Apartments in Palau-de-Cerdagne

"Breakfast was excellent, with many options. The room was big, but had an odd layout. There was a sofa in the entry room and a wardrobe. Buy in the bedroom, not a single chair...only 2 small night stands. The bed and pillows were comfortable. Another oddity is spa use. It's available by reservation for 30 minutes and you need to pick up the key at the front desk. I went down at my time and she told me the guy had not returned the key. So, we went up together and she gave me the key and told me to return in a few minutes when the guy left. So by the time I entered it was 15 minutes into my 30. So, I literally soaked for 12, which gave me time to dry off and return the key to the desk for the next reservation. It's a stupid protocol."

"The hotel is located in a quiet, picturesque location. The reception staff is very friendly. However, the hotel itself is far from new. The carpet, furniture, and everything in the hotel are quite worn. My biggest complaint was the room cleaning policy, which requires you to vacuum and mop the floors, dust everywhere, and clean the kitchen and bathroom upon check-out, otherwise you risk losing part of your deposit. I would prefer the cleaning fee to be included in the room price by default."

"The hotel and location was excellent, my only concern was the price of the breakfast was expensive in comparison to what you can get a 5-10 walk to the square. The cost to use the spa i thought was also excessive 15 euro an hour per person and each time i checked it was empty."

"Room was clean and comfortable, breakfast was delicious and fresh. I wish there was more amenities on site - gym, sauna, game room? Overall - great location and friendly staff. I would stay here again!"

"This place is beautiful and we were completely pampered the entire time. The pools are only for guests ages 13 and older, so our 8 year old could not swim, but otherwise it was an amazing experience. The staff went above and beyond for us, and were very welcoming. Highly recommend!"

"Small room with old carpet"

"Slope access was excellent ski in ski out. Receptionist was Brill and sorted out an issue upon arrival with great skill. It's quite a steep walk up and down to shops and bars so be prepared for that."

"We were surprised that the sheets and pillows were provided separately and we had to put them on ourselves. The pillows were low quality and flat. The location is convenient though not walkable to a lift. The pool closes at 19:00 so don’t expect to go after dinner. "

"Rooms are clean, spacious enough and the cleaners do a fab job. Not too far from ski-area lifts too. However, it’s all a little tired and our ‘triple room’ was a double with a squeezed in extra bed that didn’t align to the wall and lights. There was one wardrobe and a lack of hooks to hang up anything in the room other than in the small bathroom. Definitely need more hooks on walls. When we stayed there, end of January, was lots of teens/younger crew, which almost made it feel a bit youth hostel like. Breakfast was ok but a few times they had run out of items and drinks machines weren’t working. WiFi patchy too. A basic and ok-ish 2* hotel I’d say! "