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"Check in is quick and easy. Auto check out-fast. AC is running but not cold enough on a cold enough on a hot day in Summer. Staff are friendly. "

"Excellent "

"I stayed at this hotel last year & loved everything about it. It’s super close to points of interest. You can’t go wrong with this hotel. I will definitely keep booking with them. "

"An old-style property right by the Alcazar and near the main square of Toledo with modern rooms. Friendly staff and good service. Walkable to everywhere worth seeing and a short taxi ride to/from the train station."

" Nice "

"Very quiet and very comfortable bed"

"We originally planned to stay for two nights, but due to an unforeseen circumstance, we needed to check out a day earlier. Paola was incredibly helpful in assisting us with the logistics of adjusting our reservation and making the early departure as smooth and stress-free as possible. While the hotel itself is excellent — clean, comfortable, and well-managed — it was Paola’s exceptional service that truly stood out. She went above and beyond with kindness, professionalism, and efficiency. Paola is a true asset to the hotel chain and a gift to every guest who has the pleasure of interacting with her. Thank you, Paola, for making our experience so positive! Originalmente planeábamos hospedarnos durante dos noches, pero debido a una circunstancia imprevista, tuvimos que hacer el check-out un día antes. Paola nos brindó una ayuda increíble al asistirmos con la logística para ajustar nuestra reservación y facilitarnos una salida anticipada sin estrés ni complicaciones. Aunque el hotel en sí es excelente — limpio, cómodo y bien administrado — el servicio excepcional de Paola fue lo que realmente marcó la diferencia. Ella superó todas nuestras expectativas con su amabilidad, profesionalismo y eficiencia. Paola es un verdadero tesoro para la cadena hotelera y un regalo para cada huésped que tiene el placer de interactuar con ella. ¡Gracias, Paola, por hacer que nuestra experiencia fuera tan positiva!"

"Nice area with swimming pool and a bbq area"

"It was fine, basic but organised, friendly and efficient "