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Overview of Novotel Suites Paris Nord 18ème

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  • Superior Suite, Multiple Beds

    4.2/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    • 1 Double Bed, 1 Single Sofa Bed and 1 Single Bed
    More details
  • Superior Suite, 1 Double Bed with Sofa bed

    4.4/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 3
    • 1 Double Bed and 1 Double Sofa Bed
    More details
3.6
Good
Rating 5 - Excellent. 185 out of 958 reviews
5 - Excellent 19%
Rating 4 - Good. 394 out of 958 reviews
4 - Good 41%
Rating 3 - Okay. 219 out of 958 reviews
3 - Okay 23%
Rating 2 - Poor. 98 out of 958 reviews
2 - Poor 10%
Rating 1 - Terrible. 62 out of 958 reviews
1 - Terrible 6%

4.1/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated very much our stay at Novotel. All went well and I'd like to thank the reception staff for the all the the help when I needed to print some vouchers to an event. Thank You All!!
Stayed 3 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Super hotel. Right by the metro, easy to get to and perfect for a short break in Paris.
Stayed 1 night in Feb 2020

3/5 Okay

Travelled with family and small children
Happy face iconLiked: Property conditions & facilities
Sad face IconDisliked: Cleanliness, staff & service
I like the room size and layout of the room. I love the room furniture. Also the double bed was very comfortable. It had nice decor and lighting. It also had a bonus microwave and coffee makers. It had shower and bath rooms with modern elegantly decorated. Also separate toilet which is convenient. I faced few issues. The single and sofa beds were good if it was given some attention. The duvet was completely ruined and uncomfortable. When i requested to change them, the staff started to challenge me saying this is how they are as its free. I insisted that according to my booking, it doesn't say free. I paid for double, single and sofa beds with breakfast. Then housekeeper attended my room to check. She was telling me the same thing as the receptionist. Then she asked me do you want to pay for extra service. Then i was annoyed and shown her the booking confirmation that i get all of that and paid for them already.. i wasn't expecting this from a 4* hotel. Then she bought me two double size duvet. Also when asked for toothbrush, i was told to buy it from ibis budget hotel next door. Staff attitude should change. Carpet is very dirty and smelly room. Also the breakfast didn't have much options. However, i was happy with the deliciously cooked eggs. Location was ok but not that great. It is close to the public transport and few shops nearby. Overall, i am happy with the hotel and what they have on offer. The room was excellent and within my expectations.
Stayed 3 nights in Jan 2020

2/5 Poor

Travelled with group
Sad face IconDisliked: Staff & service, amenities
Awful location, staff english is lacking. Been told by everyone that the area is not safe at all! Had to book uber to avoid walking down the streets at night. Police patrols all over the area!
Stayed 5 nights in Jan 2020

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