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Richmond Pamukkale Thermal

5.0 star property
Luxury hotel with full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Richmond Pamukkale Thermal

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Corner Suite
Outdoor banquet area
Garden
Turkish bath/hammam
Located close to Hierapolis and Pamukkale Travertine Terraces, Richmond Pamukkale Thermal provides free continental breakfast, a poolside bar and a corner/local shop. Treat yourself to a massage at the on-site spa. The on-site local and international cuisine restaurant, Main Restaurant, offers breakfast, lunch, dinner and garden views. Enjoy the gym, as well as activities, such as basketball and beach volleyball. In addition to a terrace and mini golf, guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly
  • Breakfast included
  • Gym
The current price is NZ$282
includes taxes & fees
26 Sept - 27 Sept

Room options

Check availability for these dates

Tonight

Sept 20 - Sept 21
Check availability for tonight Sept 20 - Sept 21

Tomorrow

Sept 21 - Sept 22
Check availability for tomorrow Sept 21 - Sept 22
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Triple Room

Minibar, in-room safe, desk, free WiFi

Standard Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Renovated in 2015
Hairdryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, free WiFi

Standard Double or Twin Room

8.2 out of 10
Very good
(15 reviews)

Highlights

Separate sitting area
Air conditioning
LED TV
Renovated in 2015
Hairdryer
Private bathroom
Minibar
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for King Suite

King Suite

King Suite

Highlights

Separate sitting area
Air conditioning
LED TV
Sofa bed - twin
Hairdryer
Private bathroom
Minibar
Satellite channels
  • 58 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Renovated in 2015
Blackout curtains
Day bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Suite

Corner Suite

Corner Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Renovated in 2015
Blackout curtains
Day bed
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed
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About the area

Map
Karahayit, Denizli, Denizli, 20290

What's nearby

  • Red Travertine of Karahayit - 15 min walk - 1.3 km
  • Hierapolis - 4 min drive - 3.4 km
  • Antique Pool - 7 min drive - 4.9 km
  • Pamukkale Travertine Terraces - 8 min drive - 7.9 km
  • Pamukkale Thermal Pools - 12 min drive - 5.3 km

Getting around

  • Goncali Station - 25 min drive
  • Denizli (DNZ-Cardak) - 70 min drive

Restaurants

  • ‪Yörük Evi - ‬14 min walk
  • ‪Bezm-I Alem Cafe Restaurant - ‬16 min walk
  • ‪Ece Yengari Restorant - ‬15 min walk
  • İpek Yolu Uygur Restaurant
  • ‪Şelale Park Çay Bahçesi - ‬13 min walk

About this property

Richmond Pamukkale Thermal

Luxury family-friendly hotel near Hierapolis
Located close to Pamukkale Travertine Terraces, Richmond Pamukkale Thermal provides free continental breakfast, a poolside bar and a corner/local shop. Treat yourself to a massage at the on-site spa. The on-site local and international cuisine restaurant, Main Restaurant, offers breakfast, lunch, dinner and garden views. Enjoy the gym, as well as activities, such as basketball and beach volleyball. Free in-room WiFi is available to all guests, along with a terrace and mini golf.
You'll also find perks such as:
  • A seasonal outdoor pool and an indoor pool, along with sunloungers and pool umbrellas
  • Free self-parking, valet parking and extended parking
  • Bike hire, hot springs on-site and an electric car charging station
  • Free newspapers, a TV in reception and a computer station
Room features
All 315 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and separate sitting areas.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Separate sitting areas, daily housekeeping and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Main Restaurant

Things to do

  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot springs
  • Hot tub
  • Indoor pool
  • Library
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (4,844 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot springs
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1993
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 13 November and 24 January.

Access methods

Staffed front desk

Pets

Pets stay for free
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 3519

We should mention

The seasonal pool will be open from June to September

Property is also known as

Pamukkale Richmond
Pamukkale Richmond Thermal
Pamukkale Thermal
Richmond Pamukkale
Richmond Pamukkale Thermal
Richmond Thermal
Richmond Thermal Hotel
Richmond Thermal Hotel Pamukkale
Richmond Thermal Pamukkale
Richmond Pamukkale Thermal Hotel
Richmond Pamukkale Thermal Hotel
Richmond Pamukkale Thermal Denizli
Richmond Pamukkale Thermal Hotel Denizli

Frequently asked questions

Does Richmond Pamukkale Thermal have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Richmond Pamukkale Thermal?

As of 20 Sept 2025, prices found for a 1-night stay for 2 adults at Richmond Pamukkale Thermal on 26 Sept 2025 start from NZ$281.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Richmond Pamukkale Thermal pet-friendly?

Yes, this hotel allows pets (limit 1 total).

How much is parking at Richmond Pamukkale Thermal?

Self-parking and valet parking are free at this property.

What time is check-in at Richmond Pamukkale Thermal?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Richmond Pamukkale Thermal?

Checkout is at noon.

Where is Richmond Pamukkale Thermal located?

This family-friendly Denizli hotel is located in the historical district, 1.9 mi (3 km) from Hierapolis, and within 12 mi (20 km) of Pamukkale Travertine Terraces and Laodicea Ruins.

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Richmond Pamukkale Thermal Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 126 out of 416 reviews
Rating 8 - Good. 140 out of 416 reviews
Rating 6 - Okay. 76 out of 416 reviews
Rating 4 - Poor. 40 out of 416 reviews
Rating 2 - Terrible. 34 out of 416 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very nice and friendly staff. Definitely recommend this hotel.
Stayed 1 night in Sep 2024

8/10 Good

Rajit

Liked: Staff & service

A bit dated but good service

The hotel was a bit dated, but the service was good and exceeded our expectations. To our surprise, supper was included in the stay, which was a lovely bonus. On arrival, we were warmly welcomed with a generous basket of fresh fruit — a thoughtful touch that made us feel special.
Stayed 1 night in Apr 2025

10/10 Excellent

Seckin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very well established and has nice amenities for spa and thermal activities. Sibel hanim in housekeeping was very good and supplied us with great service and she went above and beyond! We are always happy to come back to this property!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sevgi

Liked: Cleanliness, staff & service, property conditions & facilities
Frıendly staff and excellent food.
Stayed 1 night in Jun 2024

2/10 Terrible

Ling Feng

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible services in the front desk ! I have never had one hotel like this service. I want to get bottle water and there’s no one answering the phone.
Stayed 1 night in May 2025

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views and property location was great.
Stayed 2 nights in Aug 2022

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent customer service.
Stayed 5 nights in Mar 2023

8/10 Good

Romans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent EU 3 star hotel

By EU standarts a good 3 star hotel. Nice facilities. Decent food. Very good thermal pool inside and outside.
Stayed 2 nights in Oct 2022

8/10 Good

Mutasem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Termal very good, food very good , rooms very bad
Stayed 1 night in Sep 2023

6/10 Okay

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool was excellent rooms functional. Food selection and choice basic but ok
Stayed 1 night in Aug 2022

6/10 Okay

Soon Han

Liked: Property conditions & facilities
Too many group tourists
Stayed 3 nights in Apr 2023

8/10 Good

Serkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except drink prices so high. A beer 7 pounds! Shocking!
Stayed 1 night in Jun 2024

4/10 Poor

Yves

Disliked: Staff & service
When you pay 150 € a night, in Türkiye, and they want to charge you extra for one fresh orange juice during breafast, then, there is a problem.
Stayed 3 nights in Apr 2024

4/10 Poor

Uzma Jabeen

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was not well kept and the pictures of the hotel on Expedia were deceiving .
Stayed 1 night in Jul 2022

4/10 Poor

Abdullah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff not nice, property sketchy, all staff looked unhappy, very very dark property gave creepy vibes.
Stayed 2 nights in Nov 2023

8/10 Good

Elif

Liked: Cleanliness, staff & service
The hotel does not have an elevator to the upper floors and it needs an upgrade.
Stayed 1 night in Jun 2024

6/10 Okay

Ilker

Liked: Cleanliness, staff & service, amenities
Thermal pool and swimming pool is fine. Suit room is large. There is a smell of food, especially cooking oil, in the lobby and the restaurant. Most probably there is a problem with paddle box. The hotel is too crowded in the mornings as there are lots of tour buses departing at the same time.
Stayed 3 nights in Oct 2022

4/10 Poor

Naziye

Disliked: Staff & service

Not environmentally

I have been few hotels around the area before and been to this hotel way long time ago.. it was ok overall but this trip I really hate seen plastic shower caps been handing in the thermal pool..😔 some hotels I stayed before , you have to purchase the swimming cap and re use again and take home with you..this hotel I have noticed they do not care about environment at all, management should not be in that position or owner should not owe hotels if they not care about the environment..😔 only good thing about this hotel was for me they were pet friendly as I have took my pet with me.. I would have rate it differently if they were care about environment.. hopefully people will consider about this before they make booking.. hundreds of people get in to pool with plastic hair wrap and they get in the pool few times per day.. every visit extra rubbish.. I have seen hotels ( spa hotels) provide water but you have to carry your own water bottle..it would be nice to see those rules in the every hotels around the world.. but this hotel just so useless about environment 😔
Stayed 2 nights in Apr 2023

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay pocas opciones en la zona, algo descuidado pero bien ubicado
Stayed 1 night in Aug 2025

8/10 Good

Hazem

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keyifli günler

Girişten çıkışa kadar en ufak bir sıkıntı bile yaşamadık. Odalar, havuzlar, restaurant ve çevre temizliği harikaydı. Akşam canlı müzik ve oryantal danslar ile eğlence güzel vakit geçimemizi sağladı.
Stayed 4 nights in May 2025

10/10 Excellent

john

Stayed 1 night in Apr 2025

10/10 Excellent

Ayse ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ilayda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genel olarak iyiydik herşey dahil konsepti güzeldi. Ara ikramlar, akşam yemeği ve kahvaltı çok güzeldi ve bol çeşitliydi. Memnun kaldık
Stayed 1 night in Dec 2024

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saat 12:00 gibi otele vardık,receptiondaki arkadaşlar çok yardımcı oldular, odamızda küçük bir balkon olsa daha iyi olabilirdi,ıslak mayolarımızı kurutmak için biryer bulamadık. Bunun dışında oda büyüklüğü yeterli. Restorandaki ürünler büyük otel standartlarında. Otelde herhangi bir sorun yaşamadık. Teşekkürler.
Stayed 1 night in Mar 2025

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