Book a Osceola Cottage

"Horrible service and nasty hotel"

"We arrived around 10 pm. The front receptionist was clicking on her computer and looking at her phone. She doesn't look up, greet me, or even say I'll be right with you. After a very uncomfortable ,rude few minutes of her basically ignoring me, and I have my od and card out on the counter, she finally looks up to check me in. Property feels and looks dated. Not very clean, there were mold spots in the shower grout, pool are was not cared for, and 1 elevator was out of service. We were in town for a sports tournament and I was shocked after booking this property which was highly rated on Expedia."

"Nice place, good location."

"Staff were polite, parking was fine. Hotel is showing its wear. They are trying to update but not well finished. Hallway carpet was dirty. Poor lighting in the bathroom. Main part of room was clean, but corners and woodwork could use a better cleaning."

"We came out for a family event. Staff was very kind and the room was very clean and nice. The pool was nice my daughter loved it. The hot tub was great for us adults. Would stay again."

"Great!"

"Clean room, great shower, awesome balcony on the river side, friendly staff! We had bloody mary's & omelets for breakfast - which were great! Wonderful girls trip! "

"Very nice hotel. Great to have shuttle service available."

"Always the perfect stay at White Bear Lake Best Western!! The food, pool and hot tub are top notch. The owner checks in with you to make sure you have everything you need fantastic place to vaycay"