"Me gustaron las instalaciones, el personal muy amable, tuve problemas con mi reservación ya que se había marcado otra habitación que yo no había solicitado al momento de realizar la reservación y el joven Richard me solucionó muy bien y eficazmente.! Mi estadía muy bien "
"The staff is consistent and considerate, We dont speak spanish but we always work it out, Maintenence does a great job pools and landscaping are beautifully cared for.
front desk staff and kichen and servers, always have a smile and kindness. I was here in February and came back to Kaana surf for a week, because they do an amazing job!"
"Staff was very friendly and helpful; had trouble with expedia getting the specific accommodations we wanted but hotel staff changed to better situation once we arrived; comfortable atmosphere; nice pool and patio area; Guatemalan dishes in restaurant were great, other food less so. Very close to the various amusement parks. Overall very pleased and would recommend"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"The staff here were very kind. I loved the food options in the morning, gave me a chance to try Guatemalan dishes as well as other regular favorites. The air conditioning broke during our stay but they were quick and efficient in fixing it by the time we came back to the room. The only issue with the rooms for me is they have very large windows that have very little shading to them so someone could pass by your room and see everything happening inside. There were blinds to cover the window but I was scared of someone being able to peek through. Otherwise, no other issues."
"If you are looking for a great hotel in Antigua this is the best option at a great price. Great breakfast buffet (paid), clean modern rooms and transportation available to the airport or lake atitlan at competitive prices 100% would recommend. "
"This property is amazing. There are some spectacular views of the volcano’s surrounding the area. Lots of dining and landmarks in walking distance. Restaurant and bar inside the property are great places and convenient."
"We had a wonderful experience. We know a lot Antigua hotels, and can say due to our various experiencies that Los Pasos is outstanding in many ways. Since we booked the proporty, they solved a mistake (my mistake) in a friendly and fast manner. The staff is very friendly and well trained. The food is delicious and original. They have a lot of original choices for breakfast. Looking forward for another stay."
"This was the most magical place we've ever stayed. It's breathtaking, the staff is so incredibly nice and helpful. One of the best trips we've ever been on. "
