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Reviews of NH Parma

4 out of 5
NH Parma
Viale Paolo Borsellino 31, Parma, PR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 438 out of 746 reviews" "
Rating 8 - Good. 257 out of 746 reviews" "
Rating 6 - Okay. 38 out of 746 reviews" "
Rating 4 - Poor. 7 out of 746 reviews" "
Rating 2 - Terrible. 6 out of 746 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very disappointed that the A/C was not working! You can’t have people to hot and trying to sleep! Other than that it was very nice! Breakfast was great.
Stayed 1 night in Apr 2024
Response from Emanuela - Team NH Parma on 5 May 2024
Dear Robert, Thank you for choosing NH Parma and for sharing your experience with the community. We are sorry to hear that we were not able to offer you a fully satisfying experience.Regarding the A/C we have rules to respect in the full region, so we had to wait for a specific date to turn it on.We look forward to welcoming you back in order to offer you a better NH Experience.Kindest regards

10/10 Excellent

Aidan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crisp and clean corporate hotel.
Stayed 2 nights in Apr 2024
Response from Emanuela, Team NH Parma on 26 Apr 2024
Dear Aidan, Thank you so much for sharing your feedback with the community, we are happy to know that you enjoyed your stay in NH Parma. We hope to see you again soon in order to offer you a new NH Experience! Kindest regards,

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directly behind Parma station very convienient for traveling. The staff was great and the rooms clean & super comfy. The hotel is stylish & offers a small bar/restaurant as well as a morning breakfast buffet. The only thing that would have made it better would have been if the historical district was right out the door, but it was only a short walk once we traveled in the right direction.
Stayed 1 night in Mar 2024
Response from Emanuela, Team NH Parma on 26 Apr 2024
Dear Joyce, Thank you so much for sharing your feedback with the community, we are happy to know that you enjoyed your stay in NH Parma. We hope to see you again soon in order to offer you a new NH Experience! Kindest regards,

10/10 Excellent

Mauro

Stayed 1 night in Mar 2024
Response from Emanuela, Team NH Parma on 26 Apr 2024
Dear Mauro, Thank you so much for sharing your feedback with the community. We hope to see you soon!Kindest regards,

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid location, very clean and modern. Parking available makes it very convenient.
Stayed 1 night in Jan 2024
Response from Emanuela, Team NH Parma on 26 Apr 2024
Dear Alejandro, Thank you so much for sharing your feedback with the community, we are happy to know that you enjoyed your stay in NH Parma. We hope to see you again soon in order to offer you a new NH Experience! Kindest regards,

10/10 Excellent

Eliana

Stayed 1 night in Dec 2023
Response from Emanuela on 8 Feb 2024
Dear Eliana, Thank you so much for sharing your feedback with the community, we are happy to know that you enjooyed your stay in NH Parma. Thank you for giving us the highest score. We hope to see you again soon in order to offer you a new NH Experience! Kindest regards

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a convenient location
We spent one night at NH Parma Hotel after taking the train from Bologna in preparation for our food tour the next day. You could not have a better location when it comes to train station accessibility; it is literally across the street. The hotel is beautiful, and our room was huge by European standards. We had an unbelievably big balcony with seating and huge windows that opened onto it from the bedroom and an enormous bathroom. The surprise of a deep soaker tub was nice after a lot of travelling. The room and hotel were very clean. We had an average dinner in the hotel but the breakfast buffet the next morning was very good with fantastic variety. Our tour picked us up at the front door so again, the location was simply perfect. We left our luggage at the front desk and then picked it up at the end of day and walked across the street to the train station to go back to Bologna. A very pleasant and enjoyable stay. Would highly recommend it.
Stayed 1 night in Nov 2023
Response from Therese - Team NH PARMA on 4 Jan 2024
Dear Mr. Doug,We are elated to read about your perfect review regarding NH PARMA!We are grateful for all your kind words for all the other travelers to see.We are glad that you found our location convenient for a long drive and found comfort in our clean rooms but also by the service of our passionate staff.We hope to see you again soon!

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
I had a very comfortable and enjoyable time here at NH hotel!
Stayed 1 night in Nov 2023
Response from Emanuela - Team NH Parma on 26 Nov 2023
Dear Ann, Thank you so much for sharing your feedback with the community, we are glad to see that you gave us the highest score and htat you enjoyed your stay in NH Parma. We hope to see you again soon in order to offer you a new NH Experience! Kindest regards,

8/10 Good

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Emanuela - Team NH Parma on 18 Nov 2023
Dear Sharlene, Thank you so much for sharing your feedback with the community. We hope to see you again soon a sour Guest. Kindest regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Poor value for money
Stayed 2 nights in Sep 2023
Response from Emanuela - Team NH Parma on 21 Nov 2023
Dear Guest, Thank you for choosing NH Parma and for sharing your experience with the community. We would like to know better about your experience, please do not hesitate to contact us directly.Kindest regards

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Great place for an unforgettable stay in Parma. Attached to the train station and with very affordable underground parking. Walk to the historic center in minutes!
Stayed 3 nights in Oct 2023
Response from Emanuela - Team NH Parma on 18 Nov 2023
Dear Stephan, Thank you for choosing NH Parma and for sharing your experience with the community. We are glad to know that you liked the position of our Hotel and our parking.We hope to see you again soon in order to offer you a new NH Experience! Kindest regards

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Look out for the ZTL zones. Call the staff or email them and they will help you get there.
Stayed 1 night in Oct 2023
Response from Emanuela - Team NH Parma on 29 Oct 2023
Dear Justin, Firstly, let us thank you for taking a few minutes of your time to rate and share your nice review about your experience. We are happy to read that you appreciated your stay in our Hotel. We would like to thank you again for choosing to stay with us and it will be our great pleasure to welcome you back soon! Best regards

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel- room temp and cleanliness, Electrolux coffee maker, balcony (our room), minibar fridge, comfortable bed, desk with lamp, excellent breakfast, quiet (no noise from other rooms or the train station),
Stayed 2 nights in Sep 2023
Response from Emanuela on 14 Sept 2023
Dear Joanne, Thank you so much for sharing your feedback with the community. We are happy to hear that you enjoyed your stay in NH Parma, especially the brekfast and all the room's details. We hope to see you again soon, in order to live you a new NH Experience! Kindest regards

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Nice modern hotel just behind railway station. Not in historic centre of Parma bit within 15 mins walk. Pleasant stay and nice breakfast. Car park a bit pricey.
Stayed 2 nights in Sep 2023
Response from Emanuela on 14 Sept 2023
Dear Sergio, Thank you so much for sharing your feedback with the community. We are happy to hear that you liked our Hotel, our delicious breakfast and the closest distance from the city center. We hope to see you again soon! Best regards

8/10 Good

Lars

Stayed 2 nights in Sep 2023
Response from Emanuela on 14 Sept 2023
Dear Lars, Thank you so much for sharing your feedback with the community. We hope to see you again soon! Best regards

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most convenient.
Perfect place to stay for a weekend in Parma. 100 yds from train station. 5 min walk from centre of town.
Stayed 2 nights in Sep 2023
Response from Emanuela on 14 Sept 2023
Dear Stephen, Thank you so much for sharing your feedback with the community. We are happy to hear that you enjoyed your stay in NH Parma. We hope to see you again soon! Best regards

10/10 Excellent

Alex

Stayed 1 night in Aug 2023
Response from Emanuela on 25 Aug 2023
Dear Alex, Thank you for sharing your experience in our NH Parma, we are glad to see that you gave us the highest score. We look forward to welcome you again soon! Kindest regards

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Emanuela on 25 Aug 2023
Dear Alejandro, Thank you for sharing your experience in our NH Parma, we are glad to see that you gave us the highest score. We look forward to welcome you again soon! Kindest regards

4/10 Poor

Kevin

Stayed 2 nights in Aug 2023
Response from Emanuela on 25 Aug 2023
Dear Kevin, Thank you so much for your feedback,even if we saw a lowest score. We would like to thank you again for choosing to stay with us and it will be our great pleasure to welcome you back soon! Best regards

10/10 Excellent

Dana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean & front desk staff were friendly & incredibly helpful in assisting us to secure a ride to Milan airport so we didn’t miss our flight. Breakfast offered a large variety of options.
Stayed 2 nights in Jul 2023
Response from Emanuela on 7 Aug 2023
Dear Dana, Firstly, let us thank you for taking a few minutes of your time to rate and share your review about your experience. We are glad to read that you appreciated your stay in NH Parma. We would like to thank you again for choosing to stay with us and it will be our great pleasure to welcome you back soon! Best regards

8/10 Good

Ted

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice clean rooms.
Stayed 2 nights in Jul 2023
Response from Emanuela on 27 Jul 2023
Dear Ted, Firstly, let us thank you for taking a few minutes of your time to rate and share your nice review about your experience following your stay at the NH Parma We are glad to read that our assets have met your expectation. We would like to thank you again for choosing to stay with us and it will be our great pleasure to welcome you back soon! Best regards

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parma Gem
Great location near Parma train station (quiet and no noise), and then only short walk away from old town and Duomo. On this one night stay we used underground parking (€15) and had a dog (€15). Lift from parking levels to room levels - great for luggage and dog. Be prepared to sign a waiver / declaration for a dog with many clauses. It seemed this was more tick box exercise than the staff enforcing it. Rooms basic, large and very clean and most with small balconies (for dog or smoking). Aircon fixed on 23 deg so if you want it cooler in the July heat then perhaps this is not the place for you. Reception staff really helpful and friendly - would stay again.
Stayed 1 night in Jul 2023
Response from Therese on 25 Jul 2023
Dear Mr. Peter,Thank you for taking time to share your feedback regarding our property.It's a pity you didn't call the Reception to ask to adjust the room temperature. The minimum can be set not lower than 21 C. Maybe next time in case you wish to come back.We wish you a lovely day!Best regards,Team NH PARMA

8/10 Good

Justin, Carrboro

Stayed 3 nights in Jul 2023
Response from Emanuela on 27 Jul 2023
Dear Justin, Firstly, let us thank you for taking a few minutes of your time to rate and share your nice review about your experience following your stay at the NH Parma We are glad to read that our assets have met your expectation. We would like to thank you again for choosing to stay with us and it will be our great pleasure to welcome you back soon! Best regards

8/10 Good

Colleen

Stayed 3 nights in Jun 2023
Response from Team NH Parma on 30 Jun 2023
Dear Guest,thank you so much for your feedback.Kindest regards

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but needs to be two blocks closer
Good hotel, clean rooms with unworn furniture. Helpful and friendly staff. The location, next to the station makes it a little concerning later in the evening, but nothing bad happened to us.
Stayed 1 night in Jun 2023
Response from Team NH Parma on 21 Jun 2023
Dear Robin,Thank you for sharing your feedback with us.We are glad to hear you had a pleasant experience at NH PARMA.Rest assured we are adhering best practices to ensure our guests safety.We look forward to having you again as our guest.Best regards,Therese

8/10 Good

Dino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, modern facility with helpful service. Unattractive area but very convenient to train.
Stayed 3 nights in Jun 2023
Response from Therese on 19 Jun 2023
Dear Dino,Thank you so much for taking time to share your feedback about us.We are glad to hear that you found our service efficient. Rest assured that regardless of our location, we applt strict safety measures for the wellbeing of our guests. We look forward to having you again as our guest!Thank you.Best regards,Team NH PARMA

6/10 Okay

Priyank

Restaurant was ok, food wasn’t that good. AC in the room did not allow to set temp below 23C, and it was uncomfortable at night. There were some mosquitoes in the room as well. Only good thing was it was right across the train station. Would not recommend this hotel.
Stayed 2 nights in Jun 2023
Response from Therese on 19 Jun 2023
Dear Priyank,We are sorry to hear that we did not meet your expectations during your stay.We would like to inform you that it is possible to call the Reception to have your room temperature adjusted not lower than 21C Be assured that we truly care for our guests' wellbeing and therefore will apply strict measures to prevent presence of mosquitoes in the rooms.Thank you for your sharing your feedback.We wish you a great day!Best regards,TEAM NH PARMA

8/10 Good

Del

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK
Tiny room and very tight control on air conditioning detract from property rating. Thermostat range restricted to 2 degrees C with control from front desk. Area near property is a little seedy.
Stayed 3 nights in Jun 2023
Response from Emanuela on 11 Jun 2023
Dear Deal, I would like to thank you, first of all, for taking a few minutes of your time to leave your feedback. I can only regret reading that it was not up to your expectations.The receptions works 24/24 so please newt time do not hesitate to call us in order to find a prompt solution.Regarding the area closer the Hotel we only can say that our loyal Guests chose us for our strategic position really closer to the train station and a few minutes from the centre by walk.We really look forward to welcoming you again soon, in order to offer you a better NH Experience.Kindest regards

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Emanuela - Team NH Parma on 1 Jun 2023
Dear James,thank you so much for your feedback. We are glad to know that you had a pleasure stay in our Hotel.We look forward to welcoming you back soon.Kindest regards

10/10 Excellent

Pierpaolo

Stayed 1 night in May 2023
Response from Emanuela - Team NH Parma on 1 Jun 2023
Dear Pierpaolo,thank you so much for your feedback. We are glad to know that you had a pleasure stay in our Hotel.We look forward to welcoming you back soon.Kindest regards

10/10 Excellent

Vinod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel , very clean roons
Stayed 2 nights in May 2023
Response from Emanuela - Team NH Parma on 1 Jun 2023
Dear Vinod,thank you so much for your feedback. We are glad to know that you had a pleasure stay in our Hotel.We look forward to welcoming you back soon.Kindest regards

10/10 Excellent

Steve

Stayed 1 night in Apr 2023
Response from Therese on 14 May 2023
Dearest Steve,Thank you so much for giving us the highest rate!May your review be of inspiration to others to come and stay with us.We wish you a lovely day!Best regards,

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
NH Hotel is ideally situated for visiting Parma city and within 50 meters to the Central Train Station. Very well maintained property, very friendly and helpful staff.
Stayed 3 nights in Apr 2023
Response from Therese on 30 Apr 2023
Dear Mr. Thomas,We appreciate your kind words.We look forward to having you again as our guest!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Emanuela - Team NH Parma on 1 Jun 2023
Dear James,thank you so much for your feedback. We are glad to know that you had a pleasure stay in our Hotel.Look forward to welcoming you back soon.Kindest regards

10/10 Excellent

Margaret, FOSTER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not recommend this hotel too highly. You are often told not to stay near a railway station, but this is a gem. Staff, particularly Vincenzo and Davide were a delight, and everything was close and convenient. The restaurant and bar at the hotel were also excellent.
Stayed 2 nights in Apr 2023
Response from Therese on 30 Apr 2023
Dear Ms. Margaret,Thank you for your kind words.We are delighted to hear that you had a great stay with us!We look forward to having again as our guest!

6/10 Okay

Katia

Liked: Cleanliness, property conditions & facilities, room comfort
Nice but not great staff and dodgy route to hotel
Great condition but not the friendliest staff. Firstly, we walked out the train station and instead of finding the hotel walked all round the back where there was a lot of drug users. On arriving at the hotel the woman at reception was short with us and when we asked if we could check out a little later we got a straight no, rather than let me check or I'm not sure. She was rude and blunt and when we asked her about things to do and tours she said that we wouldn't be able to find anything so late on a Saturday night so don't bother. Needless to say we found a Parmesan cheese tour online and did it the next morning. The hotel is lovely, just make sure you come out the right exit and hopefully you'll miss all the drug use.
Stayed 1 night in Mar 2023
Response from Therese on 30 Apr 2023
Dear Ms. Katia,Thank you for your review.We are sorry to hear that you had a frustrating experience but we appreciate you bringing the issues to our attention.Unfortunately, some days especially on those with full house occupation, we cannot always satisfy the request for a late check out even if it's just for a matter of an hour more as we also consider the guests coming the following day. Our guests' well being is important for us so we take time to prepare and clean the rooms to the littlest of details. When it comes to the tours, the agencies we collaborate with require reservation at least a day before and unfortunately it doesn't depend on us as they are not affiliated directly to the hotel so they set their own rules among which limited availability on weekends.The only options remaining are the direct research by the guests like you did for yourselves.Regardless of some unhappy feedback, we look forward to having you again as our guest!

10/10 Excellent

leanh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property located just outside the back of the Parma train station. Perfect for one night stay transitioning through Italy.
Stayed 1 night in Mar 2023
Response from Emanuela on 3 Apr 2023
Dear Leanh,thank you so much for your feedback. We are glad to know that you appreciated our position closer to te trai station.We look forward to welcoming you back soon!Kindest regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Team NH Parma on 3 Apr 2023
Dear Guest,thank you so much for your feedback.Kindest regards

2/10 Terrible

MANPREET

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
No heat in rooms
Stayed 2 nights in Feb 2023
Response from Team NH Parma on 11 Feb 2023
Dear Manpreet,First of all thank you for choosing NH Parma for your last stay. We are sorry to read that we were not able to offer you a satisfying experience. Reception works 24/7 and it's possible to request assistance at any time, thus we remain at disposal for any suggestion you would like to make.Kindest regard

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Team NH Parma on 11 Feb 2023
Dear Guest,thank you so much for your feedback.Kindest regards

10/10 Excellent

Thomas, HUBER HEIGHTS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because we came in on the train from Rome and it was a short walk to the property. Emmanuela at the front desk was friendly and welcoming. The hotel is very modern and clean. Our room was comfortable, clean and quiet. The breakfast was outstanding! So many items to choose from. I would highly recommend this hotel!
Response from Team NH Parma on 11 Jan 2023
Dear Thomas,Thank you so much for sharing this top score review! It's a pleasure to know you fully appreciated the comfort, quietness and cleanliness of our rooms,the attitude of our staff and the breakfast. We believe that these are the most important services for our guests and we are happy that you underlined them as excellences.We hope to have you again as our Guest soon!Kindest regards

10/10 Excellent

Kirill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, hotel, close the historical center of the city, wonderful breakfast.
Stayed 1 night in Oct 2022
Response from Team NH Parma on 13 Nov 2022
Dear Kirill, Thank you for choosing NH Parma and for sharing your experience with the community.We hope to welcome you back soon!It's a pleasure to know you are so satisfied about your stay in Nh Parma and we hope to have you again as our Guest soon! Best regards

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything ok thank you
Stayed 2 nights in Oct 2022
Response from Team NH Parma on 13 Nov 2022
Dear Christian, Thank you for choosing NH Parma and for sharing your experience with the community.We are glad to read that we meet your expectations and we look forward to welcoming you again soon.Best regards

8/10 Good

Peter, RSM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and spacious rooms. Reception seemed new and unfriendly. The location is next to the Parma train station. We felt uncomfortable walking back at night and took taxis after dark.
Stayed 2 nights in Oct 2022
Response from Team NH Parma on 15 Nov 2022
Dear Peter,First of all thank you for choosing NH Parma for your last stay. We are really sorry to read that we were not able to offer you a satisfying experience. We really hope to have you again as our Guest soon in order to offer you a perfect experience up to our standards.Best Regards

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well located and well appointed hotel in Parma. Rooms were a great size and bathroom was great.
Stayed 6 nights in Sep 2022
Response from Team NH Parma on 11 Nov 2022
Dear Wendy,thank you so much for your nice words! For us it is important. We are glad to read that you had a good stay in NH Parma.We look forward to seeing you soon!Best regards

6/10 Okay

Luis

Travelled with partner
Liked: Cleanliness, staff & service
Good hotel to spend a night in Parma. Rooms are clean and comfy and the hotel is 1 minute walking from the train station. The only thing I didn’t like is the area where the hotel is, feels unsafe to walk around, better take a taxi to the center.
Stayed 2 nights in Sep 2022
Response from Team NH Parma on 15 Nov 2022
Dear Luis,Thank you for sharing your feedback with us.The area closer to the train station seems unsafe, we can understand your point of view. By the way many guests choose us for this reason considering as a strategic point to move with transports.We really hope to have you again as our Guest soon in order to offer you a perfect experience up to our standards.Best regards

10/10 Excellent

Ramona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Team NH Parma on 11 Nov 2022
Dear Ramona,thank you so much for your feedback! We really appreciate.We look forward to welcoming you soon in NH Parma.Kindest regards

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Humberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and near train Station
Stayed 1 night in Aug 2022

10/10 Excellent

maria

Liked: Staff & service
Stayed 1 night in Aug 2022