I liked that the building seemed very clean, i also enjoyed that it wasn't very busy so if was very quite. The associates were pretty nice overall and one did extra by trying to help me with a ride to the kia center. What i didn't like was the fact that i had to PAY for a parking space for my car. I'm sure it was in the fine print somewhere, but Expedia didn't tell me that the price was only if i didn't have a vehicle.