Lobby
Check availability

Reviews of Holiday Inn Express & Suites Cherry, an IHG Hotel

3 out of 5
Holiday Inn Express & Suites Cherry, an IHG Hotel
6939 North 102nd Circle, Omaha, NE

Reviews

8.8

Excellent

Rating 10 - Excellent. 319 out of 557 reviews" "
Rating 8 - Good. 163 out of 557 reviews" "
Rating 6 - Okay. 37 out of 557 reviews" "
Rating 4 - Poor. 24 out of 557 reviews" "
Rating 2 - Terrible. 14 out of 557 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Barb

Liked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 2 nights in May 2024

8/10 Good

Jodi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly my room definitely could have been a little cleaner … I don’t think the housekeeper tried very hard when the last people checked out … they got what they could see however they should of been more observant of what they could not
Stayed 3 nights in May 2024
Response from Conway J. - General Manager on 20 May 2024
Thank you so much for your review of our hotel. It's something our staff takes great pride in, so we value your feedback. If ever there is an issue during your stay feel free to contact the front desk at any time. So we can address that issue at that time. We hope you will visit us again.

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot appeared a little secluded and there was what appeared some broken window glass in the parking lot so was a little concerned about vehicle getting broken into.
Stayed 2 nights in May 2024
Response from Conway J. - General Manager on 17 May 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excellent

Aracely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Conway J. - General Manager on 17 May 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excellent

Erich

Liked: Cleanliness, staff & service, property conditions & facilities
It was a really good experience staying here
Stayed 2 nights in May 2024
Response from Conway J. - General Manager on 10 May 2024
Thank you for all of your kind words. Our staff takes great pride in property and glad that shows through. We look forward to seeing you the next time in Omaha.

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Conway J. - General Manager on 10 May 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Conway J. - General Manager on 10 May 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.

8/10 Good

Amari

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very polite and welcome
Stayed 1 night in Apr 2024
Response from Conway J - GM on 11 Apr 2024
Thank you for staying with us at Holiday Inn Express & Suites Cherry Hills. We hope you will consider us again your next time in Omaha

10/10 Excellent

Marti Jo

Stayed 2 nights in Mar 2024
Response from Conway J - GM on 11 Apr 2024
Thank you for staying with us at Holiday Inn Express & Suites Cherry Hills. We hope you will consider us again your next time in Omaha

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean, safe, quiet, good breakfast buffet.
Stayed 2 nights in Mar 2024
Response from Conway J - GM on 11 Apr 2024
Thank you for all of your kind words. Our staff takes great pride in property and glad that shows through. We look forward to seeing you the next time in Omaha.

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , friendly staff, good breakfast, relaxing time at hot tub and comfortable bed. We definitely will be booking here again.
Stayed 1 night in Mar 2024
Response from Conway J - GM on 11 Apr 2024
Thank you for all of your kind words. Our staff takes great pride in property and glad that shows through. We look forward to seeing you the next time in Omaha.

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, great breakfast
Stayed 1 night in Mar 2024
Response from Conway J - GM on 11 Apr 2024
Thank you for all of your kind words. Our staff takes great pride in property and glad that shows through. We look forward to seeing you the next time in Omaha.

10/10 Excellent

Jed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property close to highway with hot breakfast.
Stayed 2 nights in Mar 2024
Response from Conway J - GM on 11 Apr 2024
Thank you for all of your kind words. Our staff takes great pride in property and glad that shows through. We look forward to seeing you the next time in Omaha.

4/10 Poor

Tim

Travelled with family
Disliked: Amenities, property conditions & facilities
Hot tub was broken. It the room outlets and other electrical items were loose and hanging on the walls. The sofa was filthy and the neighbors were loud. I book the room for the hot tip and other items that did not work. I would not stay here again.
Stayed 1 night in Mar 2024
Response from Conway J - GM on 11 Apr 2024
Thank you for staying with us at Holiday Inn Express & Suites Cherry Hills. If ever there is an issue during your stay feel free to contact the front desk at any time. So we can address that issue at that time. Our staff takes great pride in property and that our guest feel at home. We hope you will consider us again your next time in Omaha and give us the change to exceed your expectations. My sincere apologies.

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well maintained. Convenient to the freeway.
Stayed 1 night in Mar 2024
Response from Conway J - GM on 11 Apr 2024
Thank you for all of your kind words. Our staff takes great pride in property and glad that shows through. We look forward to seeing you the next time in Omaha.

10/10 Excellent

Steven

Stayed 1 night in Mar 2024
Response from Conway J - GM on 11 Apr 2024
Thank you for staying with us at Holiday Inn Express & Suites Cherry Hills. We hope you will consider us again your next time in Omaha

10/10 Excellent

Daniel

Stayed 3 nights in Feb 2024
Response from Conway J - GM on 11 Apr 2024
Thank you for staying with us at Holiday Inn Express & Suites Cherry Hills. We hope you will consider us again your next time in Omaha

10/10 Excellent

Chanelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Conway J - GM on 11 Apr 2024
Thank you for staying with us at Holiday Inn Express & Suites Cherry Hills. We hope you will consider us again your next time in Omaha

10/10 Excellent

Gumma

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Conway J - GM on 11 Apr 2024
Thank you for staying with us at Holiday Inn Express & Suites Cherry Hills. We hope you will consider us again your next time in Omaha

10/10 Excellent

Sabine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great, did appreciate house keeping knocking on my door 2.5 hours before check out. I was sleeping.
Stayed 1 night in Feb 2024
Response from Conway J - GM on 11 Apr 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express CHERRY HILLS. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.

8/10 Good

Ormond

Stayed 1 night in Feb 2024
Response from Conway J - GM on 11 Apr 2024
Thank you for staying with us at Holiday Inn Express & Suites Cherry Hills. We hope you will consider us again your next time in Omaha

8/10 Good

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Propert was under construction when we went so it was slightly loud, but rooms were clean as was dining hall. No complaints. It did for being close to the wedding venue.
Stayed 1 night in Dec 2023
Response from Conway J - GM on 11 Apr 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express CHERRY HILLS. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly Remodeled
This was a nice location, was recently remodeled and the breakfast was great as to expect with IHG Hotels
Stayed 1 night in Feb 2024
Response from Conway J - GM on 11 Apr 2024
Thank you for all of your kind words. Our staff takes great pride in property and glad that shows through. We look forward to seeing you the next time in Omaha.

8/10 Good

Carol

Business traveller
Stayed 5 nights in Jan 2024

10/10 Excellent

Samantha

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, the staff was beyond helpful when you needed it. It felt like home away from home. A very nice place for relaxation!
Stayed 1 night in Jan 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was very happy
Stayed 1 night in Jan 2024

10/10 Excellent

Alfredo M., West Richland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, entire staff was friendly and very helpful
Stayed 3 nights in Jan 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Yoarit Israel Sanchez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and clean, just what I needed.
Stayed 1 night in Jan 2024

10/10 Excellent

Grace

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and friendly! Definitely would return.
Stayed 1 night in Jan 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Tammie

Clean and quiet
Stayed 1 night in Jan 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Michele

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Cole

Disliked: Property conditions & facilities
in the middle of a remolded
Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

steve

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to travel from
Stayed 2 nights in Dec 2023

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and welcoming. We will come back again for a later stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
The staff was some of the kindest people ever and the location was so convenient. The beds were comfy and the breakfast was hot. Absolutely recommend.
Stayed 4 nights in Dec 2023

10/10 Excellent

Timothy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and good welcome
Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this facility due to its proximity to the airport. I want to recognize Robert and Tim for their help at the front desk; also Annette for helpful directions; and last but not least, Jeffrey, who was the "pancake machine fixer". What a great crew. Everyone was SO NICE, but that's usual for Nebraska people. Us midwestern folks are known to be friendly.
Stayed 7 nights in Nov 2023

10/10 Excellent

Hanna

Stayed 1 night in Nov 2023

10/10 Excellent

Peggy

Stayed 1 night in Nov 2023

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, great breakfast, great jacuzzi and pool area, friendly and quiet. Updated rooms, tv i could understand!
Stayed 1 night in Nov 2023

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally clean. Friendly helpful staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice updates rooms and continental breakfast was good.
Stayed 2 nights in Oct 2023