4/10 Poor
Daniel
Travelled with partner
12 May 2024
Disliked: Property conditions & facilities
Website pictures and description did not match up. Expecting a “Mineral Springs Spa” vibe. Instead it’s a low budget motel vibe.
Upon entering the lobby, we were greeted with a heavy/harsh cleaning solutions smell. Nothing appealing about the lobby seating area. Front desk, attendance were amicable. Elevator was dingy and had old/gross feel. Pool Courtyard is unattractive. No umbrellas out. Lounge chairs looked as though we might fall thru at any minute. Lots of painted concrete, couple palm tree trunks, dirt patches, and low grade fake grass. Ok on cleanliness, just stark and unattractive. Pool water was dirty with palm tree pieces on bottom. Indoor Jacuzzi felt like a low class public pool because the chlorine fumes were SOOO STRONG. No“mineral spa” vibe.
Room did not match the pictures shown. Reasonably clean, just many signs of cheap, run down and low class. Bedsheets were tucked, but looked like a kid made it. Desk table was old, beat up, with wood stain was wearing off. No closet, only shelf and metal pipes for clothes. One window = next to bed by swamp cooler. Window/door look onto sidewalk/deck, so people walk 3’ from your space/window/bed. Shower tile job was updated. Explains why they highlighted in photos, but neglected to show full bathroom. While off heavy jacuzzie chlorine, found broken soap and shampoo dispensers. And the door in our room did not seal. Could see light and air gap all the way around (1/2” gap under = easiy bug / rodent entry). We left.
Daniel
Stayed 2 nights in May 2024