Exterior

Reviews of Super 8 by Wyndham Paragould

2 out of 5
Super 8 by Wyndham Paragould
3009 Linwood Drive, Paragould, AR

Reviews

7.4

Good

Rating 10 - Excellent. 84 out of 240 reviews" "
Rating 8 - Good. 66 out of 240 reviews" "
Rating 6 - Okay. 40 out of 240 reviews" "
Rating 4 - Poor. 18 out of 240 reviews" "
Rating 2 - Terrible. 32 out of 240 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Cheri

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
When I arrived at the motel I was treated like a criminal.The manager Brandi charged me $140 more cash on top of the $161I paid online. She made a point to tell me that the rooms had a sensor in the room to tell them if anyone smokes in the room after telling me it was a non smoking room. I made sure she knew that I am one that follows the rules. There was no pool and they were working on the stairs by our room so we had to walk from one end of the building to the other end carrying my stuff.
Stayed 2 nights in May 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Super Place to Stay-Folks, for the price point, this is an outstanding value. The AC worked great and the hot water was hot!! My room had been renovated. The self serve breakfast is limited, but great for the price point. It is close to several good places to eat. Easy parking. I would stay again!!
Stayed 3 nights in May 2024
Response from Kay Patel on 10 May 2024
Dear John,Thank you very much for providing us with your detailed feedback! We appreciate it. We are delighted to hear that you found our hotel room quality to be improved. It is reassuring to know that our efforts to enhance our services have been successful in meeting your expectations.As you mentioned, one of the biggest advantages of our hotel is its proximity to nearby restaurants. We are optimistic that we will be able to serve more and more customers satisfactorily. We eagerly look forward to welcoming you back soon.Thank you once again for your valuable feedback.

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large and nice especially for the price point of the room. The morning breakfast sandwiches were surprisingly good
Stayed 1 night in Apr 2024
Response from Kay Patel on 15 Apr 2024
Dear Kent, thank you for your feedback. We are thrilled to hear that you enjoyed your stay at our property. Your feedback will help inspire our team to provide excellent customer service.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2024
Response from Kay Patel on 14 Apr 2024
Dear Timothy, thank you for your excellent rating. We're delighted that you enjoyed your stay and look forward to welcoming you back soon!

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place great service, great affordability.
Stayed 1 night in Apr 2024
Response from Kay Patel on 14 Apr 2024
Dear Steve, Thank you so much for your positive review! It's great to hear that you had a good experience. If you need anything else in the future, please don't hesitate to reach out.

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 15 nights in Feb 2024
Response from Adi on 3 Mar 2024
Thank you for a perfect score, David! We would love to see you again soon!

6/10 Okay

Pam

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Dirty and very noisey. People above us were very noisey early in the morning and at night. Bathtub was gross and the pillows smelled very musty.
Stayed 2 nights in Feb 2024
Response from Adi on 3 Mar 2024
We are sorry for the inconvenience caused to you, Pam! We will certainly look into the areas of improvement you mentioned.

6/10 Okay

david, Scotts

Liked: Cleanliness, staff & service
Although the sign out front says new rooms, mine was quite used. Quality of the room was okay, bed was comfortable and staff was good to deal with.
Stayed 8 nights in Feb 2024
Response from Adi on 3 Mar 2024
Thank you for liking our bed and staff, David! We hope to see you again soon!

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, very helpful staff, nice room.
Stayed 4 nights in Jan 2024
Response from Kay on 3 Feb 2024
Hey Robert, I'm thrilled to hear that you had a great time during your stay with us! Thank you so much for taking the time to leave us a review. Your feedback is invaluable and we appreciate your kind words.

2/10 Terrible

Marianne

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was nasty. Staff did not clean rooms daily. Did not provide new towels and did not empty trash. Would not recommend. Refund needed.
Stayed 6 nights in Jan 2024
Response from Kay Patel on 1 Feb 2024
Thank you for providing feedback on your recent stay. Please clarify if the issues you experienced lasted throughout your six-day stay, and if so, why you did not raise your concerns earlier. We value our guests and take their satisfaction seriously. We would have been happy to address any issues you had during your stay to make it more enjoyable. I want to assure you that we are committed to providing excellent customer service and maintaining our property to the highest standards. We have confidence in our staff's efforts to ensure our guests' satisfaction. Thank you for considering our request for clarification.Best regards, Kay Patel

2/10 Terrible

Shauntrel

Stayed 1 night in Jan 2024
Response from Kaushik on 22 Mar 2024
We apologize for any shortcomings during your recent stay. Your feedback and suggestions are highly valued as they enable us to enhance our services and provide a better experience for future guests. Thank you for selecting our hotel.

6/10 Okay

Theresa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The beds are SUPER firm. The toilet was a little annoying, because you had to hold the handle down. The check in crew was really friendly and helpful. I got a little aggrivated checking out. I would probably stay there again, it just wouldnt be a first choice. It wasnt bad, it just wasnt great. Also, make sure to note there is an additional fee for a room deposit of $100
Stayed 2 nights in Jan 2024
Response from Kay on 3 Feb 2024
Dear Theresa, thank you for your valuable feedback. We appreciate your input and will use it to improve our property to provide our guests with the best possible experience. Thank you for choosing to stay with us.

4/10 Poor

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprise $100 deposit!
You all surprised me with a $100 deposit when I went to check in. I checked out yesterday morning and don't have my money back yet. It wouldn't have been a problem if I had warning in advance. Maybe it was buried in the fine print. I hope it was worth it, because you've lost my business and my trust.
Stayed 1 night in Jan 2024
Response from Adi on 3 Mar 2024
We are sorry for the inconvenience caused to you. The deposit is an incidental deposit and is returned at the time of check-out if there are no damages. Hopefully, outside of the deposit, you had a wonderful stay!

4/10 Poor

Christy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby was beautiful and the staff was fantastic, our room wasn't clean tv didn't work, remote didn't work, toilet didn't work, the lock was only half way attached to the door.
Stayed 3 nights in Dec 2023

8/10 Good

Vivian

Stayed 1 night in Nov 2023
Response from Kay on 1 Feb 2024
Thank You for review!!

8/10 Good

Moore

Liked: Staff & service, property conditions & facilities, room comfort
All was good except it looked like the toilet bowl hadnt been cleaned
Stayed 2 nights in Oct 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Adrienne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was affordable. The room smelled and I didn't care for that. But the price was less than $100 a night and that's what I needed while traveling through.
Stayed 1 night in Oct 2023

6/10 Okay

Keri

Travelled with family
Liked: Cleanliness, property conditions & facilities
This is definitely one we will not be back to and we travel pretty regularly. The atmosphere was just horrible.
Stayed 1 night in Oct 2023

10/10 Excellent

Maurice

Stayed 2 nights in Sep 2023

10/10 Excellent

dorinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Steve

Liked: Staff & service
Stayed 5 nights in Aug 2023

10/10 Excellent

Junior

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 3 nights in Aug 2023

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
They dont clean averyday and the breakfastis terrible
Stayed 3 nights in Sep 2023

6/10 Okay

Joshua

Liked: Room comfort
Room smelled very musty from water damage or dampness. One pillow was filthy water pressure in the shower was very low. And room next to us was very loud.
Stayed 1 night in Sep 2023

10/10 Excellent

Don

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2023

10/10 Excellent

Tara, Belton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

4/10 Poor

Ashli

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff was great. The rooms need attention. Not a negative Nancy here but there was black mold in the room (and the room we were moved to after the first room). There were also hamdprints on the mirror and not sure what was on the walls. Our neighbor’s muffin (individually wrapped) from the breakfast was very moldy. Again, staff was great and obviously couldn’t help the room condition but ownership needs to address some things before I would recommend staying here.
Stayed 2 nights in Aug 2023

10/10 Excellent

Don

Business traveller
Liked: Amenities
Room was clean but in the bathroom the paint was falling off the walls and up close to the ceiling. where the light was mounted was a good sized hole
Stayed 3 nights in Jul 2023

6/10 Okay

Maggy

Stayed 2 nights in Jul 2023

8/10 Good

Don

Business traveller
Liked: Cleanliness, staff & service, amenities
Greeted like a smile and welcome. Didn’t like was the toilet was loose like about to fall off the wax ring every time it was sat on. Bolts need tightened or replaced. Great bed and mostly quiet.
Stayed 2 nights in Jul 2023
Response from Adi on 31 Jul 2023
Thank you so much for the review, Don! We will certainly look into the areas you mentioned. We are glad you loved our bed and our staff! See you soon!

2/10 Terrible

Debi, Bartlesville

Travelled with group
Liked: Staff & service
Canceled. There was nothing on the site stating they charge a deposit. When we got to the hotel the wanted a $100 deposit. That needs to be on the site page.
Stayed 1 night in Jul 2023

8/10 Good

Resad, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

6/10 Okay

Lori

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The outside was really junky and felt unsafe.
Stayed 2 nights in Jul 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Danielle

Stayed 1 night in Jun 2023

8/10 Good

Magdaleno

Business traveller
Liked: Cleanliness
Very clean and the price is fair
Stayed 1 night in Jun 2023

2/10 Terrible

Apex

Travelled with partner
Found black mold in the fridge they tried cleaning it and give us the same room and charged us a extra 100 dollars after paying for the room already want worth it don't recommend
Stayed 2 nights in Jun 2023

6/10 Okay

Vicki

Travelled with family
Tv did not work. Staff had to attempt 3 different remotes before it worked then had to use 2 separate remotes to get it to turn on/off and adjust volume and a different one to change channels. Pillows were too hard to sleep on. Had to pay a $100 damage deposit which I’m not sure has yet been credited to our bank acct.
Stayed 1 night in Jun 2023

6/10 Okay

Joni

Travelled with family
Stayed 2 nights in Jun 2023

2/10 Terrible

Sam

Stayed 1 night in Jun 2023

2/10 Terrible

Amanda

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, property conditions & facilities
Cigarette burns in the carpet and bed sheets. Something died in the refridgerator because it smelled awful. Beds were hard as a rock. Pretty sure there were also blood stains in the carpet. Swimming pool has been filled in with concrete. Good water pressure, and good pressure. Still not worth $115 a night
Stayed 1 night in Jun 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Jacquelyn

Stayed 1 night in May 2023

8/10 Good

Sherry

Stayed 1 night in Apr 2023

2/10 Terrible

David

Stayed 7 nights in Apr 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice, the free breakfast was minimal, the hotel was clean, the only real issue was the bathtub was a little worn.
Stayed 2 nights in Apr 2023