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Reviews of Budget Inn Ontario

2 out of 5
Budget Inn Ontario
440 State Route 104, Ontario City, NY

Reviews

4.4
Rating 10 - Excellent. 0 out of 29 reviews" "
Rating 8 - Good. 3 out of 29 reviews" "
Rating 6 - Okay. 7 out of 29 reviews" "
Rating 4 - Poor. 11 out of 29 reviews" "
Rating 2 - Terrible. 8 out of 29 reviews" "

5.2/10

Cleanliness

5.0/10

Staff & service

3.6/10

Property conditions & facilities

Reviews

4/10 Poor

Marcos.storexca

Disliked: Cleanliness, room comfort
Not fancy, cheap stay !!!
Hey guys, this place has nothing fancy at all to it. It is quite a good price for a comfortable bed if you need to stay in the area !!! :)

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
An actual key?!
We arrived late and left early. It was difficult to find the lobby area and the fact that the "front desk" was enclosed in plexiglass should have been a good indicator of the room. The fact they still used keys instead of cards should have been the dead giveaway. However, it was the closest hotel to my son in Rochester. The staff member at the front desk was the one highlight. While his accent was thick, making it difficult to understand him, he was pleasant and friendly. The room doors are interior bedroom doors and my 16yo son had a difficult time sleeping due to the questionable security of the place. The room was cramped and the carpets dirty. The bathroom was clean and appeared to be recently remodeled. The room did not smell and the sheets were clean.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not even think of staying at this place.
Not at all worth.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty place.
I booked this place for my friends, they were very disappointed, cos the rooms were not clean. i booked for queen bed non smoking which was really a full size bed :(

2/10 Terrible

Natalie, Jersey City

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievably bad
This hotel needs immediate renovation and refurbishing. Everything in this hotel is either broken, worn out, stained or rusted. Hotels.com should take this off their list immediately.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A place place to stay for the night.
The exterior was a little shabby but the room was great. The bed was very comfortable and there was a mini refrigerator in the room. The diner next door served great food.

2/10 Terrible

Joe, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mess
This hotel was a mess. Outside paint peeling off. Inside very poor. Washrooms moldy. Dogs barking. General conditions bad. My friends I booked for would not stay. Left and went somewhere else and I had to pay for their rooms. If this hotel is part of your offer, I can't use you again. You should check what you offer

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to work site
hotel needs work on all aspects

6/10 Okay

Ivan, Detroit

Liked: Cleanliness, staff & service
Close to Rochester
The place looks old, it needs some maintenance but it looks clean and staff was good. It is good for the price!

6/10 Okay

Frank, Buffalo, NY

Place is OK
OK to stay but should have been nicer for the price I paid.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The outside appearance of the Motel did not look very nice. Rather appeared rundown. Lobby and room were much better. Check in area look like a check in to a security type building. Probable would not stay there again

2/10 Terrible

R Faulkner

Liked: Cleanliness
Disliked: Property conditions & facilities

4/10 Poor

D Church, Ontario, NY

Disliked: Cleanliness, property conditions & facilities, room comfort
Not Maintained
We had two rooms. The bathrooms were not we kept. One tub actually had dust in it! The other bathroom had mold!

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
a little dissappointing
They said they forgot to clean up my room on my first day

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
The Adams Family and the Munsters meet India
Probably one of the more bizarre hotel stays I've ever had. The hotel is a dump that needs a major paint job on the outside and even more updating on the inside. The first day I was there I was sleeping in the afternoon as I had to work the midnight shift. I was awoken by someone trying to break into the room. I jumped from a sound slumber to discover a poor couple on the other end of the door just as surprised to see me and I them. Turns out the front desk gave them the key to the same room I checked into. The couple went back to the front desk to correct the error. Ten minutes later I had a knock on my door. It was a hotel employee asking me who check me in. Ummmm....you work here my friend...shouldn't you know this. I told him a young girl and then with my answer you looked at me, grunted and then left without any kind of apology of the error that was done.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Holly

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a makeover
The first impression is - what a dump! The outside of the building needs a major overhaul. The paint is peeling everywhere, the windows are old single pane windows stained white with the old brown aluminum trim. The carpet is stained along with the inside of the cabinets. The bathroom fixtures were clean and we were able to have a hot shower, but the walls were just painted over - trying to hide the mold. The beds were comfortable but the sheets were stained and the bedspread - I didn't even look - just threw it onto the chair.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Just OK
2 nites for a visit to some of the touristy 'stuff' nearby. Linens were clean, the room had a microwave and small refrigerator. TV was old style analog with cable & good picture. We were comfortable and slept well.

6/10 Okay

Richard

Disliked: Property conditions & facilities
Comfortable, but
The pictures definitely make it look nicer than it is. Funny smell, but clean. Owning family is friendly and helpful. Not in an amazing location, but convenient and cheap.

4/10 Poor

Amorese

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not that good
Small and old didnt feel safe awhile my stay door looks like it was kicked in at one time the plug covers where broke but had a comfy bed

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It Stinks
The Hotel rooms smell is so bad that you feel as if you are in an unattended Old building for years....It was a nightmare to stay in this Hotel.

6/10 Okay

Rich

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Budget Inn Ontario NY
The outside looks like it needed a paint job ten years ago. The door to the room looks like a swift kick will open it up. The room was surprisingly spacious and the bed was very comfortable. The staff was very nice and eager to help.

4/10 Poor

Trucker

Disliked: Property conditions & facilities
The people running the hotel were friendly enough. The room was pretty clean. The general condition of the the hotel was quite rundown. I was surprized that you would recommend it. It was a little cheaper than other hotels in the area but I felt it was wayyyy overpriced for what it was.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, comfortable, convienent
Comfy beds, clean rooms, right off highway.

2/10 Terrible

Anonymous

Disliked: Cleanliness, staff & service, room comfort
foul smelling fire trap
This hotel was terrible, it was an older two story wood structure, the floors saged,creaked,and flexed when you walked down the hall ways, the rooms had thin wood doors with the worst locks I have ever seen, I can't believe the local building department lets this place stay open! but the worst part was the smell, it permiated the whole place..a cross between curry, mold, and human excrement !!! oh and if you left your room for a few someone would come in and turn off the A/C !!!!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Clean, but shabby. Most of the staff is fluent in English, and eager to please. Good rate, which is why we chose it.

4/10 Poor

J, PA

Disliked: Staff & service, property conditions & facilities
Needs work!
Not friendly at all at check-in Room was fairly clean but definitely run down Went down for coffee one morning and there was none. Another guest told me that happens every morning. Building was very run down. Newly paved parking lot so at least my car was happy!

4/10 Poor

Musgrave Family

Disliked: Cleanliness, room comfort
Ontario
The bathrooms are moldy and out dated. Hotel needs a full update