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Reviews of Hampton Inn & Suites Palm Coast

2.5 out of 5
Hampton Inn & Suites Palm Coast
150 Flagler Plaza Dr, Palm Coast, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 999 reviews" "
Rating 8 - Good. 307 out of 999 reviews" "
Rating 6 - Okay. 78 out of 999 reviews" "
Rating 4 - Poor. 40 out of 999 reviews" "
Rating 2 - Terrible. 18 out of 999 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in May 2024

8/10 Good

rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 3 nights in May 2024

4/10 Poor

J

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights no kaid service. Asked for it after 2nd night never got it.
Stayed 3 nights in May 2024
Response from Lisa Robinson on 20 May 2024
Thank you for your stay JWe apologize for the inconvenience the storm caused affecting the Wi-Fi. Housekeeping is set every other day. If you would like to give me more information, I can look into that for you as well.

10/10 Excellent

DeRoy Stephen, Marietta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast 24 hour coffee and snack shack
Stayed 2 nights in May 2024
Response from Lisa Robinson on 20 May 2024
Thank you so much!See you again soon!

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and staff made check in smooth without issue
Stayed 1 night in May 2024
Response from Lisa Robinson on 20 May 2024
Thank you so much!See you again soon!

10/10 Excellent

Arleen

Travelled with family
Stayed there before for a night or two, if longer pool not great, location facing parking.
Stayed 1 night in May 2024
Response from Lisa Robinson on 10 May 2024
Thank you so much

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a local place to stay after visiting family in the area. Even checking in after 10pm, we were greeted by Pete, who was super friendly and made the process quick and easy. Hotel is in good condition and we found it to be well maintained. Definitely a good pick!
Stayed 1 night in May 2024
Response from Lisa Robinson on 10 May 2024
Thank you so much

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Apr 2024
Response from Lisa Robinson on 30 Apr 2024
Thank you so much!See you again soon!

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean. Good breakfast
Stayed 1 night in Apr 2024
Response from Lisa Robinson on 29 Apr 2024
Thank you so much

10/10 Excellent

LaTonya CoCo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had a lot of options around, right off the highway and very clean! Parking was easy and the staff was amazing and Friendly!
Stayed 1 night in Mar 2024
Response from Lisa Robinson on 23 Apr 2024
Thank you so much! See you again soon!

10/10 Excellent

Nancy, Van Meter

Liked: Cleanliness
We enjoyed starting here,
Stayed 4 nights in Apr 2024
Response from Lisa Robinson on 23 Apr 2024
Thank you so much!see you again soon!

10/10 Excellent

Susan

Travelled with partner
Liked: Staff & service, property conditions & facilities
The staff was great. Our room was comfortable and lots of choices for breakfast. The one thing I would recommend is a sign on the road leading into the area. There is a Best Western) further back but as you approach there is no sign for the Hampton Inn just the Best Western It is confusing.
Stayed 3 nights in Apr 2024
Response from Lisa Robinson on 9 Apr 2024
Thank you so much! See you again soon!

10/10 Excellent

Rochelle, Havre de Grace

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
Check in was superb! Friendly staff and very efficient. They greeted our pets and treated them so well
Stayed 1 night in Apr 2024
Response from Lisa Robinson on 9 Apr 2024
Thank you so much for your stay and survey! See you again Soon!

10/10 Excellent

Lois

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was outstanding
Stayed 2 nights in Mar 2024
Response from Lisa Robinson on 8 Apr 2024
Thank you for your stay and survey

10/10 Excellent

Katina, Chapin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were friendly and helpful. Good coffee. Unfortunately our room was sub-par. Smelled of mold/mildew and was very humid in the room. Bath mat was soaked when I went to use it, not sure if it was previously used or just that wet and humid in the room.
Stayed 1 night in Mar 2024
Response from Lisa Robinson on 8 Apr 2024
Thank you for your stay and survey, thanks for letting us know

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lisa Robinson on 8 Apr 2024
Thank you for your stay and survey

10/10 Excellent

Shane

Stayed 2 nights in Mar 2024
Response from Lisa Robinson on 16 Apr 2024
Thank you so much

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Lisa Robinson on 26 Mar 2024
Thank you so much

8/10 Good

Praveen kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and polite
Stayed 2 nights in Mar 2024
Response from Lisa Robinson on 26 Mar 2024
Thank you so much

10/10 Excellent

Kathleen, Port Byron

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late. The front desk staff was very friendly. The room is large and clean.
Stayed 1 night in Mar 2024
Response from Lisa Robinson on 7 Mar 2024
Thank you so much!

10/10 Excellent

Beverly, Gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lisa Robinson on 7 Mar 2024
Thank you so much

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location staff is freindly. Breakfast is basic waffle fruit cereal muffins scrambled eggs.Nothing special but good for 1 night stay
Stayed 1 night in Feb 2024
Response from Lisa Robinson on 26 Mar 2024
Thank you so much

10/10 Excellent

KatyChristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with my stay. Everyone and everything was great! The breakfast was delicious and on point! Will stay again! I recommended this place to all. The beach was just 3miles down the road and was beautiful.
Stayed 1 night in Feb 2024
Response from Lisa Robinson on 7 Mar 2024
Thank you so much

8/10 Good

Charles

Stayed 1 night in Feb 2024
Response from Lisa Robinson on 7 Mar 2024
Thank you so much

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the List for a future Stay
Not only was the room lovely and comfortable but also the staff was friendly and helpful. The desk clerks gave us a great dinner suggestion at the Flagler Fish Company. E will definitely stay again as we pass through.
Stayed 1 night in Feb 2024
Response from Lisa Robinson on 7 Mar 2024
Thank you so much!

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palm Coast / Daytona 4 night stay
Not as good as previous years stay. Unless you got your coffee within the first 20 minutes of them refreshing the urn, it was lukewarm at best. Same for the hot water for tea or hot chocolate. Typical hotel breakfast, for some reason just not as good. Hotel staff very friendly. Changed out towels and emptied garbage cans daily. Over all good 4 night stay. May try a different hotel for our yearly visit.
Stayed 4 nights in Feb 2024
Response from Lisa Robinson on 12 Feb 2024
Thank you so much for your stay and survey. We appreciate your business and we will check the coffee urns to see what we can do to fix this. Your voice has been heard. See you again soon!

10/10 Excellent

Bridgette

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient to the highway
Stayed 2 nights in Feb 2024
Response from Lisa Robinson on 12 Feb 2024
Thank you so much!

10/10 Excellent

Iris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Lisa Robinson on 12 Feb 2024
Thank you so much!See you again soon!

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Lisa Robinson on 12 Feb 2024
Thank you so much! See you again soon!

4/10 Poor

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lisa Robinson on 29 Jan 2024
Thank you for your stay and survey

10/10 Excellent

Charles

Travelled with group
The accommodations were very nice & clean. Breakfast food was good but the juices tasted like they were watered down.
Stayed 1 night in Jan 2024
Response from Lisa Robinson on 29 Jan 2024
Thank you so much

10/10 Excellent

Mary and Bob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hampton
Great service and rooms. Excellent stay.
Stayed 1 night in Jan 2024
Response from Lisa Robinson on 29 Jan 2024
Thank you so much

10/10 Excellent

John

Stayed 2 nights in Jan 2024
Response from Lisa Robinson on 12 Feb 2024
Thank you so much!See you again soon!

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Lisa Robinson on 29 Jan 2024
Thank you so much!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Lisa Robinson on 29 Jan 2024
Thanks you so Much

10/10 Excellent

daylen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023
Response from Lisa Robinson on 29 Jan 2024
Thank you for your stay!

6/10 Okay

Sharon

Liked: Cleanliness, staff & service
Disappointed!
We have stayed at this hotel many times but it is really getting run down! The phone didn’t work in the room and there was black spots on the ceiling above the window! The breakfast both days were great! Smells like dirty vacuum cleaner!
Stayed 2 nights in Jan 2024
Response from Lisa Robinson on 29 Jan 2024
Sorry Sharon, I hope we do better next time, please call us and let us know you're coming, so we can make up for this stay, and make it right for you!

8/10 Good

Verena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get there. The breakfast was to simple. Staff was friendly.
Stayed 1 night in Jan 2024
Response from Lisa Robinson on 29 Jan 2024
Thank you so mcuh

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lisa Robinson on 29 Jan 2024
Thank you so much

8/10 Good

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property. Plenty of staff to keep the breakfast well stocked, even though it appeared to be fully occupied.
Stayed 1 night in Dec 2023
Response from Lisa Robinson on 29 Jan 2024
Thank you so much

10/10 Excellent

John

Stayed 1 night in Dec 2023
Response from Lisa Robinson on 29 Jan 2024
Thank you so much

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Lisa Robinson on 29 Jan 2024
Thank you so much

8/10 Good

Chonta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lisa Robinson on 29 Jan 2024
Thank you so much

10/10 Excellent

Chonta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lisa Robinson on 29 Jan 2024
Thank you so Much!

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michelle at the front desk was very professional and provided exceptional customer service.
Stayed 2 nights in Dec 2023
Response from Lisa Robinson on 29 Jan 2024
Thank you so much!

10/10 Excellent

Charles

Stayed 1 night in Dec 2023
Response from Lisa Robinson on 29 Jan 2024
Thank you so much

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lisa Robinson on 29 Jan 2024
Thank you so mcuh

10/10 Excellent

ANDREA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with hot breakfast
Nice hotel with a hot breakfast
Stayed 1 night in Dec 2023
Response from Lisa Robinson on 29 Jan 2024
Thank you so much

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lisa Robinson on 29 Jan 2024
Thank you so much

8/10 Good

Jack

Need microwave in rooms
Stayed 1 night in Dec 2023
Response from Lisa Robinson on 29 Jan 2024
Thank you so Much