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"No Internet and landline for days, the hotel gate was brocken and was blocked by heavy road blocks that costumers had to drag to get inside the hotel premises. Lots of non workings issues. Will not stay again. "

"Staff went above and beyond on my needs! Service was exceptional and hotel very comfortable. 5 stars to the staff! "

"The shower in my room was very tiny and there is no way of avoiding getting the bathroom floor wet. Probably why there's a drain in the bathroom floor. The night stand, shelves and suitcase stands look like someone built them from plain wood and put them in the room. No "real" furniture except for the very low beds. It'll do if you just need a place to sleep. However the complimentary breakfast was nice enough and they didn't throw you out before you were done eating. Staff were friendly and helpful. I suggest booking through Hotels.com for a better rate. The walk in rate is much more expensive which was unfortunate since we wanted to extend our stay. There is heat and a/c in the rooms. "

"Everything was perfect.I cannot fault anything"

"Thank you for everything it's good Excelente "

"Staff was amazing. Airline lost my luggage and they did all they can to help. Nice walkable area. Wish balcony was larger."

"Carlos and Nuno are very helpful. Room is a good value. Only issue was noise at night from the shared bath just outside my door"

"Absolutely wonderful! Beautiful room in a great location. Everyone was so friendly and helpful. I would give it more stars if allowed."

"This is my go to spot when I visit Ponte de Sor. Have stayed here a few times now and can’t recommend enough. Staff are always very friendly and accommodating AAA "