Front of property

Reviews of Savegre Hotel Natural Reserve & Spa

3.5 out of 5
Savegre Hotel Natural Reserve & Spa
Calle San Gerardo, Páramo, San Jose

Reviews

9.4

Exceptional

Rating 10 - Excellent. 345 out of 497 reviews" "
Rating 8 - Good. 120 out of 497 reviews" "
Rating 6 - Okay. 23 out of 497 reviews" "
Rating 4 - Poor. 6 out of 497 reviews" "
Rating 2 - Terrible. 3 out of 497 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trails and spa. Saw a quetzal on the hotel property
Stayed 2 nights in Mar 2024
Response from Javier C. on 20 Apr 2024
Dear KimberlyWe're so glad you enjoyed the trails and the spa! How lucky to have seen a quetzal, they are really special birds. We hope to welcome you back again soon!

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo como siempre !
Stayed 2 nights in Apr 2024
Response from Javier C. on 20 Apr 2024
Estimado Jorge,¡Nos alegra mucho saber que disfrutaste tu estancia! ¡Esperamos verte pronto de nuevo!Saludos cordiales,Javier Ch.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly nice lodge straight out of the 50s. Great grounds.
Stayed 1 night in Jan 2024
Response from Javier C. on 18 Mar 2024
Dear Susan.Thank you very much for your rating and comments.We are pleased to know that we met your expectations.We look forward to seeing you soon!Best regards,

10/10 Excellent

SUSAN, Mancos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean hotel. The junior suite is very large with a sitting area. The bathroom has a deep tub with the shower next to it. Lovely grounds with many birds and hummingbirds. Excellent bar with snacks and appetizers. Nice breakfast buffet with good selection.
Stayed 1 night in Mar 2024
Response from Javier C. on 4 Mar 2024
Dear SusanWe are very pleased that you enjoyed your stay with us! We strive to provide comfort, cleanliness and quality services, and we are glad to hear that we met your expectations. We look forward to welcoming you back in the future for another memorable experience. Thank you for choosing our hotel!Best regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Beds and bedding old and needing replacing. In general the property needs some maintenance. Food not great. The staff were all very nice!
Stayed 2 nights in Jan 2024
Response from Javier C. on 29 Jan 2024
Dear Customer,We appreciate your comments. We are sorry to hear that your experience was not perfect. We will take into consideration your remarks about the beds, linens and maintenance. We are glad to hear that our staff was friendly. We hope to have the opportunity to improve on your next visit. Thank you for your preference!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spot!
Lovely stay at Savegre Natual Reserve, including a great vista point on their private reserve. Comfortable rooms with Air Con/heat control.
Stayed 1 night in Jan 2024
Response from Javier C. on 26 Jan 2024
Dear Jennifer,We are glad to hear that you enjoyed your stay. We appreciate your kind words about the gazebo and the comfortable rooms with air conditioning/heating control. We look forward to welcoming you back soon!

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful resort deep in the mountains of Costa Rica!!! We all got massages with the sound of the river nearby. Very easy to reserve massages & dinner. The food for dinner & breakfast was delicious. The rooms were cozy and set up nicely. We drove up the trail to an overlook which had incredible views. They also have lots of hiking options. The staff was all very friendly and helpful
Stayed 1 night in Dec 2023
Response from Javier C. on 26 Jan 2024
Dear Lucy,Thank you for your kind words! We are glad to hear that you enjoyed your stay at our hotel. It was a pleasure to serve you during your visit, we hope to see you again soon for more relaxing experiences and breathtaking views!

6/10 Okay

Xueting

Stayed 4 nights in Dec 2023
Response from Javier C. on 26 Jan 2024
Dear Xueting.Thank you very much for your review.We look forward to welcoming you soon!

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect ❤️
One of the best places I have ever visited and the cost did not reflect anything. Located in the bottom of a valley surrounded by bird life and greenery I felt like I was in heaven. The rooms are superb, the service is outstanding and the food is delicious and not overly priced. I was going to stay an extra day but decided to move on, only because it suited our itinerary better. I would live here if I could. Don’t forget to take time for yourself in the spa which isn’t over priced either and make use of the treks which offer stunning scenery and seclusion in a rain forest! Stunning!!
Stayed 1 night in Dec 2023
Response from Javier C. on 16 Dec 2023
Dear Mark,It fills us with joy to read your kind words and to know that your stay with us was so memorable. We strive to provide our guests with exceptional experiences, and to know that you consider our place to be one of the best you have visited is truly gratifying.We are delighted that you enjoyed the natural beauty that surrounds our establishment and that you found our rooms to be magnificent. The satisfaction of our guests is our priority, and knowing that our service was excellent and that you enjoyed our delicious food at a reasonable price fills us with pride.Thank you for choosing our establishment and for sharing your experience. We are at your disposal for future visits. Best regards,

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities
La naturaleza es espléndida y el hotel muy confortable. Excelente también el servicio.
Stayed 1 night in Nov 2023
Response from Javier C. on 20 Nov 2023
Estimada Sandra.Muchas gracias por su calificación y comentario.Nos complace saber que disfruto de la naturaleza, servicio y el confort del Hotel.Esperamos tener el placer de darle la bienvenida pronto!Saludos cordiales,

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at this hotel, nice area, the staff are amazing, beautiful area. Highly recommended.
Stayed 2 nights in Sep 2023
Response from Javier C. on 13 Oct 2023
Dear Maurico.Thank you very much for your rating and comment.We are pleased to know that you enjoyed and that we met your expectations!We hope to have the pleasure to welcome you back soon.Best regards.

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great as always.
Stayed 1 night in Sep 2023
Response from Javier C. on 24 Sept 2023
Dear Pedro.Thank you very much for your rating and comment.We are pleased to know that we once again met your expectations.Dear Pedro.Thank you very much for your rating and comment.We are pleased to know that once again we met your expectations.We hope to welcome you back soon!Best regards.Best regards.

6/10 Okay

Jeffry

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice and clean hotel, very attentive staff, but not very efficient (especially the restaurant and it wasn’t full). The Spa okay, no amenities in the locker rooms. No Hair conditioner in the rooms, bring your own.
Stayed 1 night in Sep 2023
Response from Javier C. on 9 Sept 2023
Dear Jeffry,Thank you for taking the time to share your comments about your recent stay at our hotel. We sincerely value your comments and I am sorry to hear that your experience was not entirely satisfactory in terms of the restaurant and services.We will take your comments into consideration in order to improve and provide better service to our guests.We look forward to welcoming you back in the future.

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bc
Stayed 1 night in Jul 2023
Response from Javier C. on 13 Jul 2023
Estimado Gerardo.Muchas gracias por su calificación.Estamos muy complacidos de haberle atendido y esperamos haber cumplido con sus espectativas.Esperamos tener el placer de darle la bienvenida nuevamente.Saludos cordiales,

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación que nos dieron estaba increíble, muy privada, la atención es muy buena y el descuento en el jardin exc.. el trato en el spa y el tratamiento que tomamos, sin palabras 👌😊 los senderos lo sacan a uno totalmente de la rutina y el lugar en general, se respira paz
Stayed 2 nights in Jun 2023
Response from Javier C. on 6 Jul 2023
Estimada Adriana.¡Gracias por compartir tu experiencia con nosotros! Nos alegra mucho saber que disfrutaste de tu estadía en nuestra propiedad. Estamos encantados de que la habitación te haya parecido increíble y muy privada. Nuestro equipo se esfuerza por brindar una atención excelente, y nos complace saber que lo percibiste de esa manera.Nos alegra que hayas aprovechado el descuento en el jardín y que te haya encantado el trato en el spa. Nuestro objetivo es brindar experiencias relajantes y rejuvenecedoras, por lo que es gratificante que disfrutaste de este servicio.Nuestros senderos están diseñados para desconectar de la rutina y sumergirse en la paz y tranquilidad de la naturaleza. Nos complace que hayas experimentado esa sensación y hayas disfrutado de ellos.Agradecemos nuevamente tus amables palabras y esperamos poder recibirte nuevamente en el futuro para brindarte otra experiencia inolvidable.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Javier C. on 5 Jul 2023
Estimada Karen,Nos complace expresar nuestro agradecimiento por haber elegido nuestro establecimiento para su reciente estadía. Fue un verdadero placer tenerle como nuestro huésped y nos complace saber que su experiencia fue totalmente satisfactoria.Esperamos nos puedas visitar pronto.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Javier C. on 4 Jul 2023
Estimado Cliente,En nombre de todo el equipo del Hotel Savegre, nos gustaría expresar nuestro agradecimiento por haber elegido hospedarse con nosotros durante su reciente visita. Fue un placer tenerle como nuestro huésped y nos complace saber que disfrutó de su estadía.

10/10 Excellent

Marjorie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The beauty of the lodge, its property, and the surrounding area was exquisite!
Stayed 3 nights in Jun 2023
Response from Javier C. on 29 Jun 2023
Dear Marjorie,Thank you for your kind words about the beauty of our lodge, property and surroundings. We are pleased to hear that you enjoyed your stay and appreciated the ambiance we offer. We look forward to having the pleasure of welcoming you back in the near future.Best regards,Javier C

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place to stay in a beautiful location.
You need to travel about 9 kilometers down a very steep and switchbacked road to get to Savegre, but it's worth it! We had a 4 wheel drive vehicle and were happy that we did. The rooms are spacious and have a fireplace as it can get chilly up at these elevations. There are wonderful trails that you can drive up to (about 2 kilometers from the hotel). Or you can just wander around the premises and down to the fast flowing stream. If you are looking to see the Resplendent Quetzals when in Costa Rica, they were right at the hotel! The staff were extremely friendly and helpful with excellent command of English (although we awere able to practice our Spanish with them too). Alehandra and Juliet were great at the front desk!
Male Quetzal sitting in a tree right next to our room!
Stayed 4 nights in May 2023
Response from Javier C. on 15 Jun 2023
Dear David,Thank you so much for sharing your experience at our hotel! We agree that the beauty and tranquility of Savegre make for a rewarding trip!We are glad to hear that you enjoyed our spacious rooms, also that you were able to explore the wonderful trails.It is exciting to know that you had the opportunity to see the Resplendent Quetzals right here at the hotel. They are fascinating birds and we consider it a privilege to have them nearby. We are pleased to hear that our staff was friendly and helpful. Alejandra and Julieta, in particular, will appreciate your compliments.We hope you had an unforgettable experience in Costa Rica and at our hotel. If you have plans to return in the future, we would be delighted to welcome you back.Thank you for choosing us.Best regards,

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay and rest
Stayed 1 night in Jun 2023
Response from Javier C. on 12 Jun 2023
Dear Jose.Thank you very much for your comment and rating.We are glad to hear that you enjoyed your stay with us! It was a pleasure to have served you.We look forward to seeing you soon!

10/10 Excellent

PABLO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Javier C. on 30 May 2023
Estimado Pablo.Muchas gracias por su calificación.Para nosotros fue un placer servirle y esperamos recibirte nuevamente en el futuro. ¡Gracias por elegirnos como tu destino de hospedaje! Saludos cordiales,

10/10 Excellent

PABLO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar que aunque se vaya una y otra vez nunca defrauda, mejora a día a día sus instalaciones, el servicio de todos y cada uno de los colaboradores es insuperable, desde las chicas del lobby, hasta el botón del hotel. Clima espectacular, vimos al invitado infaltable, el quetzal, por doquier. Las habitaciones siempre lindas, el majestuoso cerro o masizo de lauerte siempre imponente. El lunar ha sido, y sigue siendo la gastronomía, la cual SIN duda debe mejorar, un restaurante TAN hermoso que tiene con su espectacular remodelación, no puede tener la decadente comida que debía ofreció. Por ese detalle y sin dejar de retroalimentar, Savegre será visitado siempre.
Stayed 1 night in May 2023
Response from Javier C. on 8 May 2023
Estimado Pablo.Gracias por compartir su experiencia en Savegre. Nos alegra saber que disfrutó de su estadía y que nuestro personal y nuestras instalaciones cumplieron con sus expectativas.Nos complace saber que el clima y la presencia del quetzal fueron de su agrado y que las habitaciones siempre lucieron bien. Sin embargo, lamentamos que nuestra oferta gastronómica no haya estado a la altura de sus expectativas.Apreciamos su retroalimentación y le aseguramos que trabajaremos en mejorar la calidad de nuestros platos para que la próxima vez que nos visite, su experiencia culinaria sea tan buena como el resto de su estadía.Gracias por elegirnos como su destino de hospedaje, esperamos tener la oportunidad de recibirlo nuevamente en el futuro cercano.

8/10 Good

Chiu Ping

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 3 nights in Apr 2023
Response from Javier C. on 8 May 2023
Dear Chiu.Thank you for your review! We are glad to hear that you enjoyed our services during your stay. We hope to have you back soon to provide you with an even better experience.

10/10 Excellent

Young Jai, chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can watch a lot of Birds!
Stayed 4 nights in Apr 2023
Response from Javier C. on 27 Apr 2023
Dear Jai,Thank you for visiting us! It was a real pleasure to have you as our guest and we hope you enjoyed your stay with us. We appreciate your choice and hope your experience was a memorable one. We hope to have the opportunity to welcome you back in the near future, thank you for your visit! Best regards,

6/10 Okay

julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in took awhile because a tour bus can in ahead of us.
Stayed 1 night in Feb 2023
Response from Javier C. on 3 Mar 2023
Dear Julie.Thank you very much for taking some of your time to share your comment.We hope you enjoyed your stay with us. Best regards,

8/10 Good

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Javier C. on 22 Mar 2023
Estimada Elizabeth.Muchas gracias por su calificación.Esperamos tener el gusto de atenderle nuevamente.Saludos cordiales.

2/10 Terrible

Richard

Disliked: Staff & service, amenities
This was our worst stay in CR. Access road in extremely rough. Waiting staff rude, insolent and insincere. Food boring, overpriced and not enjoyable and pestered often by staff to reserve for dinner. Basic spa services had to be paid for-$50 for 2 people to use a crappy old hot tub for 1 hour. Room was dated and at night with heater on still freezing cold. The bed was something we should make prisoners sleep on- coil springs sticking out that never gave me a nights sleep. Complaints to staff did nothing.
Stayed 2 nights in Feb 2023
Response from Javier C. on 18 Feb 2023
Dear Richard.Thank you very much for sharing your comment with us.We are very sorry for not having met your expectations. All your comments help us to improve and offer better services every day.I assure you that your comment has already been transmitted to the Hotel management to prevent this situation from happening again.Once again I thank you for your comment and invite you to visit us again so you can check our improvement.

10/10 Excellent

Ning

Stayed 1 night in Feb 2023
Response from Javier C. on 16 Feb 2023
Dear Ning.Thank you very much for your review. We hope to have the pleasure to serve you soon!Best regards,

10/10 Excellent

Stewart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in gorgeous location
Beautiful hotel in stunning surroundings. Only slight complaint was poor quality of road (ca 6 km) to get to it... might have been tricky in a smaller vehicle.
Stayed 1 night in Jan 2023
Response from Javier C. on 25 Jan 2023
Dear Stewart.Thank you very much for your review.It was a pleasure to serve you and we hope you enjoyed your stay with us to the fullest.Best regards,

10/10 Excellent

Racha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! In the middle of the forest and surrounded by beautiful landscaping and river. The drive to it was a bit difficult since it’s tucked at the end of a winding road at the bottom of a canyon; but the property and seems are worth the effort.
Response from Javier C. on 12 Jan 2023
Dear customer.Thank you very much for your comment and for rating us.It was a pleasure for us to serve you!We look forward to your return!

10/10 Excellent

Nicholas, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful resort property in its own right, but the "Feathers Garden" (owned by a local bird guide named Mervin and right on the property) for $5/day/person offers bananas and hummingbird feeders to local birds, and draws a huge number of species. It was such a pleasure to sit there and see/photograph so many species!
Response from Javier C. on 2 Jan 2023
Dear Nicolas, Thank you very much for taking some of your valuable time to share your experience with us.We are very happy that your stay with us was pleasant and that we met your expectations.We look forward to having the pleasure of serving you again!

10/10 Excellent

Nathalie

Travelled with family
Liked: Staff & service, property conditions & facilities
SAVEGRE is a lovely hotel surrounded by nature. Hiking is a must there as the trails nearby open to magic world of trees, plants, birds and with some luck, mammals. it is a place for retreat, to disconnect
Response from Johanna R. on 3 Jan 2023
Dear Nathalie, Thank you very much for your comment, we are glad that your stay was to your liking. We look forward to seeing you again! Best regards

10/10 Excellent

Thomas Dürke

Stayed 1 night in Dec 2022
Response from Javier C. on 5 Jan 2023
Dear thomas.Thank you very much for rating us ! We hope to have the pleasure of serving you again

10/10 Excellent

Yusuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Paula

Stayed 2 nights in Sep 2022

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Aug 2022
Response from Javier C. on 2 Aug 2022
Dear Juan, Always welcome!

6/10 Okay

Luis, Heredia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good but the spa staff was not fine
Stayed 1 night in Jul 2022
Response from Javier C. on 18 Jul 2022
Dear Luis. Thank you very much for taking the time to share your experience with us. We are very sorry about the Spa, I assure you that your comment has already been transmitted to the corresponding departments for review. We look forward to welcoming you again.

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service at the restaurant and lounge. Nice rooms, and nice hiking up into the mountain.
Stayed 1 night in Jul 2022
Response from Javier C. on 18 Jul 2022
Dear Marc, Thank you for your comments. We are glad to hear that your stay was very pleasant. We hope to see you soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel with fabulous food and lovely staff
Stayed 3 nights in Jun 2022
Response from Javier C. on 4 Jul 2022
Dear David. Thank you very much for your comments. We are glad to hear that your stay was pleasant. You are always welcome!

6/10 Okay

Victor H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel tiene senderos impresionantes para caminar dentro del mismo, muy recomendados nuestra habitación no tuvo nunca agua caliente lo más fue agua tibia, la ducha al ser abierta y de mal diseño permitía que se llenará de agua todo el baño .
Stayed 1 night in Jun 2022
Response from Javier C. on 27 Jun 2022
Estimado Víctor H, Reciba un cordial saludo de parte de todo el equipo del Hotel Savegre. Le agradecemos por compartir su experiencia con nosotros, para todo el staff fue un verdadero placer haberle servido. Lamentamos muchos el inconveniente con el agua, su comentario lo tomaremos en cuenta para que esta situación no vuelva a suceder. Esperamos tener el gusto de servirle nuevamente. Saludos cordiales.

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the wildlife and suggest a guided tour. Good chance to learn about the ecosystem. The road that leads to the property is steep and in some places unpaved.
Stayed 1 night in Jun 2022
Response from Javier C. on 22 Jun 2022
Dear Mark, Thank you very much for your visit. We are very glad that you had a good experience with us. We look forward to seeing you soon!

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place is great. The food, the sights, the trails, the nature, the tranquility, the spa. It's simply one of the best places in San Gerardo.
Stayed 1 night in May 2022
Response from Javier C. on 22 Jun 2022
Dear Diego, Thank you very much for your comment and mainly for visiting us. It was a pleasure for all the staff of Savegre Hotel to serve you. We hope to see you soon!

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2022
Response from Javier Chacon. on 11 May 2022
Dear Laura, Thank you very much for visiting and rating us. It was a pleasure to serve you. We hope to see you soon. Best regards.

10/10 Excellent

Young Jai, chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect birding place also everything was well organized.
Stayed 4 nights in Apr 2022
Response from Javier Chacon. on 4 May 2022
Dear Young Jai, Thank you very much for sharing your experience. It was a privilege for us to serve you and we hope to have the pleasure to welcome you again. Best regards.

10/10 Excellent

Shawn, West Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for bird watching
Stayed 2 nights in Mar 2022
Response from . on 5 Apr 2022
Dear Shawn Thank you very much for your visit, We hope to have the pleasure to serve you again. Best regards. Javier Chacon. customer service.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from . on 5 Apr 2022
Estimado Michael. Muchas gracias por su visita. Esperamos tener el placer de recibirle nuevamente. Saludos cordiales. Javier chacon.

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely scenic lodge in the heart of the mountains with stellar staff and service. Rooms need some updating, but they are warm and cozy. The drive is quite an adventure to get there, so a 4 x 4 is a must-have.
Stayed 1 night in Feb 2022
Response from . on 5 Apr 2022
Dear Cheryl, Thank you very much for taking the time to share your experience with us. We are pleased to know that your stay was pleasant and enjoyable. We look forward to seeing you again. Best regards, Javier chacon. customer service.

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heaven for bird watchers! Beautiful mountain retreat - lovely ambiance in the bar. Unfortunately the jacuzzi was broken during my trip so had to cancel my spa booking.
Stayed 3 nights in Jan 2022

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!! Really enjoy it!
Stayed 2 nights in Jan 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Jan 2022