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"The room is new, clean, cookwares are of good quality. My room at 40 floor has marvellous view, the swimming pool at 42 floor has superb view."

"Everything is good. Thank you for letting us check in early "

"Air con kept the room cool. Great housekeeping. "

"Staff"

"Modern and thoughtfully designed hotel with great amenities, courteous and helpful staff, and a hip vibe that belies the neighborhood. The bathroom was well stocked, the shower a pleasure, and housekeeping was unseen but we always had clean towels and water. Every request we made of the staff was handled promptly and personally, kudos for the outstanding service. The location is, unfortunately, not ideal for such a premier property. The area is not really walkable, there isn't much to do around the neighborhood, and Grab drivers spent way too much time making u-turns due to the poor road layout around the hotel. The blackout curtains were very effective but sound dampening could have been better. All-in-all, five-star hotel in a two-star neighborhood."

"Room was clean and well maintained. Good WiFi and Air-cond. All staffs were efficient, professional and courteous. Had a very comfortable stay. Thank you."

"Great"

"The best place to stay in penang. The room is spacious and the bed is comfy. Highly recommend for business travellers."

"Renovation in progress...keep it up"