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"It is close to the station and the big supermarket."

"The staff were so welcoming and it was a comfortable environment to stay at. "

"Very friendly"

"Lovely, great location, friendly staff"

"Our stay at the Ryokan Tsuchi to Ito was nothing short of a dream. The ryokan itself is beautiful with gorgeous details and comfort in every corner. The host, Kimi, went above and beyond to make us feel welcome and cared for, and provided wonderful recommendations as we spent our days exploring Nagano. The food is absolutely exceptional, and you can tell they take great pride in the food they grow and Kimi’s mom is an incredible cook. We will never forget our stay, and enthusiastically recommend...

"The hotel is not the most convenient to Hakuba town, but it is quite and there is a shuttle to two ski resorts (limited to three times a day, each way). The breakfast is a great way to start the day and the onsen is a nice place to relax after a day of skiing. The rooms are vintage charm, but the staff are so very friendly."

"18時のチェックイン時スタッフがおらず、セルフチェックインはいいのですが、外は真っ暗、大浴場は使えず、部屋のお風呂はお湯が出ませんでした。電話で教えてもらいボイラーのスイッチを自分で入れたのは初めての経験でした。室内はカメムシが飛んでいて、夜よく眠れませんでした。"

"Wonderful cheerful hospitality throughout our stay here. Kaiseki meals were outstanding! Our room with private outdoor onsen and mountain view was a perfect enchanting respite and recharge halfway through our whirlwind tour of Japan. Lovely!"

"Very friendly staff and good facilities!"