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Reviews of Plaza Paitilla Inn Hotel

3.5 out of 5
Plaza Paitilla Inn Hotel
Italy Avenue, Punta Paitilla, Winston Churchill Street, Panama City, Panama

Reviews

9.2

Wonderful

Rating 10 - Excellent. 946 out of 1398 reviews" "
Rating 8 - Good. 319 out of 1398 reviews" "
Rating 6 - Okay. 78 out of 1398 reviews" "
Rating 4 - Poor. 25 out of 1398 reviews" "
Rating 2 - Terrible. 30 out of 1398 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Javier

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I request a high floor when i check in they gave me one on the 6th floor, i told them and the answer from front desk was is nothing we can do is like that, that was disrespectfull besides that i havenot issues at all
Stayed 3 nights in Apr 2024

10/10 Excellent

Jagdip, Mukilteo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: Conveniently located for our needs. Ocean view room with nice firm King Bed. Beautiful views of city, skyscrapers and night scenes. Excellent breakfast with many food choices and eggs cooked to order. Dislikes: Can be a little noisy being close to major highway.

10/10 Excellent

Helge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , staff and super breakfast
Stayed 1 night in May 2024
Response from Hotel Plaza Paitilla Inn on 20 May 2024
Dear Helge,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

8/10 Good

Edward, Tampa

Reasonably priced and great location to check out Panama city!
Stayed 7 nights in Apr 2024
Response from Hotel Plaza Paitilla Inn on 20 May 2024
Dear Edward,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Roshikea

We booked one night and it was awesome. The view was amazing
Stayed 1 night in May 2024
Response from Hotel Plaza Paitilla Inn on 20 May 2024
Dear Roshikea,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really good experience! Friendly staff, very helpful and attentive!!! The food was great including the breakfast every morning!!! The rooms were clean and taken care of every day! We definitely will return!!! Thank You to all the staff there for an excellent job!!!
Stayed 16 nights in Apr 2024
Response from Hotel Plaza Paitilla Inn on 20 May 2024
Dear William,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

8/10 Good

DIEGO, BOGOTA. - BOGOTA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Plaza Paitilla on 17 May 2024
Estimado Diego,Muchas gracias por hospedarse con nosotros!Esperamos nos brinde la oportunidad de recibirles en una próxima ocasión.Saludos cordiales,Hotel Plaza Paitilla Inn

2/10 Terrible

Ronnie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024
Response from Hotel Plaza Paitilla on 16 May 2024
Dear Ronnie,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Hakeem

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views
Stayed 4 nights in May 2024
Response from Hotel Plaza Paitilla on 15 May 2024
Dear Hakeem,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch!! View was amazing. Room was immaculate. Perfect. Pool are and best breakfast we have ever had. Enjoyed our stay and would come again. Thank you and gracious for the excellent experience.
Stayed 2 nights in May 2024
Response from Hotel Plaza Paitilla on 14 May 2024
Dear Mrs. Perry, Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay and that everything exceeded your expectations. We would love to have you stay with us again in the future. Best regards.Hotel Plaza Paitilla Inn

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wifi was slow sometimes
Stayed 4 nights in May 2024
Response from Hotel Plaza Paitilla on 14 May 2024
Dear Adrian,Thank you for choosing Hotel Plaza Paitilla for your stay in Panama City.We apologize for the inconvenience you experienced with the wifi during your stay. We want you to know that your feedback is important to us, and we will address this issue with our management team to improve our service for future guests.We appreciate your understanding and thank you for bringing this to our attention.Best regards,Hotel Plaza Paitilla

2/10 Terrible

Chelsea

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Wi-Fi isdues
Stayed 7 nights in May 2024
Response from Hotel Plaza Paitilla on 14 May 2024
Dear Chelsea,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Shaida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Hotel Plaza Paitilla on 15 May 2024
Dear Shaida,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Wi fi is poor sometimes
Stayed 5 nights in May 2024
Response from HPPI on 12 May 2024
Dear Scott,We thank you for choosing us for your stay in Panama City. We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

frank

. After several hotels..this has become my favorite. From checkin to chechout the staffs are fabulous. Security is noticeable, bellmen are there to serve, checkin staff attentive , restaurante staff fast efficent, great buffet breakfast. The view, from High floor rooms, is gorgeous, outlet mall within walking and a mini mall around the area...overall a great stay, nice pool too.
Stayed 4 nights in May 2024
Response from Hotel Plaza Paitilla on 11 May 2024
Dear Mr. Frank,We are so glad to hear that you had such a fantastic experience at our hotel! We strive to provide top-notch service to guests, from check-in to check-out. It's great to hear that our staff made such a positive impression on you and that you enjoyed the amenities and facilities we have to offer. We hope to welcome you back for another great stay in the future!

10/10 Excellent

ED

Travelled with family
Liked: Amenities
Good location
Stayed 1 night in Feb 2024
Response from HPPI on 9 May 2024
Dear Ed,We thank you for choosing us for your stay in Panama City. We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Eyda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and the pool was great.
Stayed 1 night in Feb 2024
Response from Hotel Plaza Paitilla on 8 May 2024
Dear Eyda,We thank you for choosing us for your stay in Panama City. We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was spacious, clean, and safe. The people were friendly and helpful. Can be a little noisy with traffic and cars honking outside.
Stayed 7 nights in Apr 2024
Response from Hotel Plaza Paitilla on 8 May 2024
Dear Mary,We thank you for choosing us for your stay in Panama City. We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

ED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Apr 2024
Response from HPPI on 9 May 2024
Dear Ed,We thank you for choosing us for your stay in Panama City. We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

ED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and breakfast
Stayed 1 night in Apr 2024
Response from HPPI on 8 May 2024
Dear Ed,We thank you for choosing us for your stay in Panama City. We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Amoy Claudette

Stayed 5 nights in May 2024
Response from HPPI on 9 May 2024
Dear Amoy,We thank you for choosing us for your stay in Panama City. We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

marit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was well located for the airport, had a lovely pool area, fantastic breakfast bar and outdoor seating area with excellent views. Our room also had a panoramic view of the city and was a great size with comfortable beds. Friendly and helpful staff
Stayed 1 night in May 2024
Response from Hotel Plaza Paitilla on 4 May 2024
Dear Marit,We thank you for choosing us for your stay in Panama City. We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, on the bay. Walkable to cinta costera. Close to everything via Uber. Updated. Gorgeous large wall window with incredible views. Great food, nice breakfast buffet!
Stayed 2 nights in Apr 2024
Response from Hotel Plaza Paitilla on 3 May 2024
Dear Heidi,We thank you for choosing us for your stay in Panama City. We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Plaza Paitilla on 2 May 2024
Dear Roxanne,We thank you for choosing us for your stay in Panama City. We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice views
Stayed 1 night in Apr 2024
Response from Hotel Plaza Paitilla on 30 Apr 2024
Dear David,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Hotel Plaza Paitilla on 30 Apr 2024
Dear Barry,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

6/10 Okay

Michele Antonio Vincenzo

Stayed 4 nights in Apr 2024
Response from Hotel Plaza Paitilla on 18 May 2024
Estimada Michelle,Muchas gracias por hospedarse con nosotros!Esperamos nos brinde la oportunidad de recibirles en una próxima ocasión.Saludos cordiales,Hotel Plaza Paitilla Inn

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Apr 2024
Response from Hotel Plaza Paitilla on 27 Apr 2024
Estimado Sr. Daniel,Muchas gracias por hospedarse con nosotros!Esperamos nos brinde la oportunidad de recibirles en una próxima ocasión.Saludos cordiales,Hotel Plaza Paitilla Inn

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Plaza Paitilla on 26 Apr 2024
Estimado Sr. Carlos,Muchas gracias por hospedarse con nosotros!Esperamos nos brinde la oportunidad de recibirles en una próxima ocasión.Saludos cordiales,Hotel Plaza Paitilla Inn

10/10 Excellent

Rene

Travelled with family
Liked: Amenities, property conditions & facilities
Hotel close to workout aerea
Stayed 5 nights in Apr 2024
Response from Hotel Plaza Paitilla on 25 Apr 2024
Dear Rene,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotel Plaza Paitilla on 25 Apr 2024
Estimado Sr. Eduardo,Muchas gracias por hospedarse con nosotros!Esperamos nos brinde la oportunidad de recibirles en una próxima ocasión.Saludos cordiales,Hotel Plaza Paitilla Inn

4/10 Poor

Sylvia

Liked: Staff & service
Disliked: Cleanliness
El día de llegada solicité el early check in, y la habitación tenía las camas arregladas pero, las almohadas se veían sucias y el piso lleno de polvo y sucio.
Stayed 2 nights in Apr 2024
Response from Hotel Plaza Paitilla Inn on 24 Apr 2024
Estimada Sra. Sylvia,Muchas gracias por hospedarse con nosotros y por sus valiosos comentarios.Trabajaremos para mejorar la experiencia de todos nuestros huéspedes. Saludos cordiales,Hotel Plaza Paitilla Inn

4/10 Poor

Tesan

Travelled with group
Liked: Amenities
Disliked: Cleanliness
What I never like about the hotel, the bed in the room have bedbugs a they don’t clean the room every day. The ground was unclean the first day I book in an I have to keep telling them the bathroom need to clean. 2 woman was using the toilet an it was smelling. Never pls about this hotel.
Stayed 4 nights in Apr 2024
Response from Hotel Plaza Paitilla on 23 Apr 2024
Dear Tesan, Thank you very much for staying with us. We appreciate the feedback and hope to have the opportunity to improve your experience in the future. Thank you for sharing your comments! Regards. Hotel Plaza Paitilla Inn

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Hotel Plaza Paitilla on 23 Apr 2024
Dear Keisha,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

8/10 Good

Steve

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Plaza Patilla. The newly refurbished rooms were clean and comfortable. Issues: There were no tissues in the bathroom. Only one hand towel. The Internet was slow and kept buffering. Overall, a pleasant stay and would go back again!
Stayed 1 night in Apr 2024
Response from Hotel Plaza Paitilla on 20 Apr 2024
Dear Mr. Steve, Thank you very much for staying with us. We appreciate the feedback and hope to have the opportunity to improve your experience in the future. Thank you for sharing your comments! Regards. Hotel Plaza Paitilla Inn

10/10 Excellent

Rafael, Distrito Nacional

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 3 nights in Apr 2024
Response from Hotel Plaza Paitilla on 18 Apr 2024
Dear Rafael,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Plaza Paitilla on 18 Apr 2024
Dear Jeffrey,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
Nice place and pool.
Stayed 3 nights in Apr 2024
Response from Hotel Plaza Paitilla on 17 Apr 2024
Dear Graham,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had great stay , walking distance to lots of restaurants and shopping mall.
Stayed 1 night in Apr 2024
Response from Hotel Plaza Paitilla on 17 Apr 2024
Dear Denis,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Baraa

Stayed 1 night in Apr 2024
Response from HPPI on 7 May 2024
Dear Baraa,We thank you for choosing us for your stay in Panama City. We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the panoramic view from our 17th floor room. Also enjoyed the traditional dancers who entertained us over dinner. The swimming pool too was a great asset.
Stayed 2 nights in Apr 2024
Response from Hotel Plaza Paitilla on 15 Apr 2024
Dear Peter,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Roxanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved pool area! Restaurant had great foid and great service. Carlos, the guide/ driver was excellent and extremely helpful. The rooms were clean, and had a great view.
Stayed 3 nights in Apr 2024
Response from Hotel Plaza Paitilla on 15 Apr 2024
Dear Roxanne,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice. The hotel rooms are the cleanest. Rome’s with a water view on a high floor are amazing. Breakfast is wonderful. A great value by US standard's. Stayed here on my own and with a group. Just booked another stay.
Stayed 2 nights in Apr 2024
Response from Hotel Plaza Paitilla on 15 Apr 2024
Dear CarlosWe thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

8/10 Good

Kasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the staff attentiveness and friendliness. The location was amazing! I had the most wonderful view of the marina! What a skyline!
Stayed 7 nights in Apr 2024
Response from Hotel Plaza Paitilla on 15 Apr 2024
Dear Kasia,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Omer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Hotel Plaza Paitilla on 16 Apr 2024
Dear Omer,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, amenities
Overall clean and friendly
Stayed 1 night in Apr 2024
Response from Hotel Plaza Paitilla on 11 Apr 2024
Dear Marilyn,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

8/10 Good

María Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Plaza Paitilla on 12 Apr 2024
Dear María Victoria,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Omaris

Stayed 4 nights in Apr 2024
Response from Hotel Plaza Paitilla on 1 May 2024
Dear Omaris,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, good atmosphere.
Stayed 6 nights in Apr 2024
Response from Hotel Plaza Paitilla on 9 Apr 2024
Dear Nathan,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotel Plaza Paitilla on 10 Apr 2024
Dear Leon,We thank you for choosing us for your stay in Panama City.We are looking forward to your visit again!Best regards,Hotel Plaza Paitilla