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Reviews of Juanedu Suites

3 out of 5
Juanedu Suites
Morgenster 60, Oranjestad

Reviews

9.4

Exceptional

Rating 10 - Excellent. 217 out of 307 reviews" "
Rating 8 - Good. 76 out of 307 reviews" "
Rating 6 - Okay. 9 out of 307 reviews" "
Rating 4 - Poor. 2 out of 307 reviews" "
Rating 2 - Terrible. 3 out of 307 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Terrence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean quiet area out side was nice
Stayed 1 night in May 2024

10/10 Excellent

Journailis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Nyc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place to stay with a pool and staff are welcoming and nice
Stayed 8 nights in Apr 2024

10/10 Excellent

Hopeton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet and clean
Stayed 1 night in Apr 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful! Everything was clean and neat and as advertised. Pool was very nice and we felt very comfortable as two women traveling.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved it. It’s close to the airport. Very quiet and clean. Awesome experience.
Stayed 3 nights in Apr 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport. Clean, good amenities. Very friendly and helpful staff.
Stayed 1 night in Apr 2024

6/10 Okay

stephen

Liked: Staff & service
Not bad
Stayed 7 nights in Apr 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Philisha

Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well kept. Quiet.
Stayed 1 night in Mar 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Mandar, Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this place! We (family of 3 with teenager) stayed here as first time visitors to Aruba. Very quiet and conveniently located near the airport. The hotel front desk staff was super friendly and helpful. They went out of their way to help us find local restaurants, spas, attractions, etc. Room amenities including a full size fridge and microwave in our room were much appreciated. Cmart close by. Would highly recommend this place! We’d stay here again.
Stayed 6 nights in Mar 2024

8/10 Good

dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ng?c Hoàn M?

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
There were four of us ladies and we felt very safe coming and going from your location. Everything from the pool, the kitchen, the bathrooms and surrounding area was all very clean and inviting. Cannot say enough about the staff and their eagerness to help us with anything we had a problem with or needed information about. Will definitely recommend if anyone we know is coming to Aruba for them to stay with you.
Stayed 4 nights in Mar 2024

8/10 Good

Louis

Very welcoming staff , clean and well kept, weird but no cold water in room only hot. , I little hard to find but safe feeling at property. Off the beaten path but worth the savings. Enjoyed our short stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Exactly how it is shown in pictures. The staff was super friendly and accommodating to me and my family. They were flexible with check in and check out time which I really appreciate because I went with my 5 month baby. Close to the airport. We had a full kitchen in our room (this was a plus to us) Cleaning room every day was great. Pool maintenance was great as well (super clean). Quiet place and felt really private. And they offer an amazing rental car service, which in my opinion has the best prices compare to all what you can find online for renting a car in Aruba. Totally recommended.
Stayed 5 nights in Feb 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little boutique hotel with only 8 rooms. Nice pool & secluded courtyard with loungers, sofas etc. staff are friendly, helpful & nothing was too much trouble. The rooms have fridge, microwave, coffee & toaster, plus there is a full shared kitchen if you need it. 5 mins drive to airport, walking distance to Hooiberg, <10 mins from Oranjestad Very pleased with this hotel, will definitely go back if the price is similar.
Stayed 7 nights in Feb 2024

8/10 Good

subramaniam

Liked: Cleanliness
One night stay
Nice and clean. price is very good for Aruba hotels, but you need a car.
Stayed 1 night in Feb 2024

10/10 Excellent

Deauntae

Really great service the staff was really helpful. Safe clean environment
Stayed 3 nights in Feb 2024

10/10 Excellent

Brenda

Stayed 1 night in Feb 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotell with very friendly staff. Room was clean and comfortable wiith a nice little kitchenette. Would definitely stay here again. Allso, abour 4 minutes from the airport.
Stayed 1 night in Feb 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially Abbi and Ariana at the front desk, and Yura in housekeeping, were extremely friendly and helpful. The room was comfortable and always clean. The outside pool area was well maintained also. Tvw girls were always smiling and ready to answer any questions we had. We will definitely be back here again.
Stayed 8 nights in Jan 2024

10/10 Excellent

Perry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Jan 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a nice place to stay. In a quiet neighborhood and spacious room. You would need a car to get around. Made sure I was looked after from recommending car rental places to restaurants. Made me feel like home. They also pick you up from and drop off to airport for free when you rent the vehicle from ocean drive (which is better price than most out there). Contact them through WhatsApp is very easy as well.
Stayed 1 night in Jan 2024

8/10 Good

Nigel

Liked: Staff & service, room comfort
Great staff
Strange smell in the room. The staff very great helping us as our bag didnt arrive so they drove me to a local shop to buy toiletries Pool area very nice and relaxing.
Stayed 1 night in Jan 2024

8/10 Good

Geri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was so friendly and helpful!!
Stayed 1 night in Dec 2023

4/10 Poor

fatima

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
It could have been explain what we had in the hotel for example we didn’t know they had a kitchen to use . We didn’t know we had to ask for beach towel everyday . The room didn’t have paper towel , or water was provided . So we would have known before arriving ..
Stayed 4 nights in Jan 2024
Response from Juanedu on 16 Jan 2024
Hello Fatima,We are sorry to hear you didn't have a good experience, we always strive to provide a good service.In response to your concerns, we recently underwent a transition in our housekeeping staff, leading to some unintended miscommunications. Please accept our apologies for any inconvenience this may have caused, particularly in the case of the beach towels. We have addressed this internally to ensure a smoother and more consistent service moving forward. Regarding the room amenities, we make every effort to provide accurate information on the travel websites. The specific room type you booked, the Economy Double Room, is the only one without a kitchen, as indicated in the description. We appreciate your feedback and will review our online information to ensure clarity for future guests. We didn't understand the part about not proving water, because we do. We genuinely apologize any lapses in our service that may have affected your stay, and we are committed to learning from this experience to enhance our overall guest satisfaction. Your feedback is invaluable to us, and we hope for the opportunity to welcome you back and provide the positive experience you deserve.Kind regards,Juanedu Team

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet, friendly staff! Great and modern room.
Stayed 1 night in Jan 2024
Response from Juanedu Team on 13 Jan 2024
Hello Mark,Thank you for your review, we highly appreciate it!

10/10 Excellent

Darryl

Travelled with family
Liked: Amenities
Amazing staff and very clean property. Quiet and peaceful
Stayed 1 night in Jan 2024
Response from Juanedu Team on 10 Jan 2024
Hello Darryl,Thank you for your review. We highly appreciate it!

10/10 Excellent

Darryl

Stayed 2 nights in Jan 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abby was so helpful with check in and car rental. The pool area is lovely and it’s great to have a fridge & kitchen .
Stayed 1 night in Jan 2024
Response from Juanedu Team on 10 Jan 2024
Hello Susan,Thank you for your review. We highly appreciate it!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful in many ways.
Stayed 1 night in Jan 2024
Response from Juanedu Team on 10 Jan 2024
Hello Jason,Thank you for your review. We highly appreciate it!

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
We were unaware of the remote location and the fact there were kitchen facilities in the room. This may have been our fault as we did not do a thorough check before booking.
Stayed 1 night in Dec 2023
Response from Juanedu Team on 7 Jan 2024
Hello David,Thank you for your review. We put all the information online so that our guests are aware of everything. We hope you enjoyed your stay with us.

10/10 Excellent

Clayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool, very quiet and very welcoming hosts. The bed was amazing, very comfortable along with a clean room. Highly recommend.
Stayed 1 night in Dec 2023
Response from Juanedu Team on 7 Jan 2024
Hello Clayton,Thank you for your review. We highly appreciate it.

8/10 Good

Etienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap and quiet hotel with only 8 rooms
Stayed 6 nights in Dec 2023
Response from Juanedu Team on 7 Jan 2024
Thank you for your review.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Wonderful stay. The staff was great and Aruba is beautiful.
Stayed 9 nights in Dec 2023
Response from Juanedu Team on 27 Dec 2023
Hello Eric,Thank you so much for your review. We highly appreciate it and are glad you enjoyed your stay.Greetings from Juanedu Team!

10/10 Excellent

carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The amenities was like the pictures. Very nice and clean. The attention and assistance of the staff was excellent as well. Only thing the queen bed the side i slept the mattress sinked and was a bit uncomfortable. Further their was need for hand or kitchen towel. Further than that i have no remark and will definitely go back. Very quite and relaxing patio.
Stayed 4 nights in Dec 2023
Response from Juanedu Team on 27 Dec 2023
Hello Carol,Thank you for your review. We highly appreciate it and will take everything into consideration. We hope to welcome you back soon.Greetings from Juanedu Team!

6/10 Okay

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the darkest room
Room 1 the light from the ac goes right into the mirror and lights up the whole room. Tuff to sleep if you like it dark. The walls are thin too. Someone alarm woke me up
Stayed 1 night in Dec 2023
Response from Juanedu on 26 Dec 2023
Hello Ryan,Thank you for taking the time to share your feedback about your recent experience at Juanedu Boutique Hotel. We appreciate your honesty and apologize for any inconvenience you may have encountered during your stay. It is important to note that we haven't received similar complaints in the past, but your input highlights areas where we can improve. We are committed to delivering exceptional service, and your feedback helps us identify opportunities for enhancement. We sincerely hope that this incident has not altered your overall perspective of Juanedu Boutique Hotel. Kind regards,Juanedu Team

10/10 Excellent

Yaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and beautiful and peaceful. Wasn't there much to use the pool and other amenities but I loved my room. Close to the airport and major roads.
Stayed 2 nights in Dec 2023
Response from Juanedu Team on 27 Dec 2023
Hello Yaw,Thank you for your review. We highly appreciate it.Greetings from Juanedu Team!

10/10 Excellent

James

Highly recommended- very very clean- pool area right outside the door…would stay here again for sure
Stayed 1 night in Dec 2023
Response from Juanedu Team on 27 Dec 2023
Hello James,Thank you for your review. We highly appreciate it and would be happy to welcome you back.Greetings from Juanedu Team!

10/10 Excellent

Edward

Stayed 1 night in Dec 2023
Response from Juanedu Team on 7 Jan 2024
Hello Edward,Thank you for your review.

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, very clean and quiet. I would highly recommend.
Stayed 1 night in Dec 2023
Response from Juanedu Team on 11 Dec 2023
Hello Edward,Thank you for your review. We highly appreciate it.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Juanedu Team on 11 Dec 2023
Hello Kevin,Thank you for your review. We highly appreciate it.

10/10 Excellent

mairelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Suites are really clean and quiet Neighborhood… really close from Airport (no noises). I would go back in the future … very accessible to all the main roads and service was great!
Stayed 2 nights in Dec 2023
Response from Juanedu Team on 11 Dec 2023
Hello Mairelly,We highly appreciate your review. We would be glad to see you back in the future.

10/10 Excellent

Sharine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean not big nor small. Quiet secure
Stayed 2 nights in Dec 2023
Response from Juanedu Team on 11 Dec 2023
Hello Sharine,Thank you for your review. We highly appreciate it.

10/10 Excellent

Shailesh

Liked: Cleanliness, staff & service, property conditions & facilities
Good location if you have a car. Very clean en quiet.
Stayed 4 nights in Nov 2023
Response from Juanedu Team on 27 Dec 2023
Hello Shailesh,Thank you for your review. We highly appreciate it.Greetings from Juanedu Team!

10/10 Excellent

ewald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2023
Response from Juanedu Team on 27 Dec 2023
Hello Ewald,Thank you for your review. We highly appreciate it.Greetings from Juanedu Team!