Traditional Room, 2 Double Beds, Non Smoking
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Reviews of Ozark Inn & Suites

2.5 out of 5
Ozark Inn & Suites
6412 Osage Beach Pkwy, Osage Beach, MO

Reviews

4.6
Rating 10 - Excellent. 21 out of 261 reviews" "
Rating 8 - Good. 32 out of 261 reviews" "
Rating 6 - Okay. 45 out of 261 reviews" "
Rating 4 - Poor. 57 out of 261 reviews" "
Rating 2 - Terrible. 106 out of 261 reviews" "

5.0/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

4.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Scott

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property needs some serious attention. Curtains barely close. Light switch in pool house is exposed, extremely dangerous!!
Stayed 1 night in May 2024

2/10 Terrible

Bo

Stayed 2 nights in Apr 2024

2/10 Terrible

randolph

Not clean
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Business Trip
The check in process was a little long, but the man was very professional and very nice. They were under construction. Beds were comfortable, floor were dirty and the towels may have been cleaned but not white. The shower head was very low under 5' 5". Curtains were not attached at the end makeing it difficult to close.
Stayed 1 night in Jan 2024

4/10 Poor

Kathi

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Everyone was nice but the room was not so good. The sheets appeared clean but the bottom sheet had cigarette burn holes that remained. There was also no blanket on the bed sheets & a light cover, in December. The bathroom door wouldn't close. Had to use the patio chair on the outside to use at the desk. The water was nice and warm though. There was supposed to be a continental breakfast but all they had was coffee & no creamer.
Stayed 1 night in Dec 2023

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort
The stay was good. The bed was a little low. There could have been better blankets, it seemed a little light. The shower leaked when you turned it on. Service was great although the advertisement stated a continental breakfast and they don’t do that during off season.
Stayed 1 night in Nov 2023

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Room recently renovated but not perfect.
Stayed 1 night in Nov 2023

2/10 Terrible

Tamra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is awful
Worse hotel I have ever stayed at!! First two rooms they offered were not even cleaned at all, beds not made, dirty towels in the bathroom, trash all over the room….the third room was still dirty but at least had clean towels and bedding so made the best of it as they would not refund!!! Cigarette and marijuana smoke came through the ventilation system off and on all night. Very difficult to get anyone to answer the desk in person or phone, had to go buy our own toilet paper because there was none…..lots of sketchy activity around the hotel….nothing like it was advertised and hugely disappointing
Stayed 1 night in Nov 2023

2/10 Terrible

Justin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Michael

This place is awful. The toilet seat was broken and laying on the floor. Horrible place. Very stretchy place. Never will stay there again.
Stayed 1 night in Oct 2023

8/10 Good

Phillip

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities, room comfort
Awful!
Charged a $50 deposit to guard against smoking in room. Young in charge had to phone someone every time we had a question No breakfast. Couldn't find the coffee, milk rancid and the few pastries there were were old. Did not supply a new toilet roll which we didn't realize until late. No coffee maker, drapes missing rings just hung on rod so hard to close. A/C until was noisy and did not shut off all night. It was the end of their season but they could try to keep up some sort of standard.
Stayed 1 night in Oct 2023

4/10 Poor

Richard D

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023

4/10 Poor

Susan

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Take a pass.
Not so good. The service there was excellent. The man that checked us in and the housekeeping staff was so nice and so helpful! The hotel though. Ugh. Nasty. The room we stayed in had a hole in the wall from the door handle hitting it, I am pretty sure there was a blood stain under the hole. The bathroom door looked to be kicked in and would not shut, could not even force it shut, and under the toilet paper holder, somebody (and no clue as to why) smeared poop on the wall. I don't know if it was stained that way, if somebody missed it in the cleaning, I have no clue but it was there and it was gross! It was late at night for us to check in, I would have not stayed if it were not late. Gut again, the staff was great.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Had to go multiple times to the receptionist to get my card reactivated or reloded and my room was a long ways from there, also there is never any parking, there was mold in the room looks like and no deadbolt
Stayed 4 nights in Sep 2023

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is filthy in the rooms. It's worse in the hallways. They are attempting to update I think. Stay away.
Stayed 2 nights in Sep 2023

2/10 Terrible

Melissa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are tenants living full time in this hotel that is run down.
Stayed 1 night in Sep 2023

2/10 Terrible

John

Travelled with family
Disliked: Staff & service
Stayed 1 night in Sep 2023

4/10 Poor

Debbie

Stayed 1 night in Sep 2023

2/10 Terrible

brent

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Mohamed

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy mattress and dead bugs
Dead bugs in every single corner the stench was untakable and my wife and I literally left after 30 minutes we didn't even bring our stuff inside we stayed long enough for her to get ready for the concert we were going to and then just decided to drive an hour and a half home afterwards and just wasted $116 but I would rather waste the money then stay in this place I'm not joking I'm not exaggerating this is the worst motel or hotel I've ever seen in my life.
Stayed 1 night in Aug 2023

2/10 Terrible

John

Business traveller
Disliked: Staff & service, property conditions & facilities
Waited and hour to get room key and it didn’t work
Stayed 1 night in Aug 2023

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Hayley

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

JERRY

Disliked: Cleanliness, property conditions & facilities, room comfort
Was told there was no smoking in the room, but as soon as you walk in the room it smelled like smoke
Stayed 1 night in Jun 2023

6/10 Okay

Pattie

Liked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Needed a place for one night. Easy off the road and clean
Stayed 1 night in Jun 2023

8/10 Good

Bryce

Liked: Staff & service
Stayed 4 nights in Jun 2023

2/10 Terrible

James

Disliked: Property conditions & facilities
Pictures of room on travelocity do not reflect the actual room.
Stayed 1 night in Jun 2023

8/10 Good

Don

Travelled with group
Liked: Staff & service
A reasonable price for a decent room.
Stayed 1 night in Jun 2023

6/10 Okay

Vic

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Oh Well...
Lobby was inviting and the desk clerk was very friendly. Unfortunately our room wasn't what we expected from the pictures on the web site. The bed was a Murphy bed and only about a foot above the floor. The mini fridge wasn't plugged in and some wallpaper was peeling but overall the room appeared ok. We were rushed to get checked in before attending a wedding so we didn't have time to request a move to a room with a "standard" type of bed. Bottom line, we didn't stay the night and didn't request a refund.
Stayed 1 night in Jun 2023

2/10 Terrible

Donis

Liked: Staff & service
Stayed 1 night in May 2023

8/10 Good

LONNIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice service
The guy that checked me on was very nice . The hotel was average .
Stayed 1 night in May 2023

2/10 Terrible

Alaina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

Doug

Disliked: Cleanliness, staff & service, property conditions & facilities
Ex$&@!@ continues to rep this property after many reviews of promised refunds and no refunds given. If Expedia is okay with this...! They can take part in the flood of reviews I will be leaving and the list of UNSAFE AND HORRID CONDITIONS I FACED AT OZARK INN AND SUITES!. EXPEDIA . Time to make a choice! I doubt the OZARK WILL EXIST FOR LONG AFTER I CONTAcT BUILDING INSPECTORS AND MAKE SURE THE WORLD KNOWS WHAT NASTY, DISGUSTING ROOMS OZARK INN IS.PROVIDING. jump on board Expedia Your name is attached ! You booked the room !!.
Stayed 1 night in May 2023

6/10 Okay

Aaron

Stayed 1 night in May 2023

2/10 Terrible

Melissa

Stayed 1 night in Feb 2023
Response from Josh on 10 Mar 2023
We are sorry that we did not meet your expectation, Please let us know what we can improve on thank you hope you give us a other try.

6/10 Okay

Marcia

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2023
Response from Josh on 4 Feb 2023
Thank you for staying with us!

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2022
Response from Josh on 28 Nov 2022
Thank you, happy holidays hope to see you again!

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine .I needed A place to sleep and shower .Everything was good .
Stayed 1 night in Oct 2022
Response from Josh on 26 Oct 2022
Thank you, Hope to see you again

6/10 Okay

Garfield

Business traveller
Liked: Staff & service, room comfort
Still Love the Ozarks
It was an experience but it seems they are in the process of fixing things
Stayed 1 night in Oct 2022
Response from Josh on 26 Oct 2022
Thank you, sorry for the construction next time your back it should all ready to go!

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Room wasn't up to par
No towels in the bathroom. Holes kicked into the bathroom door. Window covering wouldn't close propely. Trash can was full. It was like someone was using the room, but made the bed.
Stayed 1 night in Sep 2022
Response from Josh on 26 Oct 2022
Thank you for staying with us we have fix these problems already, hope to see you soon again

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Sep 2022

2/10 Terrible

Constance

Disliked: Staff & service, property conditions & facilities
Really dissapointing at 12-2:30am.
After waiting for 2 and a half hours for someone working the check-in counter. The front desk attendant refused to use my state issued Digital ID, which can only be aquired using my physical ID. Have stayed at 4 hotels/airBnB and not one found my ID to be unusable. But apparently if they cant scan it, which it has a scanable barcode, they are incapable of recording the information with their own eyes. My fault for assuming my ID that has worked for three weeks wouldnt work at this hotel. Proceeded to go to hotel down the road with NO problem.
Stayed 1 night in Sep 2022

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The first room I was put in the door would not lock. I was then switched rooms and the new room smelled like it was just painted. Drawers all had dirt and debris in them. The bathroom showerhead and handle for water were both falling off.
Stayed 3 nights in Sep 2022

2/10 Terrible

Cynthia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
NA
Stayed 3 nights in Aug 2022

10/10 Excellent

Adryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with convenient location
It was my first time staying here, I chose this hotel because of the convenient location. All my expectations were met and I had a great experience here. I will be back to stay again when I'm visiting the area.
Stayed 2 nights in Aug 2022

6/10 Okay

Sheila

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much money. Not Koo.
Stayed 1 night in Aug 2022