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"This place was terrible. The rooms didn’t have windows, our bedroom clearly had the door kicked in at one point because all the wood was shattered around the door lock. The bedding was old and worn. There was a sign on the back of the door warning guest to not steal towels or bedding or not leave a/c on or lights or throw up in the rooms. Just not a very pleasant experience at all. It was also VERY loud. You could hear all the noise out by the pool after 10:30/11pm and then there was incredible loud music outside that was going well after midnight. When we arrived, I could see kitchen staff each peak through the door at us. It was very unprofessional and made me feel uneasy. We had a wonderful visit to El Salvador and met so many wonderfully kind people throughout the country. However this place was a sad way to end our time there. This is not the place to stay if you want a restful and reassuring night of sleep. I know I’ll never recommend to anyone nor stay again myself. The one positive is that the man that checked us in was very kind. "

"Needs improvements on service and structure . "

"The staff was absolutely amazing. They are what separates this hotel from others."

"Excellent"

"It’s ok"

"It was very comfortable"

"A great hotel with great staff. We stayed for 2 nights, the Wi-Fi was excellent, we had a great check in. Breakfast was top notch. Pool was clean and when we stayed no one else was around. You had hammocks and plenty of sun beds. Good restaurants close by, and the area felt very safe. The front desk booked our taxi back to the airport for a great price, was cheaper than uber and the vehicle was in great condition. If you're going to use a hotel in San Salvador I would recommend this without hesitation."

"Está bueno. El. Hotel "

"Great hotel. A bit dated and could do with renovation such as the lifts, and other common areas but it is still well maintained and a great place to stay."