Indoor pool, outdoor pool
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Reviews of Quality Inn Lake of the Ozarks

3 out of 5
Quality Inn Lake of the Ozarks
3501 Bagnell Dam Blvd, Lake Ozark, MO

Reviews

7.6

Good

Rating 10 - Excellent. 157 out of 543 reviews" "
Rating 8 - Good. 206 out of 543 reviews" "
Rating 6 - Okay. 110 out of 543 reviews" "
Rating 4 - Poor. 38 out of 543 reviews" "
Rating 2 - Terrible. 32 out of 543 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the pool was open 24-7
Stayed 3 nights in May 2021

2/10 Terrible

Verified traveller

Stayed 2 nights in May 2021

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Staff & service
I just like where it was that it was hanzi central location to all the events I wanted to take part in
Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Mattress was very uncomfortable. Could not sleep. Left during the night
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Front desk Staff was great! Unfortunately, the room we were p!aced in was just sad. Cobwebs on the ceiling, tv didn't work, bathroom could use some Mr Clean Magic Eraser on the shower walls, door frames were rusty, stains on carpet..... overall was not the most kept up facility. I understand things are just getting back into the swing after Covid, but this looked like there was no quality at the Quality Inn.
Stayed 1 night in Apr 2021

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot to crash
Everything was clean and functioning. Check in was easy. Pool was a nice for a quick swim.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Provided nice breakfast under the current conditions.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2021

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay! Rooms very clean and comfortable, even a sweet welcome note from housekeeping!! Staff was so friendly too!!
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arcade games are quarters, the pool was heated but the pool room was 62 degrees. When asked to turn the heat up maintenance was upset and agitated. It took them 30 minutes to come down and then the heat wasn’t even turned on, the A/C was actually on. When maintenance came and turned the heat on, we waited two hours and the room was still at 62 degrees. The heat in our room wouldn’t cycle. Thermostat set to 64 and the heat still blasted out. I do not recommend this hotel.
Stayed 1 night in Dec 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

DENNIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Luis f, Illinois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was wonderful and very helpful. She was kind and attentive. Lenidades is the best!
Stayed 1 night in Dec 2020

8/10 Good

Joy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Demario

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
omforta
Last minute easy in and out
Stayed 1 night in Aug 2020

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, comfortable hotel.
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Kim, Illinois

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quality Inn Lake of the Ozark wa super clean and the employees were very nice!! Also, great location!
Stayed 3 nights in Aug 2020

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2020

6/10 Okay

Steve

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Surrounding area need to be cleaned up trash cans or leaning over just needs some attention
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to Covid some amenities were not available such as breakfast but this was told to us when we checked in. Rooms were nice and it was a great location close to mamy restaurants and entertainment.
Stayed 2 nights in Jul 2020

6/10 Okay

Casey

Liked: Cleanliness, staff & service
Just ok
The outdoor pool was temporarily down and was Excited to use it. But the snack vending machine and ice was all down. And breakfast was janky but other than that it worked out
Stayed 3 nights in Jul 2020

4/10 Poor

JoeyP, New York

Travelled with partner
Disliked: Amenities, property conditions & facilities
We didn't like the ambiance of the place and the towels look really worn out.
Stayed 1 night in Jul 2020

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTIC HOTEL!!!
Absolutely fantastic hotel. The service was great, the room was good, the bed was very comfortable. I loved the location as well...very centralized, nearly everything we did was less than 10 minutes away.
Stayed 5 nights in Jun 2020

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
everything was great easy check in clean comfortable room. good location. Only downside was breakfast not being back yet. stupid corona.
Stayed 1 night in Jun 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crippled by the Covid Hoax
I stay here often--mostly for the indoor pool. Observing the Covid hoax, the pool was shut down. Since opening, the heater has not been turned on. It is quite frigid at entry and is maneable only with movement. It is very clean. It should also open at 6 a.m. so that travelers can swim before work and before children take over the area. Covid hoax procedures have also ruined the breakfast. Room was very clean, great mattress and pillows. A/C worked good. Pity that corporations all belong to the lockstep club that observes the latest political correctness. It is ruining the good will of the customers.
Stayed 3 nights in May 2020
Response from Mark Hernandez on 2 Jun 2020
Thank you for staying with us and taking the time to leave feedback. I apologize that staying at our hotel was underwhelming. At this location we take Covid-19 very seriously which makes guest and staff safety our #1 priority. Some of our amenities have been limited while cleanliness has increased. We feel making that change is necessary to ensure the safety for our visitors. It could not run this faculty in good faith operating any other way. We hope you consider staying with us again. Thank you again for your feedback. Take care and be safe while traveling.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Clean. Just wish the hot tub would have been operational.
Stayed 2 nights in May 2020
Response from Mark Hernandez on 2 Jun 2020
Thank you for taking the time to write a review, We are just as eager to open the hot tube as our guests are. The local health department has advised the hotels to close hot tubs until further notice. Thank you again for staying with us and we hope to see you again soon

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Smells like Mold and there was no fire protection system that worries me when my kids are with me.
Stayed 2 nights in May 2020
Response from Mark Hernandez on 1 Jun 2020
Greetings, we have a fire alarm system through out the building that directly notifies the fire department if a fire occurs. Each room and hall is fitted with a smoke detector that we inspect once a month and the county inspects each year. Each hall has its own fire extinguisher as well as every entrance. I hope this information makes you and your family feel more comfortable when staying at our property. Cheers!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I guess the most unique part was checking into a room that wasn't even the room that we reserved having to clean the trash out of it make the beds ourselves and then go back to the front desk for towels.
Stayed 2 nights in May 2020
Response from Mark Hernandez on 27 May 2020
We are so sorry for the experience you had during your stay here. I assure you this is out of the norm for our hotel and we have no excuse. We hope to see you again in the future

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff not helpful sheets werent clean they overcharged my account and it took 5 days to get the money back.
Stayed 3 nights in May 2020
Response from Mark Hernandez on 27 May 2020
I do apologize for the overcharge on your account and understand how frustrating it can be. It was human error on our part but in the end I'm glad you received your refund. Unfortunately we couldn't control how fast the banks release your funds. In any case, thank you for choosing our hotel and we hope to see you again in the future.....

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone was super friendly! the room in its self is clean and cozy
Stayed 1 night in Mar 2020
Response from Mark Hernandez on 28 Apr 2020
Thank you for such a kind review

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Mark Hernandez on 3 Feb 2020
Thank you for taking the time to write a review

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I BOOKED THIS AS A TEMP BOOKING TO BE PAID WHEN I ACTUALLY GO TO THE HOTEL. I NEVER WENT!!!!! YET MY CARD WAS CHARGED IN FULL. THIS IS COMPLETELY UNACCEPTABLE
Stayed 1 night in Jan 2020
Response from Mark Hernandez, G.M. on 10 Jan 2020
Greetings! I would like to apologize for any confusion that may have happen with your reservation. Your reservations had a 24 hour cancellation policy and we did not receive notification to cancel your reservations. Because we could not sell that room to the general public is why we changed you for your stay. If you did make a attempt to cancel your reservation and would like to touch base with us please give us a call. Thank you for your time.

10/10 Excellent

Verified traveller

Liked: Cleanliness
Conscience to the are easy access very clean and staff was very courteous .
Stayed 1 night in Dec 2019
Response from Mark Hernandez on 1 Jan 2020
Thank you for such a great review. We hope to see you again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet again, another great stay at this location. Hotel and rooms are super clean. Indoor amenities are good but jets were not working on hot tub on this visit. Breakfast is always exceptional with many choices. Will definitely stay again.
Stayed 2 nights in Nov 2019
Response from Mark Hernandez on 2 Dec 2019
Thanks you for your business and hope to see you again soon!

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Nothing spectacular about the property. Served its purpose. Good location.
Stayed 2 nights in Nov 2019
Response from Mark Hernandez on 2 Dec 2019
Thank you so much for staying with us!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Director of Operations on 29 Dec 2019
Thanks for the great review!

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Hotel is conveniently located, very comfortable and for the money, it’s a great value. Some rooms have balconies and there is a washer/dryer in hotel. Also indoor and outdoor pool with spa. Rooms have refrigerators and microwaves, decent breakfast included in price. Front desk personnel very nice and accommodating
Stayed 1 night in Oct 2019
Response from Mark Hernandez on 4 Nov 2019
Thank you so much for your kind review of our hotel

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for the price!
Hotel is clean and comfortable. Typical hotel breakfast but no cream for coffee in the am😞
Stayed 1 night in Oct 2019
Response from Mark Hernandez on 4 Nov 2019
We are sorry about that Michael, we hope to see you again soon