Old Town West Hotels, Fort Collins

"Everything was clean. Most everything was alright, but the rooms weren’t sound proof like advertised. I could hear other guests in the call and next door. "

"Room clean, pool area clean. Good fresh "

"This hotel has so much charm. The location could not be better. The beds are so comfortable. "

"Clean room, breakfast and bar fine, staff is very friendly and helpful, dining needs different menu than same pub food in bar ie healthier choices like last year (salmon, steak, vegetables, etc). "

"It was a very bad experience. When my girlfriend and I checked into our jacuzzi room we were excited to use the jacuzzi. We did get in pretty late about 9pm but figured we'd have plenty of time to relax before going to bed, we were wrong. After filling up the jacuzzi tub we tried the jets over and over with no luck. I went down to tell staff at the front desk because he wasn't answering my phone calls. He was on the phone with someone sounded like his girlfriend. He stated that the room shouldn't have been booked as the problem was reported the prior night for maintenance. I said well what the heck I want a discount then. He then stated no discount as he can get me into another similar room. I stated I would deal with the discount issue in the morning. Well after packing our things and heading to the new room. We find out the room keys would not work. So again I go down the front desk. He re programs the keys and says they should work no I try and no luck again! I go back down and he follows me and tries, no luck. He then goes gets the master and that works so he proceeds to mess with the room whole we wait. He comes back and says ok I've moved you to a different room again that the key does work. We fill up the tub to the new room and the knob is missing for the jets. So then we have to move again it's about 230am at this point. We finally got to use the jacuzzi in the new new new room. Moved 3 times! Called corporate in the morning said they would investigate has beenaweek."

"Very"

"Great location and huge rooms!"

"Nice and clean. Wished there was a hot tub and the pool was a little chilly. Other than that, it was great!"

"NICE BREAKFAST EASY ACCESS"