Top Hotels Near Pacific Commons in Fremont from NZ$137

"The check-in process was horrible. I had made reservations and paid in advance. The staff spent over 15 mins trying to locate a room. I had forgotten to ask for a disabled access room when the reservation was made. I asked for a ground floor or a room near the elevator. One of the clerks said that she remembered me from previous stays. I was advised that they located a room and gave me keys to Room 205. I went to the room, used the key to open the door, and saw there was luggage in the room, the bed messed up, and a cell phone on the bed with a charging cord attached. I went back to the front desk and informed the staff that the room was occupied. The male clerk asked if the room was not made up? I replied that it was occupied. Her stated that it should not be. He and the female clerk began checking a printout sheet and the computer and asked me to have a seat. After 10 mins, they said they found a room and it was Room 325. The male clerk escorted me to the room, which was far from the elevator. I asked if I could change rooms the next day and was assured that I could. The following day, Friday, 24 April, I asked to be moved to another room that was disabled accessible or nearer the elevator. He asked if I was extending my stay. I replied that I had reservations through Sunday. He said, "No, we are all booked up." Later that evening, I found the motel was not full and observed someone check in that did not have a reservation. On top of that, the bathroom was not clean."

"Frustrated that there were at least 4 people in the room next to me the 2nd night. They had 2 dogs, which they left alone for at least a 30 minutes. Against the rules, by the way. They barked non stop for the entire time. I guess they could hear me when I returned to my room. I was in a room with connecting door to each other. Just enough space at the bottom and I’m sure they could smell me as well as hear me. Walls are a bit thin. Then someone came into the room. A couple of people as they coughed and talked loudly. All the time these people would go in and out of the room and let the door SLAM shut. It was LOUD. It is now 11:40 pm. 3rd time of the slam I yelled as loud as I could. RIDICULOUS! Some people are so RUDE and don’t care about others around them. Not sure why hotel would put them right next to me. Surely, they were many other rooms. So frustrating! I will be touching base with the Manager about my experience. Not sure I’d stay there again. Too bad as it is quite a convenient location!"

"Breakfast was nice,checked in was smooth and staff were nice . However on my 5 nights stays they only came to clean the romm once and only after i requested. Overall nice hotel in a good location. "

"All good."

"Clean"

"There was a 20 dollar fee for parking, which in this area was ridiculous!! Then, we were not told there was a fee for breakfast and for 2 of us, AFTER EATING, we got a 60 DOLLAR BILL!!! FOR BREAKFAST!! The room was clean, that was the only plus. "

"breakfast was best part for us"

"the staff was so rude. "

"The room was very spacious, more than expected! I have little complaints other than we had found a hair in our towels at one point and the TV had a fairly consistent delay/glitch. Other than that, it was a great room and I would definitely stay there again."