Otford Hotels, Wollongong

"Great room and downstairs area"

" Clean room "

"Traveling with a service dog, I was denied entry by the receptionist. Would not accept that my dog was entitled to access even though I produced the service dog identification.I explained the motel was liable for a for a $10,000 fine, and had to threaten to call the police. Finally she called the manager, who thankfully sorted things out. Was not a good experience for a suffer of PTSD. When loading the car to depart at 6 am, i was locked out, as was another guest. There is no access to the rooms from outside until 7am. After a wait of approx 45 minutes another guest was leaving and I was able to get back in . I will not be staying at Ibis again."

"Pros: Clean spacious rooms, great location. Cons: Unfriendly staff, and poor soundproofing."

"Great location parking available good sized rooms"

"Location, location, location. Ideal for views, walks, eateries, observing passing parade. For us it was the memories about growing up near the beach. Room was spacious but a little tired but given the salty environment that's understandable Bought the parking and glad I did so, no street parking in area."

"We liked because of the facility for transportation :Buses and trains the room service was intermittent,on the first ocasion lasted 12 days without room service, having to personnaly mention to the cleaning staff, the supply of coffee and sugar some times not apparent. The person renting the property was a personal friend, came from overseas, and the impression she took ,unfortunate it was unpleasant, opposite of my previous comments about Australia"

"Staff very helpful. Found unhygienic rubbish in the room."

"Great hotel one of my favourites "