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Reviews of 1876 Heritage Inn

3 out of 5
1876 Heritage Inn
300 S Volusia Ave, Orange City, FL

Reviews

6.0
Rating 10 - Excellent. 59 out of 293 reviews" "
Rating 8 - Good. 58 out of 293 reviews" "
Rating 6 - Okay. 61 out of 293 reviews" "
Rating 4 - Poor. 49 out of 293 reviews" "
Rating 2 - Terrible. 66 out of 293 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kimberly

Travelled with group
We walked in to check in and the folks were having a fight and ignored us. We did not stay and left
Stayed 1 night in Nov 2021

2/10 Terrible

Cheyanne

Stayed 1 night in Oct 2021
Response from Sunil on 6 Nov 2021
Dear Cheyanne Sincerely apologize for not meeting your expectations. Rgds

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2021

8/10 Good

Marta

Business traveller, Travelled with partner
Está antiguo y descuidado
Stayed 2 nights in Oct 2021
Response from Sunil on 26 Oct 2021
Dear Marta Thanks for your kind feedback. Rgds

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic place don't expect it to be like a new hotel
Stayed 4 nights in Oct 2021
Response from Sunil on 26 Oct 2021
Dear Douglas Thanks your feedback and appreciate your understanding. Rgds Sunil

4/10 Poor

Nestor

Disliked: Staff & service, room comfort
Could be much better.
The property is run down and not very well kept. Had to leave. Very kind people.
Stayed 1 night in Oct 2021
Response from Sunil on 5 Oct 2021
Dear Nestor Sincerely apologize for not having met your expectations. We are continuously working at making improvements. Hope next time will be better for you. Rgds

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Sunil on 19 Sept 2021
Dear Anon Sorry you were not happy with your stay. We are working continuously to improve guest experience. Rgds

10/10 Excellent

Johnny

Stayed 1 night in Sep 2021
Response from Sunil on 19 Sept 2021
Dear Johnny Thank you for your kind feedback. Look forward to your visit Rgds

2/10 Terrible

Mercedes

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After driving 4 hours to get to the so-called heritage inn hotel in Orange City, what we found was unreal, property is uncared-for, dirty, roaches in the room the room was nothing at all like the pictures that they show on the website for their rooms. The mattresses were heavily soiled the bathroom light was dim it was roaches crawling around, dogs barking, the room next to the room that they had for us when we got there was right next door to a couple that have five kids. The hallway in the second-floor was cluttered with junk old, mattresses, pieces of old furniture toys.. disgusting! WE WILL NEVER BOOK THERE AGAIN!..SEEMS LIKE A DRUG HOUSE AS WELL.. it's a total shame because this is a historical building and yet it's not being cared-for. DONT WASTE YOUR $$ HERE!..
Stayed 3 nights in Sep 2021
Response from Sunil on 8 Sept 2021
Dear Mercedes Sorry you were unhappy. Rgds

8/10 Good

Daniel

Stayed 2 nights in Aug 2021
Response from Sunil on 19 Sept 2021
Dear Daniel Thank you for your feedback Look forward to your visit. Rgds

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Crack
Stayed 1 night in Aug 2021
Response from Sunil on 19 Sept 2021
Dear Robert Thank you for your kind feedback. Look forward to your next visit Rgds

8/10 Good

Joe

Stayed 6 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was cool saying in a very old historic building with lots of antiques in it. B beyond that there isn't a whole lot to say about it. I got what I paid for which wasn't a lot at all So I was pleased
Stayed 1 night in Aug 2021
Response from Sunil on 24 Aug 2021
Dear Anon Thank you for your feedback. We look forward to your visit. Krgds

10/10 Excellent

REBECCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at The Heritage Inn of Orange City since APR/2021. Usually for just overnight to have a stay-cay. Miss Jane the property manager is always so friendly, makes us feel like we are out-of-town family members and is very knowledgeable about local venues. Both sets of our parents (and all of my family) have predeceased us and even tho' we're both retired veterans (23 yrs and 19 yrs of service) and not very sentimental individuals? Having an intangible benefit such as "on leave at home with the folks" feeling along with clean accommodations, instant on call remedy to any lil snafu and always professional, courteous run lodging makes this a favorite when able to make a reservation. Kudos!!
Stayed 1 night in Aug 2021
Response from Sunil on 24 Aug 2021
Dear Rebecca Much appreciate your feedback. Jane shall be extremely pleased with your kind words. We look forward to serving you. Krgds

6/10 Okay

Michael

Liked: Room comfort
Stayed 1 night in Jul 2021
Response from Sunil on 19 Sept 2021
Dear Micheal Appreciate your feedback. We will try our best to make guest experience richer. Rgds

2/10 Terrible

Rufina Quirino

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Hard beds. Outdated. Not terrible but, the environment at night is full of drug users and people smoking them outside.
Stayed 3 nights in Jul 2021
Response from Sunil on 31 Jul 2021
Dear Anon Appreciate your feedback. We are working on your concerns.

10/10 Excellent

alberto

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people take care of me
Stayed 1 night in Jul 2021
Response from Sunil on 25 Jul 2021
Dear Guest Thanks for your kind feedback. Rgds

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. The hotel is comfortable although it could use some renovation.
Stayed 1 night in Jul 2021
Response from Sunil on 20 Jul 2021
Dear Mary Appreciate your feedback. We are working constantly on maintaining this heritage property. Rgds

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The property was historically amazing
Stayed 1 night in Jul 2021
Response from Sunil on 7 Jul 2021
Dear Guest Thank you for your feedback. Krgds

6/10 Okay

Jerome

Liked: Cleanliness, staff & service, room comfort
sad day
Had reservation for a room with a king bed, they changed you reservation to two double bed, for the same price. no phone or trach can in the room. the A/C didn't work vary will.
Stayed 1 night in Jun 2021
Response from Sunil on 3 Jul 2021
Dear Jerome Sincerely apologize for the inconvenience you faced. We will address your concerns. Sincerely

6/10 Okay

Thomas

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Sunil on 1 Jun 2021
Dear Thomas Much appreciate your feedback. Look forward to having you with us again. Rgds

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The property is historic and as such needs constant repairs and upgrades. The staff there is amazing and goes above what is expected in every way. The web description of our room was not in anyway accurate. We reserved an accessible room with a king bed and a fold out sofa. The bathroom had zero grab bars, no handicapped seat, no hand held shower. It had a traditional tub and shower combo. The person in the wheelchair just skipped showering. The fold out sofa bed did not exist. Three large women shared a king bed for the evening. On the bright side our bedding appeared very clean. I would stay at this hotel again in the future but not if I were handicapped.
Stayed 1 night in May 2021
Response from Sunil on 11 May 2021
Dear Guest Thank you for your fair feedback. We will change the description of the rooms and make the washrooms handicap friendly. Look forward to your next stay Sincerely

6/10 Okay

shonda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
It’s an old post office that has been turned into a museum with efficiency rooms above it. The there is no one that mans the front desk, it’s run down and smells like marijuana as soon as you walk in. It is more like a low income apartment building then a hotel. Not recommend for single women staying alone.
Stayed 1 night in Apr 2021
Response from Sunil on 26 Apr 2021
Dear Shonda Appreciate your feedback. We are endeavoring to maintain the building. It is a continuous process. It is safe. Rgds

10/10 Excellent

rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Sunil on 26 Apr 2021
Dear Rebecca Thanks your feedback Rgds

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Sunil on 26 Apr 2021
Dear Anon Thanks your feedback Rgds

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was comfortable, and service was great. It was a good place to stay. Would do so again. Best price I could find. Overall good experience.
Stayed 9 nights in Apr 2021
Response from Sunil on 20 Apr 2021
Dear Robert Thanks for your feedback. Look forward to your visit. Rgds

6/10 Okay

Shan

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Sunil on 6 Apr 2021
Dear Shan Thanks for your feedback Rgds

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I like the theme of the hotel with all the old artifacts and pictures. However, I only had hot water in the shower and several roaches in the bathroom. Although it is a non-smoking facility. My room smelled like a tobacco smoke barn and the remote to the TV did not work.
Stayed 1 night in Mar 2021
Response from Sunil on 1 Apr 2021
Dear Anon Sincerely apologize for the inconvenience. We will definitely address issues raised by you. Rgds

6/10 Okay

James L.

Liked: Staff & service
Disliked: Property conditions & facilities
An old hotel c rough characters about, yet kind and thoughful. Folks talking loud outside our door, but not at sleeping time. Was quiet through the night. NO HOT WATER in the morning. Nobody around at check out to tell.
Stayed 1 night in Mar 2021
Response from Sunil on 30 Mar 2021
Hello James Thank you for your feedback which much appreciate. We will look into issues raised by you. Rgds

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It's a former plantation and post office (with a small postal museum) which was cool, but now is very run down and in need of a full restoration. Bed was new and comfy. T.V. got Zero out of 3 channels.
Stayed 1 night in Mar 2021
Response from Sunil on 30 Mar 2021
Dear Anon Thank you for your review. Rgds

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
There was poop on the toilet. We were supposed to have a queen bed it was full size. It was cold in the room. All they provided was a small heater. Was not happy at all. Will check other sites not expedia. The bed was very uncomfortable and got no sleep. People running up the stairs all night. Will not go back
Stayed 1 night in Mar 2021
Response from Sunil on 23 Mar 2021
Hello Anon Sorry for not meeting your expectations.

6/10 Okay

Diana

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2021
Response from Sunil on 15 Mar 2021
Hello Diana Appreciate your feedback. Rgds

8/10 Good

Sebastian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Sunil on 14 Mar 2021
Dear Sebastian Thank you for your feedback. Look forward to having you with us again. Sincerely

2/10 Terrible

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No good except for customer service gave her a tip a left
Stayed 1 night in Mar 2021
Response from Sunil on 12 Mar 2021
Dear David Am sorry we could not meet your expectations. Will discuss with our team and see what best we can do.

10/10 Excellent

cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very sweet staff very friendly quiet would stay there again
Stayed 2 nights in Mar 2021
Response from Sunil on 10 Mar 2021
Hello Cheryl Thanks for your kind feedback. Look forward to you staying with us

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
Daytona Speed Weeks 2021
1876 Heritage Inn needs to update their website. There is not a restaurant and bar at this establishment. The Inn was very inexpensive. It is very run down and in need of a lot of TLC. It was quiet and it suited my purposes.
Stayed 4 nights in Feb 2021
Response from Sunil on 3 Mar 2021
Hello David Thanks for your feedback. We are endeavoring to upgrade the facility. We have note posted under the Cafe page that it is closed. Rgds

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021
Response from Sunil on 3 Mar 2021
Hello Miguel Thanks for your feedback. Rgds

4/10 Poor

Xi

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2021
Response from Sunil on 3 Mar 2021
Hello Xi Thanks for your feedback. Rgds

6/10 Okay

ANA

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice place need just a little clean outside in the porch is an old hotel but some plants in the porche will improve the impression
Stayed 2 nights in Jun 2020
Response from Sunil on 19 Jun 2020
Dear Ana Much appreciate your feedback. We will definitely attend to the plants Thank you for staying with us.

2/10 Terrible

DeDe

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They did not have a room for me even though I booked through yall Gave them my conformation # didnnt help The people at check in were very sceking looking. The motel smelled old and mildewy Glad I had to go somewhere else
Stayed 2 nights in Jun 2020
Response from Sunil on 18 Jun 2020
Dear DeDe Apologize for the incovnenience.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2020
Response from Sunil on 8 Jun 2020
Dear Guest Apologize you were not happy with the stay. We will continue to improve our systems. Rgds

8/10 Good

Steel, Orange city

Travelled with partner
Liked: Staff & service, property conditions & facilities
The place had a sense of comfort for my wife and i. Not a single interruption. Loved the stay.
Stayed 1 night in Jun 2020
Response from Sunil on 8 Jun 2020
Dear Steel Much appreciate your positive feedback Look forward to having you with us again Rgds

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is was overall perfectly nice staff clean sweet
Stayed 1 night in Apr 2020
Response from Sunil on 8 Jun 2020
Dear Gues Thank very much for your positive feedback Look forward to having you with us again Rgds

8/10 Good

Vernell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020
Response from Sunil on 25 Mar 2020
Dear Vernell Thanks for your review. Look forward to your visit

4/10 Poor

Janet

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no daily towels musty smell lousy tv
Stayed 5 nights in Mar 2020
Response from Sunil on 25 Mar 2020
Dear Janet Apologize for the inconvenience. We will address your concern

8/10 Good

Sylvanus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price is right
It was a good deal for the price. If you expect four star service don’t stay here. Accommodations are average, not top notch in the least, but relatively clean and comfortable. The folks were friendly, be friendly and undemanding to them. Enjoyed my stay, I only was there at night to sleep. Thank you heritage inn!
Stayed 3 nights in Mar 2020
Response from Sunil on 22 Mar 2020
Thank you very much for your feedback and we are glad u enjoyed your stay. We look forward to serving you again.

10/10 Excellent

trina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 7 nights in Mar 2020
Response from Sunil on 19 Mar 2020
Glad u enjoyed your stay Look forward to seeing you again 😊

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First off, the room type that I booked was not avaible to me . I was offered two different options that were not up to par. The conditions of each room were not good either. The good thing about this though, was that they did allow me to cancel the reservation and not charge me.
Stayed 2 nights in Mar 2020
Response from Sunil on 19 Mar 2020
Dear Guest Apologize for the inconvenience. We are working on improving the condition of the rooms