for 3 people. The towels had stains on them. They did not have a elevator. It was disgusting!
Sierra
Stayed 2 nights in Apr 2022
Response from GBiggs on 26 Apr 2022
I am sorry that you had a rough time . But our limits for our rooms are 2 so our towels consentience on 2 towels.
But we do give out extras on request to meet your needs .
Rating of 7.2? No. Some of the reviews are obviously fake.
The young woman at the front desk was really sweet. The ladies cleaning the rooms were all so really great. The manager or owner downstairs is a complete jerk. We asked for towels and he went off and gave us ONE hand towel.
Breakfast is cereal and waffles or yogurt from a machine. ??
Cops came and threw out guests one night.
Most of all, the words "NO ELEVATOR" shouldn't be in the fine print.
Rebeka
Stayed 3 nights in Mar 2022
Response from GBiggs on 24 Mar 2022
I am sorry that you had a rough time. We will work more on your reviews