Skip to main content

Serra Palace Hotel

3.5 star property
Experience city living made easy. Enjoy breakfast buffets and savor regional flavors.

Choose dates to view prices

In the heart of the city, Serra Palace Hotel offers a tranquil retreat with a garden and Regional cuisine at its on-site restaurant. Guests can unwind with free in-room WiFi, enjoy barbecue grills, explore meeting rooms or simply relax at the bar after taking advantage of dry cleaning services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
The current price is NZ$141
includes taxes & fees
14 Mar - 15 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Minibar, in-room safe, desk, blackout curtains

Single Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LED TV
Separate bedroom
Blackout curtains
Private bathroom
Minibar
Cable channels
Desk
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Double or Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Minibar
Cable channels
Desk
In-room safe
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Minibar
Cable channels
Desk
In-room safe
  • 19 sq m
  • Sleeps 3
  • 3 Single Beds OR 2 Single Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Ouro Branco, Serra Palace Hotel is in the city centre. Museu Das Reducoes and Museu das Reducoes are cultural highlights, and some of the area's landmarks include Mother Of Our Lady Of Conception and Our Lady of Joy Church. Museum of Mineralogy and Astronomical Observatory are also worth visiting. Visit our Ouro Branco travel guide
Map
Rua Jose Pereira Sobrinho, 350, Ouro Branco, MG, 36420-000

What's nearby

  • #likealocal From afar you can see the imposing Nossa Senhora do Carmo Church, one of the main tourist attractions located in the central part of the city. Ouro Preto is a historic city full of cultural attractions. There you can find winding streets, centenary churches, old houses and many places that are part of the time of the discovery of Brazil. If you are passionate about history there is it possible to hire a guide and know details of each place visited and besides beautiful photos you will get out of there with amazing content!
    Nossa Senhora do Carmo Church
    35 min drive - 36.2 km
  • Itatiaia State Natural Monument
    13 min drive - 13.8 km
  • Federal University of Ouro Preto
    33 min drive - 34.7 km
  • Nossa Senhora do Pilar Church
    34 min drive - 35.8 km
  • Tiradentes Square
    35 min drive - 36.2 km

Getting around

  • Belo Horizonte (CNF-Tancredo Neves Intl.)
    133 min drive

Restaurants

  • Restaurante Trem Mineiro
    17 min walk
  • CREPE & CIA
    15 min walk
  • Caminho Do Ouro
    11 min walk
  • Malibu Grill
    4 min walk
  • Lanchonete Du Dyelo
    19 min walk

About this property

Serra Palace Hotel

Hotel in the city centre
Take advantage of a free breakfast buffet, a garden and dry cleaning/laundry services at Serra Palace Hotel. The on-site Regional cuisine restaurant, Serra Palace, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a conference centre.
You'll also enjoy the following perks during your stay:
  • Barbecues, a TV in reception and a lift
  • 1 meeting room, a computer station and a 24-hour front desk
  • Multilingual staff
Room features
All 80 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 24-inch LED TVs with cable channels
  • Daily housekeeping, desks and phones

Similar properties

Restaurant
Mirante Flat
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
9.2 out of 10, Wonderful, 146 reviews
Mirante Flat
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 9 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Serra Palace

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Conference centre (2,422 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Serra Palace Hotel Ouro Branco
Serra Palace Ouro Branco
Serra Palace
Serra Palace Hotel Hotel
Serra Palace Hotel Ouro Branco
Serra Palace Hotel Hotel Ouro Branco

Frequently asked questions

Is Serra Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Serra Palace Hotel?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Serra Palace Hotel on 14 Mar 2026 start from NZ$141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Serra Palace Hotel?

Check-in start time: 2:00 PM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at Serra Palace Hotel?

Checkout is at noon.

Where is Serra Palace Hotel located?

Located in the heart of Ouro Branco, this hotel is 7.7 mi (12.3 km) from Itatiaia State Natural Monument and within 16 miles (25 km) of Mother Of Our Lady Of Conception and Sanctuary of Bom Jesus do Congonhas. Imagem e Memoria Museum and Museu Romaria are also within 16 miles (25 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Serra Palace Hotel Reviews

8.4

Very good

9.0

Cleanliness

8.8

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 50 out of 105 reviews
Rating 8 - Good. 37 out of 105 reviews
Rating 6 - Okay. 9 out of 105 reviews
Rating 4 - Poor. 7 out of 105 reviews
Rating 2 - Terrible. 2 out of 105 reviews

Reviews

6/10 Okay

nilo

Liked: Staff & service
Under renovation.
Stayed 3 nights in Nov 2024

4/10 Poor

MAX R

Liked: Cleanliness
Hotel precisa urgente de gerenciamento, muito ruim atendimento, quartos mal conservados , sem manual de informação de ramais etc, frigobar não funcionava, tv horrível, restaurante atendimento demorado e falta informação em tudo. O hotel tem boa estrutura porém falta gestão.
Stayed 2 nights in Oct 2025

8/10 Good

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma boa opção em Ouro Branco.

Quarto limpo, banheiro razoável. Ótima equipe de funcionários.
Stayed 2 nights in Sep 2025

10/10 Excellent

Aldo César Andrade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo atendimento.
Stayed 1 night in Dec 2024

10/10 Excellent

Mônica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

experiencia

Gostei de tudo-
Stayed 1 night in Aug 2024

4/10 Poor

Lilian

Liked: Cleanliness, staff & service
Disliked: Room comfort

Fraco

Toalhas horriveis. Banheiro sem circulação de ar. Café da manhã muito fraco. Localização tb nao eh das melhores. O atendimento eh ok. O quarto eh limpo e espaçoso. Nao tem ar condicionado.
Stayed 2 nights in May 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Várias Moscas e Mosquitos nos alimentos

A estrutura física do hotel em sí é boa mas não vale a pena se hospedar aqui: PÉSSIMA EXPERIÊNCIA. O café da manhã é um verdadeiro cenário de horror: O café é servido em uma "mesa" aberta e, por isso, dezenas de mosquitos e moscas ficam sobre os alimentos. Praticamente todos os alimentos continham moscas. Falta de higiene total. Fotografei e filmei os mosquitos/moscas nos alimentos e passei o caso à recepção e à gerência do hotel que, como medida, apenas colocaram um ventilador no dia seguinte no local para "espantar" os mosquitos e que, obviamente, não resolveu o problema, uma vez que no dia seguinte haviam moscas/mosquitos nos alimentos. Essa situação é inadmissível pois além de não ser higiênico, contribui para a transmissão de doenças. Como se não bastasse o cenário de horror com as moscas/mosquitos no café da manhã, uma aranha desceu do lustre do teto do quarto e caiu sobre a cama e tive que matá-la. Além disso constatei os seguintes pontos negativos: 1- Ausência de secador de cabelo no banheiro. 2 - Chuveiro com pouca pressão hídrica. 3 - As cortinas (cortina e black out) são pequenas para o tamanho da janela e, ao amanhecer, o quarto fica bem claro impossibilitando dormir satisfatoriamente. 4 - No quarto havia apenas um lençol e uma manta branca bem fina para cobrir (não havia edredom/cobertor disponível no quarto) e por isso senti frio durante a noite. 5 - A piscina é pequena e fica em frente a área do café da manhã comprometendo a privacidade do hóspede.
Stayed 4 nights in Dec 2023

8/10 Good

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel tem uma boa estrutura e quartos espaçosos. Pontos positivos: Quarto espaçoso, estacionamento grande e bons preços de lavanderia. Pontos negativos: Chuveiro ruim (sai pouca água e muito espalhada), piscina que fica quase dentro do restaurante e café da manhã que apesar de muita variedade, não parece ser renovado todos os dias.
Stayed 6 nights in Jan 2024

4/10 Poor

Gerson

Avaliacao

Portaria : funcionario mal arrumado com roupa suja atendendo no balcao. Foi comunicado que telefone do quartobestava estragado mas nada foi feito nos outros dias de estadia Comida mal feita, carne dura , nao era picanha mas foi vendida como tal. Vaso sanitario com descarga vazando.ovo do cafe da manha pessimo...
Stayed 4 nights in Oct 2023

8/10 Good

wilson gomoes viera

Disliked: Room comfort

Lazer

Foi boa !!!
Stayed 3 nights in Oct 2023

4/10 Poor

Gedison

Disliked: Cleanliness

Decepção

Absurdo, barata no quarto, pedimos para limpar o quarto apos matarmos a barata, e somente dois dias depois que foram tirar a barata, cortinas curtam não vedam a janelas, fica um clarão no quarto, não tinha manteiga no café da manhã hotel bom, mas a limpesa foi decepcionante.
Stayed 3 nights in Mar 2023

6/10 Okay

ANTONIO ADEL DOS

Liked: Cleanliness, staff & service
É um bom Hotel em geral, tem um bom café da manhã e amplo local de estacionamento, mas falta isolamento acústico entre quartos, o que pode incomodar. Também, a TV só tem um canal funcionando. A piscina fica muito exposta, sem qualquer privacidade.
Stayed 2 nights in Jan 2023

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo.
Stayed 1 night in Aug 2022

2/10 Terrible

LUIZ FERNANDO

Liked: Cleanliness
Disliked: Staff & service
Café da manha com fila demorando demais (organização do hotel), Salgados velhos, café ruim, demora na reposição dos alimentos, área da piscina pequena se o hotel tiver cheio não tem a mínima condição, área da piscina não tem nem 1 guarda sol, preços de bebidas caro e não pode consumir bebida de fora ( Pratica de venda Casada) , resumindo PESSSIMO! Procurem o outro Hotel da Região vale a pena!
Stayed 1 night in Dec 2021

8/10 Good

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local bom, limpo e confortável. Café da manhã diversificado, mas deixou pouco a desejar.
Stayed 1 night in Dec 2021

10/10 Excellent

Wladstoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Excelentes acomodações e um café da manhã com muitas variedades
Stayed 1 night in Dec 2021

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem de Negócios

Hotel limpo e bem conservado Restaurante com otimos pratos a la carte para o jantar
Stayed 2 nights in Dec 2021

6/10 Okay

EDMAR

Liked: Cleanliness, staff & service, property conditions & facilities

Ótimo custo benefício

A opção de Restaurante no Hotel foi excelente, (pratos a lá carte muito saboroso e preço acessível), boa localização, café da manhã muito bom. O isolamento acústico foi péssimo, pelo menos no quarto 224 onde ficamos, para compensar tinha uma vista da Serra do Ouro Branco.
Stayed 2 nights in Nov 2021

10/10 Excellent

Rangel jhonata do nascime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima localização,quartos mt bom Cafe da manha farto Atendimento mt bom Piscina pequena mas ideal para familias Tudo otimo
Stayed 1 night in Sep 2021

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Obrigada pela experiência

Muito atenciosos, cheguei antes do horário do check in e eles ja disponibilizaram o quarto. Todos muito educados e solicitos. Hotel tem uma vista maravilhosa.
Stayed 1 night in Sep 2021

8/10 Good

Paulo

Liked: Cleanliness, property conditions & facilities, room comfort

Bom

No geral foi muito bom, mas após chegar em casa recebi à mensagem que deveria pagar algo que foi cobrado errado, algo que deveria ser conferido antes, isso me incomodou um pouco mas fiz o pix,
Stayed 1 night in Aug 2021

8/10 Good

Ivo

Liked: Cleanliness, staff & service

BOM

Hotel bem localizado, paisagem linda, excelente café da manhã, muita cordialidade, mas o quarto muito pequeno, inadequado para 3 hóspedes.
Stayed 1 night in Aug 2021

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vista linda

O hotel tem uma vista linda,os funcionários são super simpáticos, o hotel é muito limpo,café da manhã delicioso,cama confortável, quarto amplo,super recomendo.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo muito limpo e organizado. Atendimento da recepção prático, rápido e objetivo. Recomendo.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funcionários atenciosos. Tudo sempre limpinho. Quarto bom e a cama era ótima. Só o chuveiro do quarto que fiquei que era muito antigo e não estava tão bom mais. Café da manhã com muitas opções. O "porém" ficou pela parte dos salgadinhos estarem frios. Área de piscina confortável (também faltou uma ducha para as pessoas tomarem antes de entrar na piscina).
Stayed 3 nights in Nov 2019