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"We loved this hotel. We were particularly impressed with the kindness of the staff. Sujawa, in particular, greeted us with warmth and made sure we were immediately comfortable after coming into the hotel on a very hot day. She also explained the local bus service and allowed us to check in earlier than anticipated, which made our day in Nikko so much easier and more enjoyable. The room was perfect and very clean, and the coffee machine in the main kitchen area was much appreciated. Would highly recommend this hotel. "

"Great place to stay in Nikko. I would definitely stay here again."

"This is a great hotel with a fantastic history. Large, comfortable, quiet rooms in a serene setting. The staff is friendly, efficient, and eager to make your stay as comfortable as possible. They made us feel like royalty. "

"Staff was fantastic and good food for breakfast and dinner. Very pleasant experience. But the area is pretty remote and would love to have more transportation options around the area. But still accessible via public transportation and very fun. "

"A nice, clean hotel conveniently located very close to the station. The top floor offers a lovely view, and the simple breakfast was a good start to the day. Overall, a comfortable stay for one night in Nikko."

"A relaxing place to stay at while visiting Nikko."

"We really enjoyed staying here, the onsen was so relaxing and beautiful. Some of the staff were very nice and sweet, others were kind of rude. Its also very quiet and safe around the hotel so we liked that. It was hard to find a restaurant within 20 minutes walking that was open for dinner, but we met a sweet auntie who told us where to find good food. We will definitely stay here again when we come to Kinugawa"

"The best part about this hotel was that everything was neat and clean and the dining was very affordable price "

"Wonderful stay, relaxing facilities and the in room private onsen and balcony was amazing. Will stay again! "