Old Trois-Rivieres Holidays from NZ$697

The property seems to be conscious of environmental issues, but it could make the separation of breakfast remains by guests much easier if there were more explicit instructions for what goes in recycling and what doesn’t. (I can’t remember if they have a composting option.) Travellers coming from outside Montreal don’t know what Montreal’s regulations are and if they are like me, prefer not to have to guess.

Excellent property.

The hotel and guest services were very helpful and accommodating. We had a family emergency and requested a refund for 3 nights. The property manager and Expedia worked together to help us out and we are very grateful for their compassion. Only downfall was the pool area needed to be tidy/ clean up around the pool deck.

The brand of Embassy suites attracted us to stay here. The omelette station was a nice touch and Nancy was a standout employee. When a guest dropped serving tongs and put them back for other guests to use dirty tongs. ( other staff heard but ignored the situation and walked by) she called out a server and asked them to remove them.

It was ok Usually the Accor property goes above and beyond but this was just normal