Family Hotels & Resorts in Old Town Benidorm from NZ$188

"The breakfast was lovely as were the staff...the room was cleaned daily and although spotless I expected it to be more modern. I stayed in the privilege room and the shower although clean was a bit grubby and had a damp smell which lingered in the room."

"DO NOT stay here unless you want a dose of food poisoning!!!! This is no way a 4 star hotel. Three of us on the first day went down for dinner in the hotel restaurant. We ate at 9pm and by 9.30 pm we were all vomiting. Seems a coincidence!! By 1am we were so ill we had to get a doctor to come out and give injections to stop the vomiting and diarrhea. Spent the next day in bed and it came to our attention that lots of people in the hotel were ill. When we spoke to reception they denied any issue and told us it was stomach flu!! We never ate in the hotel again and had to spend extra eating out. Staff also in the hotel were very rude - as if trained to be so!!! Everything a bother to them and a big attitude. Lifts so slow and one broken for a few days. The list could go on and on and on. This placed should be inspected by health and safety. Terrible."

"We had an issue with our room but they moved us to another room. Nice and clean and good view from balcony. Pool bar was not open when we were there but not a problem."

"Everything ok"

"Room was clean and well stocked, the check in was quick and efficient. Pity about the hike from the strip"

"Room was very clean , staff from reception to waiting on staff in the bar and restaurant exceptional,beach view very good all in all great stay only criticism was no bar service at the jacuzzi on the rooftop still great stay would recommend "

"The food was good. However layout of hotel a little bit difficult for disability scooter. "

"Great location. Staff very helpful and courteous. The Gentleman (Jay) on reception and manager was brilliant. Went above and beyond to fulfill our requirements with a style and confidence. How refreshing it is when you get this level of service. 10/10 Thank you Baz n Gaz from Manchester UK"

"The apartment met all expectations. What surpassed expectations was the staff! Andres and Javier in reception are both incredibly nice human beings who went above beyond (helping with luggage, walking me to the unit, getting maintenance late in the evening to repair the a/c.) Even the 2 maintenance men were personable and competent. Add the lending library in the lobby and I won't stay anywhere else in Benidorm!"