Lobby

Reviews of Onley Inn

2 out of 5
Onley Inn
25297 Lankford Hwy, Onley, VA

Reviews

6.4
Rating 10 - Excellent. 121 out of 567 reviews" "
Rating 8 - Good. 143 out of 567 reviews" "
Rating 6 - Okay. 108 out of 567 reviews" "
Rating 4 - Poor. 84 out of 567 reviews" "
Rating 2 - Terrible. 111 out of 567 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in May 2024
Response from Onley Inn Management on 12 May 2024
Thank you for your feedback!

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanest of the room
Stayed 2 nights in May 2024
Response from Onley Inn Management on 12 May 2024
Thanks for the feedback!

6/10 Okay

Gilbert

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Onley Inn Management on 28 Apr 2024
Thank you for your feedback!

8/10 Good

Sandy

Liked: Cleanliness, staff & service
Check in was super quick and easy and desk clerk was very nice. Lobby does not open till 9am so no coffee unless you use the packets in room w/hot tap water. Cups provided were not microwaveable.
Stayed 1 night in Apr 2024
Response from Onley Inn Management on 28 Apr 2024
Thank you for your feedback! Cups in the hotel room are paper, made for the microwave.

10/10 Excellent

Valarie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Its always quiet
Stayed 1 night in Apr 2024
Response from Onley Inn Management on 26 Apr 2024
Thank you for your feedback!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised, considering the price was extremely affordable. I would definitely recommend this hotel and I rarely do.
Stayed 1 night in Apr 2024
Response from Onley Inn Management on 23 Apr 2024
Thank you for your feedback!

6/10 Okay

Maribel

Stayed 1 night in Apr 2024
Response from Onley Inn Management on 12 May 2024
Thanks for the feedback!

2/10 Terrible

Lekesha, Keller

Travelled with family
Disliked: Amenities
Told me i cant go back but didnt tell me what for it wasnt no damage or anything so i didnt stay and they better not charge me for it .
Stayed 1 night in Apr 2024
Response from Onley Inn Management on 12 Apr 2024
Thank you for your feedback. Yes, we do not allow troublemakers to disturb the peace. Once we know they are trouble, they are removed. That is how we keep so many loyal (and peaceful) customers

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Onley Inn Management on 11 Apr 2024
Thank you for your feedback!

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice!
Stayed 2 nights in Apr 2024
Response from Onley Inn Management on 8 Apr 2024
Thank you for your feedback!

6/10 Okay

Valarie

Liked: Cleanliness, staff & service
The toilet was leaking real bad had to change rooms
Stayed 1 night in Apr 2024
Response from Onley Inn Management on 8 Apr 2024
Thank you for your feedback! We will definitely look into the issue you had.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Mar 2024
Response from Onley Inn Management on 5 Apr 2024
Thank you for your feedback!

8/10 Good

Lisa

Stayed 2 nights in Mar 2024
Response from Onley Inn Management on 20 Apr 2024
Thank you for your feedback!

8/10 Good

Senora

Business traveller, Travelled with partner
Convenient location. Plenty fast food options. Several other dining options within a mile range. Good customer service with easy check in and check out.
Stayed 1 night in Mar 2024
Response from Onley Inn Management on 22 Mar 2024
Thank you for your feedback!

2/10 Terrible

Donzell

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room wasn't clean right the pillows cases look like they were dirty my wife had little bumps on her arm something was bitting her food was left in the microwave and we spent a lot of money with onley inn
Stayed 1 night in Mar 2024
Response from Onley Inn Management on 21 Mar 2024
Thank you for your feedback but we see your alternate motive for this review. None of these issues were brought up while you were staying with us. We also have a certified pest control service and no other complaints in this regard.

10/10 Excellent

Julie

Stayed 1 night in Mar 2024
Response from Onley Inn Management on 8 Apr 2024
Thanks for your feedback!

8/10 Good

KENNETH

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable, clean, centrally located on the Eastern Shore.
Stayed 3 nights in Mar 2024
Response from Onley Inn Management on 11 Mar 2024
Thank you for your feedback!

10/10 Excellent

Kwasia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Very nice staff, reasonable pricing
Stayed 1 night in Mar 2024
Response from Onley Inn Management on 2 Mar 2024
Thank you for your feedback!

8/10 Good

Valarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, the bathroom wasnt too favorable, comodes were toooooo LOW
Stayed 1 night in Feb 2024
Response from Onley Inn Management on 12 Feb 2024
Thank you for your feedback!

10/10 Excellent

Annazetta D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Onley Inn Management on 12 Feb 2024
Thank you for your feedback!

4/10 Poor

Christina Lynnette

Stayed 1 night in Feb 2024
Response from Onley Inn Management on 21 Mar 2024
Thank you for your feedback! Please tell us how we can do better!

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service
I like the accessibility of shopping and dining within walking distance.
Stayed 2 nights in Feb 2024
Response from Onley Inn Management on 6 Feb 2024
Thank you for your feedback!

10/10 Excellent

Arnett

Stayed 1 night in Feb 2024
Response from Onley Inn Management on 21 Mar 2024
Thank you for your feedback!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service
I liked the convience of the location. I didnt like the small towels to use for drying off after showering.
Stayed 2 nights in Jan 2024
Response from Onley Inn Management on 1 Feb 2024
Thank you for your feedback!

6/10 Okay

George

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Onley Inn Management on 30 Jan 2024
Thank you for your feedback!

8/10 Good

Julie

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service
Was adequate for the price. The lobby is only open from 9am-5pm so the beautiful fireplace/great room are not r accessible in the evening when you would like to relax. Staff was very pleasant and helpful all the way round. Close to food/shopping/entertainment.
Stayed 4 nights in Jan 2024
Response from Onley Inn Management on 30 Jan 2024
Thank you for your feedback!

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Onley Inn Management on 23 Jan 2024
Thank you for your feedback!

8/10 Good

Fontae

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Dec 2023
Response from Onley Inn Management on 10 Jan 2024
Thank you for your feedback!

10/10 Excellent

Zane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Onley Inn Management on 10 Jan 2024
Thank you for your feedback!

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was relaxing quiet comfortable price was good showers hot room clean nice pillows ,cold refrigerator overall very pleased.will stay here again when visiting the shore .
Stayed 1 night in Dec 2023
Response from Onely Inn Management on 7 Jan 2024
Thank you for your feedback!

10/10 Excellent

Preontay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Wish i could got a bottom room
Stayed 1 night in Dec 2023
Response from Onley Inn Management on 7 Jan 2024
Thank you for your feedback!

10/10 Excellent

Becton

Stayed 1 night in Dec 2023
Response from Onley Inn Management on 20 Dec 2023
Thank you for your feedback!

6/10 Okay

Jon

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Onley Inn Management on 10 Dec 2023
Thank you for you feedback!

8/10 Good

Patti

Business traveller
Liked: Cleanliness
Disliked: Amenities
This motel is a no frills motel. It is clean and safe for a price to expect for a clean place to sleep and shower and watch TV. It worked for me.
Stayed 1 night in Nov 2023
Response from Onley Inn Management on 28 Nov 2023
Thank you for your feedback!

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanest of the room bed was soft and comfy the lady at the front desk was very polite and nice Will be staying with y'all on my next trip Thanks
Stayed 2 nights in Nov 2023
Response from Onley Inn Management on 4 Dec 2023
Thank you for your feedback!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff at check-in. Very helpful, friendly, and polite. The room was nice, clean. Comfortable. The only issues for me were that the tub had no stopper. Thus taking a warm bath after a cold day was impossible. The other was that the water pipes in the shower sounded like sirens as lon as the wated was on for a shower. Quite annoying for me and I'm sure for other guests in the early morning.
Stayed 1 night in Nov 2023
Response from Onley Inn Management on 28 Nov 2023
Thank you for you feedback!

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient, clean well kept accommodations
Stayed 1 night in Nov 2023
Response from Onley Inn Management on 28 Nov 2023
Thank you for your feedback!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Onley Inn Management on 13 Nov 2023
Thank you for your feedback!

10/10 Excellent

tokita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Onley Inn Management on 7 Nov 2023
Thank you for your feedback!

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never disappoints me when I stay there. Staff are very friendly and accommodating.
Stayed 3 nights in Oct 2023
Response from Onley Inn Management on 30 Oct 2023
Thank you for your feedback!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Onley Inn Management on 30 Oct 2023
Thank you for your feedback!

10/10 Excellent

tree

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean and quiet. Friendly staff and the location is convenient to everything.
Stayed 2 nights in Oct 2023
Response from Onley Inn Management on 29 Oct 2023
Thank you for your feedback!

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed one night and found it clean, friendly, quiet and economical. The decor was simple and functional. I would stay here again.
Stayed 1 night in Oct 2023
Response from Onley Inn Management on 23 Oct 2023
Thank you for your feedback!

6/10 Okay

Annazetta D

Stayed 1 night in Oct 2023
Response from Onley Inn Management on 15 Oct 2023
Thank you for your feedback! Please let us know how we can improve our service.

2/10 Terrible

Barbara

Stayed 1 night in Oct 2023
Response from Onley Inn Management on 15 Oct 2023
Thank you for your feedback! We are truly sorry for your experience at our hotel. Please let us know how we can improve for next time.

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Onley Inn Management on 10 Oct 2023
Thank you for your feedback!

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly desk employee and worked with us about check out time since we got there really late.
Stayed 1 night in Oct 2023
Response from Onley Inn Management on 10 Oct 2023
Thank you for your feedback!

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very friendly and my room was clean and smelled good
Stayed 2 nights in Oct 2023
Response from Onley Inn Management on 9 Oct 2023
Thank you for your feedback!

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay. Service was superb! Highly recommend!!!
Stayed 1 night in Sep 2023
Response from Onley Inn Management on 7 Oct 2023
Thank you for your feedback!

10/10 Excellent

Pam

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay because it was the right price and convenient for us to where we needed to travel. Also the room was clean and the staff was friendly. We plan on staying there again on our next visit.
Stayed 1 night in Oct 2023
Response from Onley Inn Management on 7 Oct 2023
Thank you for your feedback!