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Doubletree By Hilton Panama City El Carmen

4.5 star property
Luxury hotel with 24-hour fitness centre and rooftop terrace

Choose dates to view prices

Experience the vibrant energy of Doubletree By Hilton Panama City El Carmen, a luxury hotel near Avenida Balboa. Relax on the rooftop terrace with shopping at your doorstep or indulge in breakfast, lunch, and dinner at City Cafe; unwind by the outdoor pool with sun loungers or enjoy coffee/tea in the lobby.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Gym
  • Air conditioning
  • Breakfast available

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About the area

Map
Via Espana Ave. Federico Boyd Bel, Panama City, Panama Province

What's nearby

  • Via Espana - 6 min walk - 0.6 km
  • Cinta Costera - 8 min walk - 0.7 km
  • Avenida Balboa - 8 min walk - 0.7 km
  • Multiplaza Pacific Mall - 3 min drive - 2.5 km
  • Albrook Shopping Mall - 3 min drive - 3.6 km

Getting around

  • Iglesia del Carmen Station - 3 min walk
  • Panama City Passenger Station - 13 min drive
  • Panama City (PAC-Marcos A. Gelabert Intl.) - 10 min drive

Restaurants

  • ‪Bristol Panamá - ‬4 min walk
  • ‪El Trapiche - ‬2 min walk
  • ‪The Executive Cafe Panamá - ‬4 min walk
  • ‪La Strega - ‬4 min walk
  • ‪Julian Rooftop - ‬4 min walk

About this property

Doubletree By Hilton Panama City El Carmen

Luxury hotel near Avenida Balboa
Located close to Cinta Costera and Multiplaza Pacific Mall, Doubletree By Hilton Panama City El Carmen provides a corner/local shop, a rooftop terrace and shopping on-site. The on-site restaurant, City Cafe, offers breakfast, lunch, dinner, light fare and children's meals. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A computer station, free newspapers and laundry services
Room features
All 213 rooms include comforts, such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and separate dining areas.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Rainfall showers, baths or showers and free toiletries
  • 37-inch LCD TVs with cable channels
  • Wardrobes/cupboards, separate dining areas and fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 18.72 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • City Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,100 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1988
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 18.72 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Meals are included for children 6 and younger. Additional fees apply to children over 7 years old.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Panama City
DoubleTree Hilton Panama City
DoubleTree Hotel Panama City
DoubleTree Panama City
Hilton DoubleTree Panama City
DoubleTree by Hilton Hotel Panama City
Doubletree By Hilton Panama City El Carmen Hotel
Doubletree By Hilton Panama City El Carmen Panama City
Doubletree By Hilton Panama City El Carmen Hotel Panama City

Frequently asked questions

Does Doubletree By Hilton Panama City El Carmen have a pool?

Yes, this property has an outdoor pool.

Is Doubletree By Hilton Panama City El Carmen pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Doubletree By Hilton Panama City El Carmen?

Self-parking is free at this property.

What time is check-in at Doubletree By Hilton Panama City El Carmen?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Doubletree By Hilton Panama City El Carmen?

Checkout is at noon.

Where is Doubletree By Hilton Panama City El Carmen located?

Located in Bella Vista, this luxury hotel is within a 15-minute walk of Avenida Balboa and Cinta Costera. Multiplaza Pacific Mall and Albrook Shopping Mall are also within 3 mi (5 km). Iglesia del Carmen Station is only a 3-minute walk and Vía Argentina is 16 minutes.

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Doubletree By Hilton Panama City El Carmen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 365 out of 995 reviews
Rating 8 - Good. 399 out of 995 reviews
Rating 6 - Okay. 127 out of 995 reviews
Rating 4 - Poor. 56 out of 995 reviews
Rating 2 - Terrible. 48 out of 995 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

This hotel has been closed down.
Stayed 2 nights in Jun 2021

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to be.

A two night stay before leaving Panama just before all flights were shut down. Services were curtailed but the stay went just fine. Panama City had a 9 pm curfew. I stayed here before and I like this hotel. It is a very good value.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
La amabilidad de sus empleados sus atenciones su buena disponibilidad
Stayed 7 nights in Mar 2020

8/10 Good

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio, personal con buena disposición. Limpieza y comodiad en habitación. Buen internet. Considero se tiene que mejorar un poco tema del desayuno.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

シャワーは最悪です

3月に2泊、1人で利用しました。 チェックインはかなり雑に並んでおり、良いとは言えないものでした。 エレベーターも遅いものが2機しかなく、なかなか来ません。 １つスタッフ用？がありましたが少し安全性に不安がありました。 ４Fキングベッドの部屋でしたが、窓が１つありますが、スモークのようなものが貼ってあるため少しもったいないです。 日差しが強いからだと思いますがカーテンで対応できます。 ベッドは普通で枕も４つ備え付けてありました。 部屋は若干暗く感じます。 ベッドの両サイドにライトとサイドテーブル、 コンセントが２つずつあるのは便利でした。 スリッパ・バスローブ・歯ブラシはありません。 冷蔵庫は大きめのものがあります。少しうるさかったです。 デスク・チェアも広く作業には快適でした。 バスルームが最悪でした。 ガラス扉のシャワーブースでしたが、シャワーは固定式で弱く範囲も狭いです。 温度は謎にベストな40℃くらいだと思いますが タイル張りの床が水はけが悪すぎるようで、チェックイン時点で水たまりになっていました。 シャワーをあびていても排水能力はありますが傾斜が悪く流れません。 暑かったのでシャワーを1日2回浴びましたが、毎回大変不快でした。 ベッドメイクが入っても放置されており、排水溝の毛も放置です。 他の部分には多少目を瞑ることが多いですが、シャワーだけは譲れないため 低めの評価をしたくなってしまいました。 快適なシャワーを望む方は避けた方が良いかと思います。 また、パナマには街中にポストがなくフロントでポストカードの発送をお願いしましたが1枚1ドルの手数料を現金で請求されました。 他のどんな国でも聞いたことがなかったためこの方針には驚きました。
Stayed 2 nights in Mar 2020

10/10 Excellent

Teo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Bom hotel

Hotel bem localizado e confortável. O metro fica atras do hotel mas só tem 2 linhas e passa longe das principais atrações. O local é zona hoteleira e financeira. A noite fica bem deserta. O local é feio e sujo.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, no complaints, good location near restaurants and other amenities.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Good location for the City and metro. Staff works hard but needs some experience. Breakfast a bit over priced but adequate.
Stayed 8 nights in Feb 2020

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conforto e praticidade

Sendo esta nossa segunda estadia neste hotel, muito boa como da primeira vez! Por isso, repetimos.
Stayed 4 nights in Feb 2020

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth every penny

The room was off the chain, the tv was acting kinda crazy but other than that everything was phenomenal I would definetly book at this hotel again.
Stayed 1 night in Feb 2020

8/10 Good

JuanCarlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion muy buena para el desplazamiento en vehiculo o a pie. El servicio de ascensores me parece lento.
Stayed 4 nights in Feb 2020

10/10 Excellent

Cristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were really friendly at the hotel. Nice people attending the front desk. Sparkly clean. We would stay there again.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

地下鉄駅からすぐの便利なホテル

地下鉄駅から徒歩すぐの立地が便利でした。部屋やバスルームは問題なかったです。朝食のメニューが少なかったです。
Stayed 2 nights in Feb 2020

6/10 Okay

Victor

Liked: Staff & service, amenities, property conditions & facilities
As usual love the cookies, most of the statt was accommodating. They over booked hotel but Hilton looked out for me so, all was good in the end.
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
Location good but staff and property needs a lot of improvement worst Hilton hotel experience. Check in terrible I waited over 2 hours as I arrived at 1:30pm and they don't let you check in until 3pm so the Lobby was full as they kept everyone waiting, not even a water I was offer nor they offer to keep my luggage or suggested places to go while I waited. All staff not welcoming, pool have no towels and you have to look or call to get someone to bring you towels as no one in pool area. Room was not service on one of the days I went out all day came back around 5pm and my room had not been done. I'm not satisfied with the experience in this hotel you not even get a bottle of water, a mini fridge with very expensive beverages and snacks. Will not stay here again
Stayed 3 nights in Feb 2020

10/10 Excellent

GeraldButton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, very knowledgeable and helpful, I ate more times at the restaurant there not only because of the food but then excellent and fun loving staff.
Stayed 14 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar, cómodas habitaciones, muy limpias.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Amenities
The cookies are a real treat. We enjoyed our stay, the rooms were clean, bedding clean. The building itself is getting a little worn. But logistically great.1
Stayed 3 nights in Feb 2020

8/10 Good

jur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price good compare to others . Clean friendly staff
Stayed 1 night in Feb 2020

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Liked-centrally located, decent gym Disliked-We had issues with getting into our room with the key. There was no coffee in the room. Facility was dirty.
Stayed 7 nights in Dec 2019

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no me gusto que para desayunar había q tomar todos los días el desayuno y no comprarlo por día
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Good location ...easy to get around quickly ...the main entrance floor staff and concierge desk were friendly and accommodating and could communicate in English ....was very frustrating to have to ask for towels the first few days of my stay....housekeeping would clean the room but then not leave fresh towels ...had to repeatedly as before I would finally get some ....this occurred about 3 days in a row at the beginning of my stay??? I really couldn't understand it as I have never experienced anything like this in ANY hotel stay ...right up to having someone from the front desk with security to check to see that we were not taking the towels ???? what??? I'm here to sell towels on the side that I have stolen ??? Bizarre ....after about three days of this it finally settled down
Stayed 19 nights in Jan 2020

8/10 Good

jamescarolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near to many restaurants and metro train station. friendly staff and clean hotel . I think $18 dollars for breakfast was expensive so i declined that offer. Otherwise i enjoyed my stay and would return again. thanks
Stayed 3 nights in Jan 2020

10/10 Excellent

Maricruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación. Habitaciones bonitas. Personal atento. Check-in y check-out ágil y rápido.
Stayed 5 nights in Jan 2020