"The breakfast included with the stay was outstanding, offering a wide variety of food and drink options .. it was easily the highlight of our stay. However, the room size was quite disappointing, especially when traveling with kids, as it felt very cramped. Additionally, the elevator wait times were frustrating, sometimes taking 5–10 minutes for guests staying on higher floors."
"Check-in way too long. Driver License for each person required? Everyone had to leave car lock it long delay. Instructions for parking very poor, given wrong side street. Long lines at check in lots of frustration people. "
Best Western The Plaza Hotel Honolulu Airport - Free Breakfast
10/10 Excellent
"Room was clean, and everything worked great. TV size was large, shower temperature control was very good, and they cleaned it as requested. Pool was cleaned and water temperature was comfortable, noticed couple edges damaged, and “do not jump into pool” policy not enforced! Continental breakfast was very good, with plenty of choices including large size waffle machines available. Really disappointed with parking fee(EXCESSIVE) which forces customers to use since there us no other safe options in that area (homeless and alcoholic beverages nearby)"