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Hotel Hanna Resort

3.0 star property

Choose dates to view prices

Take advantage of a coffee shop/cafe, a garden and a bar at Hotel Hanna Resort. For some rest and relaxation, visit the hot tub. In addition to a restaurant, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
The current price is NZ$84
includes taxes & fees
8 June - 9 June
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have any lifts

Frequently asked questions

Does Hotel Hanna Resort have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Hanna Resort?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Hotel Hanna Resort on 8 Jun 2026 start from NZ$84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Hanna Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Hanna Resort?

Self-parking is free at this property.

What time is check-in at Hotel Hanna Resort?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Hanna Resort?

Checkout is at 11:00 AM.

Where is Hotel Hanna Resort located?

Situated in Panajachel, this hotel is within 1 mi (2 km) of La Galeria and Lake Atitlán. Azul Maya Archaeological Museum and Casa Cakchiquel Arts Center are also within 10 minutes.

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Reviews

Reviews

7.8

Good

8.2

Cleanliness

6.6

Amenities

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 7 out of 21 reviews
Rating 8 - Good. 6 out of 21 reviews
Rating 6 - Okay. 7 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

Reviews

Verified

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent and the hotel restaurant was very good. The staff was also outstanding
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Darryl

Liked: Cleanliness, property conditions & facilities
Staff and clean
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Steve

Disliked: Property conditions & facilities
The pictures are deceiving. But it is worth the price you pay. very economical. Safe area right next to the Calle de Playa where all the restaurants. Bars and open market is located.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bargain, convenient to Calle Santander. My room in the back was very quiet.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Pablo

Liked: Cleanliness
Cool
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Walkable, DOES NOT include breakfast if reserved via Expedia. Located in safe area, they have security and restaurant is next to hotel in same property. Friendly staff, wifi
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Kelee

Disliked: Staff & service, amenities
Do not be fooled by the "tranquil" description or the photos of this property; it was a total bait and switch. We paid a premium for a lake-view room expecting a relaxing stay, but it was the opposite of hospitable. The noise levels are professional-grade and physically painful—live music and microphones blasted until 1:30 AM for four nights straight, vibrating the bed and rattling the windows so loudly that earplugs were useless. We actually had to miss our morning tours just to catch up on sleep. The "amenities" are equally misleading. The swimming pool is actually a small, dirty kiddie pool, the WiFi is non-functional (making it impossible to book transport or tours), and the hot water lasted less than a minute. To make matters worse, the room was freezing due to drafty windows and only a thin blanket provided. Most disappointing was the management. Despite my being a seasoned traveler and speaking the local language, I was treated with condescension and dismissed like a "clueless tourist." They repeatedly lied about noise ordinances and claimed the hotel was full when we could clearly see vacant, quieter rooms available. With no one at the front desk, we were forced to plea for help via WhatsApp to no avail. We eventually had to cut our 5-night stay short and spend hundreds more to find a livable hotel. This was a toxic experience that ruined our trip. Save your money and stay elsewhere.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Marie-France

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La chambre était propre, spacieuse et situé tout près du lac. Une bonne douche chaude aussi, ce qui n'est pas évident à trouver en Amérique Centrale. Le seul point négatif, c'est qu'il y a beaucoup de chiens errants qui jappent la nuit, ça m'a tenu réveillée à quelques reprises.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Heiner

Limpieza de ropa de cama y toallas deficiente.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Mario

Liked: Cleanliness, staff & service
Perdonal amable, tarda hasta 6 minutos en calentar el agua de la ducha. La regadera tapada.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

cindy

Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Oliiver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Vinson

Disliked: Amenities
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Ike

Stayed 1 night in Sep 2025
Verified

6/10 Okay

Jackson P

Stayed 1 night in Sep 2025
Verified

8/10 Good

Oscar

Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Marlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025