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Reviews of Hampton Inn Lacrosse/Onalaska

2.5 out of 5
Hampton Inn Lacrosse/Onalaska
308 Hampton Ct, Onalaska, WI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 377 out of 640 reviews" "
Rating 8 - Good. 202 out of 640 reviews" "
Rating 6 - Okay. 48 out of 640 reviews" "
Rating 4 - Poor. 10 out of 640 reviews" "
Rating 2 - Terrible. 3 out of 640 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Autum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well updated rooms and property. The building itself is an older hotel, but the inside is clean and well re-done. Carpet in the rooms is a little dingy and could be replaced, but overall very clean room. Could use new pillows for the bed, but overall bed and bedding looked clean. I am pretty picky when it comes to hotels. It was a nice place to stay and for the price even better. Microwave and mini fridge in the room.
Stayed 1 night in May 2024
Response from Mai Vang on 25 May 2024
Hello Autum, Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, service and facilities and that our accommodations fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, Mai Vang

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Mai Vang on 23 May 2024
Hello Michael, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities
Bathroom floor is sloped so water runs from walk in shower into the bathroom. Made a big puddle in middle of bathroom. Other than that it’s a great place to stay. Room 101
Stayed 1 night in May 2024
Response from Mai Vang on 15 May 2024
Hello Steve, We wanted to take a moment to say thanks for the feedback on your recent stay here at our property. We're sorry to see you experienced these issues with your stay, but we appreciate you bringing them to our attention. We hope you will consider staying with us in the future if your travels should bring you back to our area.Best, Mai V.

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly (Mai) and everything is very clean.
Stayed 1 night in Apr 2024
Response from Mai Vang on 1 May 2024
Hello Bethany, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to shopping. Room was clean. The rooms were quiet except for the children jumping in the floor above us which is understandable and wasn't a concern/bother to us. Hot tub was very enjoyable. The front desk is sometimes unattended with a plaque stating that the workers are off supporting other customers.
Stayed 1 night in Apr 2024
Response from Mai Vang on 29 Apr 2024
Hello Mark, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024
Response from Mai Vang on 1 May 2024
Hello Emma, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, the staff was friendly, most areas seemed updated. The hours for the pool and hot tub were reasonable. Our stay was quiet and comfortable. Most importantly, the beds were comfortable!
Stayed 1 night in Mar 2024
Response from Mai Vang on 1 Apr 2024
Hello Brenda, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Wonderful breakfast! Up to date accommodations.
Stayed 1 night in Mar 2024
Response from Mai Vang on 31 Mar 2024
Hello Shannon, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai Vang

10/10 Excellent

Rachele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, well kept hotel with an excellent breakfast, nice amenities (pool, gym, laundry), and helpful, friendly staff.
Stayed 7 nights in Mar 2024
Response from Mai Vang on 19 Mar 2024
Hello Rachele, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.

10/10 Excellent

Melissa

Stayed 1 night in Mar 2024
Response from Mai Vang on 8 Apr 2024
Hello Melissa,Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best,Mai Vang

10/10 Excellent

Shelly

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Mai Vang on 21 Apr 2024
Hello Shelly, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mai Vang on 27 Feb 2024
Hello Stephanie, We wanted to take a moment to say thanks for the feedback on your recent stay here at our property. We're sorry if you experienced any issues with your stay, and in the future ask that you please bring them to our attention so that we may have the opportunity to provide you a truly comfortable experience. We wish you a safe journey in all your future travels.Best, Mai V.Guest Service Manager

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Bathroom door didn’t lock and lock was broken on inside room door
Stayed 1 night in Feb 2024
Response from Mai Vang on 24 Feb 2024
Hello Tammy, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future. Thank you for informing us about this issue in your room as we will work to improve our overall guest experience.Best, Mai V.Guest Service Manager

10/10 Excellent

RALPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Mai Vang on 24 Feb 2024
Hello Ralph, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.Guest Service Manager

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Mai Vang on 24 Feb 2024
Hello Jessica, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.Guest Service Manager

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Mai Vang on 11 Feb 2024
Hello Kurt, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.Guest Service Manager

10/10 Excellent

Timothy

Travelled with family
Nice rooms, very clean and modern. We stay in Onalaska 3-4 times a year and I think we found our new place to stay. Only downside was internet wasn’t the best.
Stayed 1 night in Feb 2024
Response from Mai Vang on 5 Feb 2024
Hello Timothy, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.Guest Service Manager

8/10 Good

Jodi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When the door lock battery dies.....
Staff member was great! I had no remote for TV. Got a new one. Door lock battery died. A first for me. Desk staff fixed it fast. A+ for staff!!
Stayed 1 night in Jan 2024
Response from Mai Vang on 23 Jan 2024
Hello Jodi, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.

10/10 Excellent

GREGORY, Minnetonka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mai V. on 22 Jan 2024
Hello Gregory, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.

6/10 Okay

Haley

Liked: Staff & service, amenities
Disliked: Cleanliness
The air conditioning and heat would remain on wouldnt set all the time - so it either kept getting colder and colder or hotter and hotter. Looked like the “set” button was missing? Shower was dirty, hair on the towels, fridge had food smears, and sheets wouldn’t stay around the corners of the bed even when I tried to fix it. Breakfast, whirlpool, and front desk staff were nice though.
Stayed 1 night in Jan 2024
Response from Mai Vang on 17 Jan 2024
Hello Haley, We wanted to take a moment to say thanks for the feedback on your recent stay here at our property. As a Hilton Honors member, you are among our most valued guests. We're sorry to see you experienced these issues with your stay and we appreciate you bringing them to our attention. Please do not hesitate to contact our staff about these issues as we would like the opportunity to make it right. We hope you will consider staying with us in the future if your travels should bring you back to our area.Best, Mai V.Guest Service Manager

8/10 Good

jessie

Stayed 1 night in Jan 2024
Response from Mai Vang on 9 Jan 2024
Hello Jessie, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.Guest Service Manager

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mai Vang on 17 Dec 2023
Hello Joel, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.Guest Service Manager

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from Mai Vang on 14 Dec 2023
Hello Karen, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.

10/10 Excellent

Nyia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mai Vang on 14 Dec 2023
Hello Nyia, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
They can do better
Okay for short stay. We stayed 6 days. Don’t bother getting the largest king suite, it’s half empty. Apparently used to have a large whirlpool tub. Gone now but didn’t bother to put anything in its place. There’s a reason why they post pictures of these suites from only one side of the room. I’m posting the other side of the room in my review. There’s no coffee table nor any small table to eat on if you get food delivered, takeout or want a snack. Which you tend to do within 6 days. No maid service the entire time. Bed became such a mess with duvet over a comforter. Finally took duvet off. Window heat\air unit said to use thermostat on wall. Thermostat on wall said it didn’t work and to use window unit. Our suite was next to stairwell on third floor. Don’t go there (#301). You will hear heavy metal door slams all night & day long. An that’s in Addition to the loud highway. And if you do, be careful if you lean back in desk chair. Our grandkids are in Onalaska so we are there often. Will be taking a look at other options next time.
Stayed 6 nights in Dec 2023
Response from Mai Vang on 7 Dec 2023
Hello there, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We are still undergoing renovations for this property and will hopefully be able to complete this process to provide our guest a better experience. In the future, we are you to contact our staff about any skipped stayover service unless you have utilized the Do Not Disturb sign on your door which refrains all employees from entering the room. We provide guest amenities at the front desk upon request for your stay.Best, Mai Vang

10/10 Excellent

Nedzad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Mai Vang on 28 Nov 2023
Hello Nedzad,Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property! We will definitely be back!
Stayed 1 night in Nov 2023
Response from Mai Vang on 28 Nov 2023
Hello Jennifer, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

6/10 Okay

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Normally I stay here and it’s a pleasant experience. This time it was loud with other families were up late in the hallway and there was also a loud running toilet that woke me up on and off throughout the night.
Stayed 1 night in Nov 2023
Response from Mai Vang on 19 Nov 2023
Hello Laura, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. Please don't hesitate to contact our front desk about the noise you experience as we would like a chance to remedy this issue directly. We hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Mai Vang on 15 Nov 2023
Dear Michael, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

10/10 Excellent

Tim

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Mai Vang on 13 Nov 2023
Hello Tim, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best,Mai VangGuest Service Manager

6/10 Okay

Jamee

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Mai Vang on 25 Oct 2023
Hello Jamee, We wanted to take a moment to say thanks for the feedback on your recent stay here at our property. We wish you safe travels and comfortable accommodations in all your future journeys.Best, Mai VangGuest Service Manager

8/10 Good

shawn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and in order. Would be nice to have local papers or restaurant hard copy options available to check out. Hot tub jets weren’t working and no towels at the pool.
Stayed 1 night in Oct 2023
Response from Mai Vang on 24 Oct 2023
Hello Shawn, We wanted to take a moment to say thanks for the feedback on your recent stay here at our property. We appreciate your detailed feedback and will share your comments with our team as we continually work to improve our overall guest experience. We wish you safe travels and comfortable accommodations in all your future journeys.Best, Mai VangGuest Service Manager

8/10 Good

Jodi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mai Vang on 20 Oct 2023
Hello Jodi, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Mai Vang on 16 Oct 2023
Hello David, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

6/10 Okay

ida

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Mai Vang on 13 Oct 2023
Hello Ida, We wanted to take a moment to say thanks for the feedback on your recent stay here at our property. We're glad to see you had a good experience and wish you safe travels and comfortable accommodations in all your future journeys.Warmly, Mai VangGuest Service Manager

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mai Vang on 9 Oct 2023
Hello Larry, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

8/10 Good

MaiNue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to look for a last minute room since the hotel we originally booked was full. I am glad we booked the Hamptons after experiencing unprofessional service at the hotel we originally booked. Checking in at Hamptons was easy and smooth. The clerk was respectful and helpful. The room was clean and breakfast had a good variety to choose from. Even though it cost us more than we originally planned, I'm glad we stayed at the Hamptons.
Stayed 1 night in Sep 2023
Response from Mai Vang on 3 Oct 2023
Hello MaiNue, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Mai Vang on 3 Oct 2023
Hello Danielle, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk, clean rooms and choice of eating places close by.
Stayed 1 night in Sep 2023
Response from Mai Vang on 28 Sept 2023
Hello Judy, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

2/10 Terrible

K

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty towels were left in my room and I requested a call from the manager because there was not one on duty. I never received any call or acknowledgement from the manager of this property.
Stayed 1 night in Jun 2023
Response from Mai Vang on 19 Sept 2023
Hello K, We wanted to take a moment to say thanks for the feedback on your recent stay here at our property. We will investigate this matter as it was not passed onto management to contact you. We will share this comment with our team to better improve our overall guest experience and wish you safe travels and comfortable accommodations in all your future journeys.Best, Mai VangGuest Service Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Very convinient to interstate. Nice options for dinner nearby.
Stayed 1 night in Sep 2023
Response from Mai Vang on 19 Sept 2023
Hello there, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a good experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Mai Vang on 19 Sept 2023
Hello Kristin, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and relaxing It would have been nice if the hot tub was working
Stayed 2 nights in Sep 2023
Response from Mai Vang on 19 Sept 2023
Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a good experience with us with the exception of the hot tub. We hope you will consider staying with us in the future should your travels come this way.Best, Mai VangGuest Service Manager

10/10 Excellent

Jill

Liked: Staff & service, property conditions & facilities
Clean and great service
Stayed 1 night in Sep 2023
Response from Mai Vang on 18 Sept 2023
Dear Jill, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Mai Vang on 12 Sept 2023
Hello there, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

10/10 Excellent

Daniel, Gaithersburg

Travelled with family
Liked: Amenities, property conditions & facilities
Easy in and out
Stayed 1 night in Sep 2023
Response from Mai Vang on 5 Sept 2023
Hello Daniel, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stop overnight while traveling.
Stayed 1 night in Aug 2023
Response from Mai Vang on 21 Aug 2023
Hello Scott, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Sincerely,Mai VangGuest Service Manager

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Aug 2023
Response from Mai Vang on 18 Aug 2023
Hello Barbara, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

8/10 Good

Whitney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that breakfast was offered. Staff was great. Only thing I did not care for was the shower. Seemed dirty, glass was cloudy and didn’t look clean…our shower had rusting on parts near floor which looked grimey. We were in 205 and room was decent but looked like it was cleaned quickly, and not thoroughly. We came from MN, 3 hr and 45 min drive to stay there and had an extra hour to check out but would’ve appreciated being able to stay until 1 instead of noon. Just posting so maybe these requests can be resolved or satisfactory for future guests. Thank you
Stayed 1 night in Jul 2023
Response from Mai Vang on 1 Aug 2023
Hello Whitney, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. Please don't hesitate to bring up these issues during your stay for us to have a chance to make it right. We will pass this feedback to our team to improve our overall guest experience. We hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

8/10 Good

Achuth

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Mai Vang on 1 Aug 2023
Hello Achuth, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Sincerely,Mai VangGuest Service Manager