8/10 Good
Alla
Travelled with family
10 Aug 2024
Liked: Cleanliness, staff & service, amenities
We enjoyed our cottage and the facilities. There was plenty to do and eat. There were issues with cleanliness because we had small ants all around the kitchen counters possibly due to the toaster having food in it. One of the bathrooms didn’t have hot water handle working and a few door handles were very loose. However , the resort sent someone over very quickly and they fixed these. We also had the smoke alarm go off at night because the we were drying clothes and the lint looked like it wasn’t removed for a very long time so this caused an unsafe situation. Once I realized why we had a smog and smoke, I removed the lint when the dryer cooled so the other visitor don’t have the same situation. Definitely recommend better cleaning. We loved the spa, however, the pools there need to be cleaned because the fee is pretty high for any treatment and use of facilities so it should be in better shape.
Alla
Stayed 3 nights in Aug 2024