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"I thought it was super wonderful, the food was exquisite, the only thing that needs to be improved is the staff, they need to be kinder"

"Todo limpio buen trato personal amable muy confortable el bufet muy bueno toda variedad y buena higiene en fin la pasamos espectacular"

"The location was great! The room was nice with a coffeemaker and refrigerator, but the bathroom area could use an upgrade. Breakfast was mediocre and the restaurant service was slow and food okay. The dinner we had on our first night was very good; however, we had a problem getting 20% off that meal, which Expedia said we could have. The best thing was one of the young men at the concierge desk (can’t remember his name) but he was a delight!"

"I stayed in one of the refurbished rooms. It was nice and clean for the most part. The staff replenished toiletries on a daily basis. "

"The room was rather small and Hotel is centrally located. I will say that the highlight was the friendly staff. Just so you know come out of the rooms and bathrooms are pretty tiny, the balconies are pretty small as well so it’s a good spot if you’re looking to not stay super long or you are traveling solo"

"I couldn't get a response regarding an airport shuttle so contacted hotels.com who also failed. It was going to cost $30. My Uber cost less than $20. Clean room, but very uninviting and worn. AC was not on when I entered. It finally got too cold, but there was no way to adjust it. No coffee or water. Very nice shower, but towel rack was across the room. Only a tiny soap dish so nowhere to place your shower items. Toilet only flushed if you held the handle for a while. Hot water faucet in bathroom was broken, so tepid water only. All I needed was a place to sleep and shower between flights, so it worked for me, but it wasn't worth the money in my opinion."

"The room was very clean Amenities, water, and linen were replenished when need. Always clean towels. Housekeeping was very nice. The staff were friendly, but I think because we spoke no Spanish and they spoke little English, we did not have many conversations. The guy who checked us in was very helpful. He told us of the good spots to shop and explore. Breakfast was the best part of the day. The food was so good. We ate at the restaurant almost every night. The food was chef kissed. We did not use the laundry service. The night shift bartender or supervisor was the nicest gentleman, who made us feel very welcome. The wait staff were great. We would be back later this year or same time next year. Feel comfortable in your decision to book this hotel. Love from Shondell🇧🇧"

"Staff was surprisingly helpful and friendly, very uncharacteristic of Panamanian service staff who in my experience are not very serviceable."

"Stayed only one night. Overall hotel is good. It was clean. Location is great. Very good breakfast."