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Hilton Orlando

4.0 star property
Family-friendly hotel connected to the convention centre in Orlando with 5 restaurants
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hilton Orlando

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
42-inch LCD TV with cable channels, TV, pay films
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
View from room

Reviews

8.2 out of 10

Very good

Popular amenities

8.4 out of 10
Guests loved the amenities.
  • Pool
  • Hot tub
  • Spa
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast available
    Breakfast available
The price is NZ$354
includes taxes & fees
18 Oct - 19 Oct
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Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for Room, 2 Queen Beds, Accessible, Pool View

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Premium bedding, down duvets, in-room safe, desk

Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View (Pure Allergy Friendly)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Pool View (Pure Allergy Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds, Roll In Shower

Premium bedding, down duvets, in-room safe, desk

Two Queen Beds, Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Connecting Rooms

Premium bedding, down duvets, in-room safe, desk

Room, Multiple Beds, Connecting Rooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Pool View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Premium bedding, down duvets, in-room safe, desk

Signature Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 124 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom (Connecting Room)

Premium bedding, down duvets, in-room safe, desk

Room, 1 Bedroom (Connecting Room)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 62 sq m
  • Sleeps 6

View all photos for Suite, 2 Bedrooms

42-inch LCD TV with cable channels, TV, pay films

Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 93 sq m
  • Sleeps 8
  • 1 King Bed OR 2 Queen Beds

View all photos for Family Suite, 2 Queen Beds, Accessible

Premium bedding, down duvets, in-room safe, desk

Family Suite, 2 Queen Beds, Accessible

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 93 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room (Parlor, Sofabed Only)

Premium bedding, down duvets, in-room safe, desk

Room (Parlor, Sofabed Only)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
  • 62 sq m
  • Sleeps 8
  • 1 Double Sofa Bed

View all photos for Signature Suite, Accessible (Roll-In Shower)

View from room

Signature Suite, Accessible (Roll-In Shower)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 124 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King

Premium bedding, down duvets, in-room safe, desk

King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Pure Allergy Friendly)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds (Pure Allergy Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Pool View (Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queens

Premium bedding, down duvets, in-room safe, desk

Two Queens

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, Accessible

View from room

Signature Suite, Accessible

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 124 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Two Queens

Premium bedding, down duvets, in-room safe, desk

Accessible Two Queens

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

42-inch LCD TV with cable channels, TV, pay films

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 186 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, down duvets, in-room safe, desk

Family Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 126 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Beds

View all photos for Accessible King

Premium bedding, down duvets, in-room safe, desk

Accessible King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queens Pool View

Premium bedding, down duvets, in-room safe, desk

Two Queens Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Pool View

Premium bedding, down duvets, in-room safe, desk

King Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Family Suite, 1 King Bed with Sofa bed

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Presidential Suite, Accessible (Roll-In Shower)

42-inch LCD TV with cable channels, TV, pay films

Presidential Suite, Accessible (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 186 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is NZ$325
includes taxes & fees
4 Oct - 5 Oct
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About the area

Map
Orlando, FL

What's nearby

  • SeaWorld® Orlando - 17 min walk
  • Aquatica - 18 min walk
  • Pointe Orlando - 20 min walk
  • Discovery Cove - 3 min drive
  • The Wheel at ICON Park™ - 4 min drive

Getting around

  • Sand Lake Road Station - 14 min drive
  • Orlando Station - 15 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 26 min drive

Restaurants

  • ‪Voyager's Smoke House - ‬4 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Smoooth Java Coffee Bar - ‬12 min walk
  • ‪Rocks - ‬16 min walk
  • ‪Lobby Lounge - ‬2 min walk

About this property

Hilton Orlando

Upscale family-friendly hotel near Aquatica
Located close to Pointe Orlando and The Wheel at ICON Park™, Hilton Orlando provides a poolside bar, a corner/local shop and a terrace. Treat yourself to a manicure/pedicure, a body scrub or a body wrap at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Italian cuisine. Enjoy the 24-hour gym, as well as activities, such as basketball and volleyball. In-room WiFi (surcharge), with a speed of 50+ Mbps, is available to all guests, along with shopping on-site and a coffee shop/cafe.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with a lazy river, a waterslide and cabanas
  • Buffet breakfast (surcharge), 2 outdoor tennis courts and valet parking (surcharge)
  • An electric car charging station, express check-out and wedding services
  • ATM/banking services, concierge services and meeting rooms
  • Guest reviews say great things about the pool and helpful staff
Room features
All 1424 rooms boast comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, down duvets and free cots/infant beds
  • Bathrooms with designer toiletries and showers
  • 42-inch HDTVs with premium channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 35 per day)
  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: USD 30 per person
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Bar Tela
  • FastBreak
  • TodoVos
  • Trabucco
  • Tropics Pool Bar & Grill

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 2 spa tubs
  • 24-hour gym
  • Basketball
  • Children's pool
  • Full-service spa
  • Lazy river
  • Piano
  • Playground
  • Shopping
  • Volleyball
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Lazy river
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (249,001 square foot of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 40.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • Pool access

We have included all charges provided to us by the property.

The resort fee includes equipment rental and additional recreational activities and discounts. Guest must present the resort card to receive discounts and access to amenities.

Optional extras

  • Fee for buffet breakfast: from approximately USD 30.00 per person
  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Fee for in-room wired Internet: USD 0.00 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 0.00 per stay (rates may vary)
  • Fee for wired Internet in public areas: USD 0.00 per stay (rates may vary)
  • Self-parking fee: USD 35 per day
  • Valet parking fee: USD 45 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Orlando
Hilton Orlando
Orlando Hilton
Hilton Orlando Hotel Orlando
Hilton Orlando Resort

Frequently asked questions

Does Hilton Orlando have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Hilton Orlando?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at Hilton Orlando on 18 Oct 2024 start from NZ$290.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Orlando pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Orlando?

Self-parking is available for USD 35 per day. Valet parking is available for USD 45 per day.

What time is check-in at Hilton Orlando?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Hilton Orlando?

Checkout is at 11 AM.

Where is Hilton Orlando located?

This family-friendly Orlando hotel is located in the entertainment district, within 1 mi (2 km) of Aquatica and Pointe Orlando. The Wheel at ICON Park™ and Orlando Vineland Premium Outlets are also within 6 mi (10 km).

Hilton Orlando Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 560 out of 1001 reviews" "
Rating 8 - Good. 187 out of 1001 reviews" "
Rating 6 - Okay. 104 out of 1001 reviews" "
Rating 4 - Poor. 88 out of 1001 reviews" "
Rating 2 - Terrible. 62 out of 1001 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Christina

Stayed 2 nights in Aug 2024

4/10 Poor

Amaurys

Travelled with family
Disliked: Cleanliness
pool very crowded, no towels and chair to accommodate
Stayed 1 night in Aug 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me gustó. El hotel. La vista. Y la atención al cliente por parte de Vanesa y jhon en especial.
Stayed 2 nights in Aug 2024

8/10 Good

Cortney

Travelled with partner
Liked: Amenities, property conditions & facilities
First off ill say this is my 2nd time staying at this hotel so i have had great experience on previous occasions but this time i was not so happy, first ill start off by saying the other time i stayed i was not driving so i had no clue about the parking situation, so this time i drove and upon ariiving and getting my hotel key nobody explained how to enter and exit the parking garage ao instead of using my hotel kwy card the prompts on the screen just says 35 dollars to park so im like thats strange let me press the call button i pressed and waited and no one answered and by this time i have about 7 cars behind me so i go ahead and pay for the parking, once i return tp the hotel i tell the desk person what was goung on and she said o you just gotta use your room kwy which would have been helpful when i chrcked in so i asked is there any way my money can be refunded, she told me o no i dont know anything about that so the next morning i ask to speak to a manger and they claim they would take care of it which im not sure they did because i will get into that in a second, after all that happened i noticed upon getting on a off the elevator the entire trip that every black or african american person that came into that hotel where all put on the 10th floor including me and my wife now that wouldnt have been a big problem until i decided to just stop on afee other floors to check things out and not really sure if it was a lack of cleaning or what but the hallway rugs looks as if
Stayed 2 nights in Aug 2024

10/10 Excellent

Stacy

Travelled with family
The rooms were clean, staff were very accommodating, the food is great and the amenities were a plus. It felt like staying in a resort.
Stayed 1 night in Aug 2024

10/10 Excellent

Roman

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2024

6/10 Okay

Nesha

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The pool was great my family had a good time on the slide and the lazy river. Unfortunately the shower in our bathroom was clogged the whole time and if one person took a shower the whole tub would fill up. I didn’t get a decent shower our entire stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adriana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at the pool and lazy river, Bar was so fun
Stayed 2 nights in Aug 2024

10/10 Excellent

Holly

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I liked the pool and activities.
Stayed 3 nights in Aug 2024

6/10 Okay

Tracy

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
I loved the lazy river n pool areas. I love the fact that theres an adult quiet pool although they had a dj that day n music was so loud that the people who wanted quiet at the quiet pool could hear the dj still blasting tunes. The rooms are a bit dated. And the showers still have shower curtains which i think is unsanitary. Also we had 2 rooms booked and the carpets in the rooms were soaking wet to the point that when i tried to lift my foot with my sandals i couldnt lift because i got stuck. We couldnt wear socks in the room because our socks would immediately get wet. We didnt complain or ask for another room because we stayed for only one night and were out most of the day. I used to love it here when the quiet pool was really a quiet pool but rooms and pool area especially quiet spa is deteriorating.
Stayed 1 night in Aug 2024

10/10 Excellent

Gerald, Charlotte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I had a great experience while I was there. The view was incredible from my room. The front desk staff and housekeepers were all amazing!
Stayed 4 nights in Aug 2024

10/10 Excellent

ilona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been coming here for years love the lazy river the parking convenience but little pricey the food by the pool is pricey as well
Stayed 6 nights in Aug 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Keeley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked how close it was to universal studios and the pool area. Everything seemed extremely overpriced and I think the “resort pass” should be included in the price of the hotel. Also I didn’t like that parking was 35 dollars a day. Why is parking not included. Very beautiful hotel and the pool area was really nice, I just think the price I paid should’ve included the pool and parking.
Stayed 4 nights in Aug 2024

10/10 Excellent

Matt

Stayed 2 nights in Jul 2024

10/10 Excellent

Emily

Stayed 5 nights in Jul 2024

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were rude, combative and disrespectful. I didn’t feel safe there. We cut our trip short and left days early. Not the same hotel it used to be.
Stayed 2 nights in Aug 2024

2/10 Terrible

Semila

Travelled with family
Liked: Cleanliness, staff & service, amenities
Got charged 5 times for inconvince fees that are supposed to be “refunded” and they kept taking money out of my account for no reason. Had to call them early day to give me my money back. Put so much stress on me, my vacation was not even a vacation at that point. Should have never chosen to stay here, came from another country too. Overall bad experience. Would not recommend
Stayed 1 night in Jul 2024

8/10 Good

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool management was not the best probably because it was overcrowded. There were not enough chairs or umbrellas likely because inconsiderate guests left their unattended chairs all day while they would leave the pool area and all their food.
Stayed 3 nights in Jul 2024

2/10 Terrible

Semila

Stayed 1 night in Jul 2024

4/10 Poor

Clint

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa, lehigh acres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Solymar

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Expensive for dirty rooms. Not recommended for asthma patients.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tonya

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and it was a great experience!
Stayed 2 nights in Jul 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first stay at Hilton Orlando was fantastic! It exceeded my expectations in every way. The on-site water park and lazy river were huge hits with my family, making our stay incredibly enjoyable. The convenience and quality of the amenities were top-notch. I highly recommend Hilton Orlando and will definitely be returning!
Stayed 1 night in Jul 2024