8/10 Good
Ana
Travelled with family
6 Apr 2024
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly: kudos to Bruno, who really made us feel at home and spoke very good Spanish.
The room was lovely: two connecting rooms for a family of four with everthing we needed, very clean, well stocked.
We found a pharmacy, laundromat and supermarket within walking distance, as well as the Metro stop, which was convenient.
The room was clean and quiet, but bear in mind that stairs are narrow and the elevator only fits one person with luggage.
The area is not nice: we parked the car for 5 minutes in front of a garaje door to unload luggage and a local started screaming: Bruno was very helpful with this. There is not much space outside the hotel for temporary parking.
We witnessed an argument between a drunk customer and the pharmacy clerk, which convinced us it was not an area to walk around after dark. Laundromat was safe and local people were helpful.
The fact that we had to leave the room key at the front desk every time we left made us also feel unsafe, but we understand that it might be a safety measure in case of theft.
Ana
Stayed 1 night in Mar 2024