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Reviews of Hilton Grand Vacations Club Parc Soleil Orlando

4 out of 5
Hilton Grand Vacations Club Parc Soleil Orlando
11272 Desforges Avenue, Orlando, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1006 reviews" "
Rating 8 - Good. 204 out of 1006 reviews" "
Rating 6 - Okay. 73 out of 1006 reviews" "
Rating 4 - Poor. 30 out of 1006 reviews" "
Rating 2 - Terrible. 19 out of 1006 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Breanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while on vacation! 10/10 would recommend. Lots to do, clean pools, rooms, and grounds. Would absolutely stay here again!
Stayed 2 nights in May 2024

8/10 Good

Jigar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for family with kids
Stayed 3 nights in May 2024

10/10 Excellent

THERESA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in May 2024

10/10 Excellent

Jordan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 6 day stay was amazing. Customer service during our entire stay was top notch! They offer a lot of activities for the kids; which was so helpful due to it being a work trip and my husband having the car. I had no problem entertaining our three year old all day. They had a really nice pool, several outside games, a super nice shaded playground & a kids game room that had an unbelievable amount of games and arts and crafts. They have restaurant right near the pool which was super convenient and tasty. They also have a cafe that offers other food items and small store. The crew that helped with the kids activities were so friendly and great with kids. My daughter wanted to paint a bird house, and even though they weren’t scheduled to do it that day, the staff member allowed her to paint one. I didn’t get his name, but he was super nice and made sure she was happy with the paint colors she picked out. I highly recommend the hotel! We’re excited to come back. Thank you everyone for being so nice and welcoming for our long stay! 😊
Stayed 6 nights in May 2024
Response from Milka on 18 May 2024
Thank you so much for your glowing review! We are thrilled to hear that your six-day stay was amazing and that our customer service exceeded your expectations throughout your visit.Thank you for recommending our resort and for your kind words about our staff's friendliness and hospitality. We can’t wait to welcome you and your family back for another memorable stay.

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained, friendly staff, close to walkable dinning options for all
Stayed 7 nights in Apr 2024

10/10 Excellent

Jennifer, Goshen

Stayed 4 nights in Apr 2024

10/10 Excellent

Leonard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Zero concerns.
Stayed 7 nights in Apr 2024

8/10 Good

Quentin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good, penthouse didn't actually seem like a penthouse. Overall would recommend.
Stayed 6 nights in Apr 2024

10/10 Excellent

Ronald, Harrison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An awesome place to stay in Orlando Florida
Stayed 1 night in Apr 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Condo was modern, extremely clean, and quiet. Bed was very comfortable. Would definitely recommend as a perfect place to stay and would definitely stay here again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Makayla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!!!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Brittany

Stayed 7 nights in Apr 2024

6/10 Okay

Clint

Travelled with group
Liked: Cleanliness, property conditions & facilities
Tight parking spots in the garage (and only a handful of handicapped parking spots), only have ice machines on two of the floors and they hold your parking pass hostage until they talk you into attending the timeshare seminar
Stayed 2 nights in Apr 2024

8/10 Good

Paulus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and grounds were beautufully appointed... Plan to return upon next famuly trip to Orlando
Stayed 4 nights in Mar 2024

8/10 Good

tammie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked this property
Stayed 2 nights in Mar 2024

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice stay. Could be a bit loud at night but kids and Disney near by will do that. Great pools and very clean rooms. Nice staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Angelo

Stayed 1 night in Mar 2024

10/10 Excellent

Jacquise, Downey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Parking right next to rooms. The pool was well maintained and there were lots of things to do on site. View was great. We have already booked our trip for next year here.
Stayed 4 nights in Mar 2024

10/10 Excellent

Dory Ann, new york

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the property, however, feel that you need more options for dining. Steve was very helpful and even extended my check out for a late check out. Pool area was always well kept and so were the rooms anything that you needed they were there for you. I definitely will be returning.
Stayed 6 nights in Mar 2024

10/10 Excellent

kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hardwood floors was a plus
Stayed 2 nights in Mar 2024

10/10 Excellent

SABRINA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing! We travel to Florida every year and this resort by far has been the best. It truly feels like a resort, clean, tons of pool chairs, friendly staff, comfortable beds! We will definitely be returning
Stayed 4 nights in Mar 2024

8/10 Good

Shangwei

Stayed 1 night in Mar 2024

4/10 Poor

Debra

Travelled with family
Liked: Amenities, property conditions & facilities
Property is rather hard to check into, parking is difficult at best. The restaurant is a joke. Icemaker in rooms do not work. Room is quiet. The bed is as hard as a rock. Good shower nice view.
Stayed 1 night in Mar 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good amenities, rooms were spacious and clean, nice pool area, lots of safe and free parking. Bad was uncomfortable bed, another restaurant on the property would be nice, more tennis courts
Stayed 4 nights in Feb 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a safe feeling from the moment you drove up to the gate. You cant get onto the property unless security takes your name for starters. It shows right from the beginning that they care about there guests. Secondly they take great care of the property itself. Very clean from the moment you walk in the lobby etc. The rooms were very roomy with all the amenities you could need for your stay. I highly recommend this property especially for a long stay in the Orlando Area. You are right outisde disney but with all the comforts of home and then some.
Stayed 1 night in Mar 2024
Response from Andromeda on 5 Mar 2024
Thank you so much for your wonderful feedback! Your review means a lot to us and lets us know we’re on the right track! Thank you so much. We look forward to welcoming you back to our resort in the near future.

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely amazing. The 1st night we stayed in a suite and the second we stayed in a studio. The suite was absolutely perfect. Clean, spacious, luxurious and above all worth eevry penny. The studio king was completely different in size, however, amazing. Spacious, clean and felt like a little studio home. The resort itself was so big. Lots to do and see. Thank you to all of the staff who checked us in and out. Funny, curtious and gave excellent information
Stayed 1 night in Feb 2024

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2024

8/10 Good

Sandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, just wish the adult pool was heated.
Stayed 5 nights in Feb 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except for the fact that the crying children next door woke us up multiple times near the end of our stay. The walls are a little thin!
Stayed 6 nights in Feb 2024

10/10 Excellent

Lissi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. Friendly staff and nice suite.
Stayed 4 nights in Feb 2024
Response from Andromeda on 26 Feb 2024
Thank you so much for staying with us, we are glad you enjoyed your stay! We hope to see you back soon :)

10/10 Excellent

Shaneka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy! Nice views from the room balcony.
Stayed 5 nights in Feb 2024
Response from Andromeda on 26 Feb 2024
Thank you for staying with us! We are happy you enjoyed your stay here at the resort. Hope to see you back soon :)

10/10 Excellent

SIMON

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Andromeda on 21 Feb 2024
Thank you so much for your feedback! It's very appreciated. We hope to see you back soon!

10/10 Excellent

Nick T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property especially the pool was relaxing and close to International Dr
Stayed 7 nights in Feb 2024
Response from Andromeda on 20 Feb 2024
Thank you for choosing our resort. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.

8/10 Good

Rubal

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2024
Response from Andro on 19 Feb 2024
Thank you so much for your feedback!

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love It!
Amazing as always! Thank you guys, Parc Soliel HGVC is the best place in town.
Stayed 2 nights in Feb 2024
Response from Andromeda on 19 Feb 2024
Thank you for choosing Parc Soleil. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.

10/10 Excellent

Theodore

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The resort is beautiful, as well as the rooms. It would be nice if some sort of nightlight near the bathroom. The room is so very dark. We had to leave the bathroom light on and clean se the door.
Stayed 6 nights in Feb 2024
Response from Milka on 16 Feb 2024
Thank you for your positive feedback about our beautiful resort and rooms. We apologize for the darkness in your room and appreciate your suggestion for a bathroom nightlight. Your comments help us improve, and we hope to welcome you back soon.

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay!
Can't say enough about the beautiful grounds keeping and over aesthetics about this property. Very clean and well maintained. Staff was attentive and we felt welcomed and secure. Awesome restaurants close by and convenient to attractions. Room was spacious and well appointed. Loved the kitchen and washer/dryer for our 5 night stay.
Stayed 5 nights in Feb 2024
Response from Milka on 16 Feb 2024
Thank you for your wonderful feedback! We truly appreciate your kind words about our beautifully maintained grounds, which we take great pride in. It’s heartwarming to know that you found the property clean, well-maintained, and secure. Our attentive staff strives to create a welcoming environment for all our guests.Thank you once again for choosing our property, and we look forward to welcoming you back for another memorable experience.Warm regards!

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing stay! Great atmosphere, awesome room, clean and spacious.
Stayed 2 nights in Feb 2024
Response from Andromeda on 13 Feb 2024
Thank you for choosing Parc Soleil. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.

10/10 Excellent

nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply Amazing…
This is an amazing resort! There were minor bumps in the beginning but I was accommodated accordingly and the staff was absolutely professional and gracious in every way! I will definitely be returning next year!
Stayed 5 nights in Feb 2024
Response from Andromeda on 12 Feb 2024
Brings me joy to see this wonderful feedback! Your review means a lot to us and lets us know we’re on the right track! Thank you so much. We look forward to welcoming you back to Parc Soleil in the near future.

10/10 Excellent

Andrea Karina Romero

Stayed 5 nights in Jan 2024

8/10 Good

Salome

Travelled with partner
Liked: Amenities, property conditions & facilities
Great stay...peaceful and quiet...conveniently located close to both Universal and Disney
Stayed 3 nights in Feb 2024
Response from Andromeda on 10 Feb 2024
Thank you so much for your feedback. Hope to see you back in a near future.

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Staff seemed nice.
Stayed 1 night in Feb 2024
Response from Andromeda on 7 Feb 2024
Thank you so much for your feedback. Hope to see you back soon!

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was top notch, and staff very good. Rooms and pool area excellent. Would differently go again.
Stayed 2 nights in Feb 2024
Response from Andromeda on 6 Feb 2024
Thank you for your feedback. Hope to see you back soon!

10/10 Excellent

Linda, Middletown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our short stay. The hotel was lovely, the pool area was very nice.
Stayed 3 nights in Feb 2024
Response from Andromeda on 6 Feb 2024
We appreciate your feedback. Hope to see you back soon!

10/10 Excellent

Darren and Diane

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Andromeda on 6 Feb 2024
Thank you for your feedback!

10/10 Excellent

Jan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! Two large swimming pools, nice hot tub and close to Disney World!
Response from Andro on 4 Feb 2024
Thank you so much for your feedback! Hope to see you back soon!

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Andro on 4 Feb 2024
Thank you for your feedback!

10/10 Excellent

teresa, DuQuoin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Will definitely visit again soon!
Stayed 1 night in Jan 2024
Response from Andro on 4 Feb 2024
Thank you so much for your nice feedback. We are looking forward to seeing you again.

4/10 Poor

Donald

Liked: Cleanliness
Not good. Be warned
They advertise a pool bar. There is NO pool bar. It is a small cafeteria type room by the pool. The walls in the room are extra thin. I recorded a whole conversation my neighbor was having on the phone. Clear as a bell. I had a door between the rooms. My room was a studio room. Smallest room I have ever had in a hotel. The Hampton Inn would have been much nicer. No free breakfast either. No Starbucks either.
Stayed 2 nights in Jan 2024
Response from Milka on 16 Feb 2024
Thank you for sharing your feedback about your recent stay with us. We appreciate your insights, and I apologize for any inconveniences you experienced during your visit.While we strive to provide a unique experience, we understand that preferences vary. We hope you’ll consider staying with us again, and we’ll do our best to exceed your expectations.Thank you for choosing our property, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Heloisa

Stayed 3 nights in Jan 2024