Get an overview of this hotelFamily-friendly hotel with 2 outdoor pools and restaurant


Located in Palenque, this family-friendly hotel is 0.3 mi (0.6 km) from Aluxes Eco Park, and within 6 mi (10 km) of Misol-Ha Waterfalls and Pre-Hispanic City and National Park of Palenque.

Hotel Features

2 outdoor pools, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a business center, and a children's pool.

Room Amenities

All 92 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Other amenities available to guests include rainfall showerheads, ceiling fans, and hair dryers.

Hotel Amenities

Hotel Amenities

Hotel Villa Mercedes Palenque features 2 outdoor swimming pools and a children's pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. High-speed wireless Internet access is complimentary.

A business center is on site at this 3-star property. This family-friendly hotel also offers gift shops/newsstands, a garden, and laundry facilities. Onsite self parking is complimentary.

  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 92 
  • Number of floors - 1 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Gift shops or newsstand 
  • Pool umbrellas 
  • Free WiFi 
  • Number of outdoor pools - 2 
  • Laundry facilities 
  • Garden 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Children's pool 
  • Television in lobby 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Air conditioning 
  • Ceiling fan 
  • Phone 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Rainfall showerhead 
  • In-room childcare (surcharge) 
  • Iron/ironing board (on request) 
  • In-room safe 
  • Flat-panel TV 
  • Free WiFi 
  • Dial-up Internet access (surcharge) 
  • Cable TV service 
  • Room service (limited hours) 

Where to Eat

Breakfast is available for a surcharge between 7 AM and noon.

La Foresta - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

We should mention

A resort fee is included in the total price displayed.

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