Exterior
Check availability

Reviews of Baymont by Wyndham Oklahoma City/Quail Springs

2.5 out of 5
Baymont by Wyndham Oklahoma City/Quail Springs
13500 Plaza Ter, Oklahoma City, OK

Reviews

7.0

Good

Rating 10 - Excellent. 277 out of 1000 reviews" "
Rating 8 - Good. 278 out of 1000 reviews" "
Rating 6 - Okay. 177 out of 1000 reviews" "
Rating 4 - Poor. 117 out of 1000 reviews" "
Rating 2 - Terrible. 151 out of 1000 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Melanie

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They suck
Stayed 1 night in Apr 2024

2/10 Terrible

Jason

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Every from no hot tub no pool no completely breakfast stinky dirty room with no light bulbs a broken table,toilet seat
Stayed 2 nights in Apr 2024

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Vladimir

Liked: Cleanliness, property conditions & facilities
It was ok
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Jimmy

Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, and convenient
Stayed 2 nights in Mar 2024

10/10 Excellent

Sofia

Stayed 1 night in Mar 2024

4/10 Poor

Stacie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a hot tub.
Stayed 1 night in Mar 2024

8/10 Good

Ashley

Travelled with family, Business traveller, Travelled with partner
Liked: Property conditions & facilities
Nice place for price little outdated but great deal for $
Stayed 1 night in Mar 2024

10/10 Excellent

Cissy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Nice for price
Stayed 1 night in Mar 2024

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man who checked me in was very polite and helpful, he printed out a map to get me to Paycom Center Everything is clean and pleasant
Stayed 1 night in Mar 2024

10/10 Excellent

Sheryl

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly & the area was relatively quiet & the hot tub was relaxing.
Stayed 2 nights in Feb 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked with me on accommodating my special needs child and went above and beyond to make sure that the stay was enjoyable and safe
Stayed 7 nights in Feb 2024

8/10 Good

katelyn

Travelled with family and small children
Liked: Cleanliness, staff & service
Close to shoppings (mall and Walmart) close to restaurants. Perfect location for me because I need to travel back and forth from OKC to Edmond

8/10 Good

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good motel at a good price
Stayed 2 nights in Feb 2024

10/10 Excellent

Brianna

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well kept and friendly staff always willing to help
Stayed 7 nights in Feb 2024

8/10 Good

Duane

Stayed 2 nights in Feb 2024

8/10 Good

Sheryl

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were nice & the area was well kept.
Stayed 4 nights in Feb 2024

8/10 Good

Duane

Liked: Staff & service
Good price
Stayed 4 nights in Feb 2024

8/10 Good

Mark

Liked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing people very friendly and helpful. It’s nice and quiet with a breakfast option although it sadly doesn’t offer much for breakfast the option is there. They have also been very understanding about my low functioning autistic son and have tried to make sure we aren’t bothered by anyone so he can remain calm and comfortable. Great place to stay and pretty affordable.
Stayed 7 nights in Feb 2024

8/10 Good

Sheryl

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast options could be better.
Stayed 7 nights in Jan 2024

10/10 Excellent

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast wasn’t really that well but good experience overall.
Stayed 1 night in Feb 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean & people were friendly
Stayed 7 nights in Jan 2024

10/10 Excellent

Dandrae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Good price
Stayed 1 night in Jan 2024

4/10 Poor

Courtney

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Dresser in the room we had to shimmy so the doors would stay closed. Shower would not drain. Shower floor felt uneven. Floors dirty. Needs a major deep clean. Breakfast was listed as a full hot breakfast. The waffle container did not have any mixture in it to make waffles. The gravy was the only thing hot. The juice dispenser had Floaties in it. There was no coffee the hotel is in need of major upgrades and cleaning.
Stayed 1 night in Jan 2024

2/10 Terrible

Taylor

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is clearing a smoking hotel when it says it is not. It stinks. The staff was unhelpful and they don’t care about the customers only getting paid for your stay. Will never recommend this hotel to okc travelers.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jannilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Jasmine

Stayed 1 night in Jan 2024

2/10 Terrible

Bridget

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gross not clean
Stayed 1 night in Jan 2024

6/10 Okay

William

Travelled with family, Business traveller, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Only thing we really found was after we checked in, the room was ready to go other than ketchup had been spewed about onto a lamp shade at the table, wall and the picture.. Notified the front desk and we stayed in the room other wise.. Wife is handicapped so a taller toilet would be nice.. The toilet sits rather low to the floor so not sure if this is an industry standard or not..
Stayed 1 night in Jan 2024

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible experience
I, booked through an app., I called... no answer. I showed and to a sign " be back in 15 minutes", I asked the gentle man, about my reservation.. He, did not see one... I. left and called back , again NO ANSWER.. I , went back the next day and talked to the same same gentleman, which stated.. He, eventually, saw a reservation later after , I left... I, would never recommend, or booked thought the app., again.. as, for as the Hotel.. YOU all need to answer the phones..
Stayed 5 nights in Jan 2024

8/10 Good

Kelley

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Home away from home for a funeral
We picked this hotel because it was as close as possible to our father's home, as we were attending a funeral for our step-mother. I should have been alerted to the price because it was so reasonable, but thought that might be an incentive from Hotels.com. The service was excellent. The breakfast was pretty good. The room was basically clean. The hotel was looking it's age, and the facilities were not great. The hot tub jets didn't work and the water was not circulating correctly, which was gross. We opted to not use it. The vending machine was empty, which was weird. The room next to us had 48 hours of ongoing domestic arguments and we could clearly hear them all night. I didn't tell the manager because honestly, what could he do? Finally, the bed, while clean, was absolutely horrible. one third of the mattress collapsed into a slope that made sleeping difficult. We opted not to move because we weren't there much, it would be a pain, and could possibly have gotten worse in a new room. My takeaway is that you get what you pay for. Let me reiterate though, the service was very good.
Stayed 4 nights in Jan 2024

10/10 Excellent

Elizabeth

Liked: Staff & service
Disliked: Cleanliness
The smell was not good
Stayed 1 night in Jan 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
For the purpose of the stay, it's location was convenient. The room was clean. I couldn't locate the remote for the TV. The breakfast left a lot to be desired. The gravy for the bisquits appeared to have been in the crockpot for more than just the morning I'd seen it. The only other hot food were waffles, toast, and oatmeal. Luckily, an iHop was adjacent to the hotel.
Stayed 2 nights in Jan 2024

10/10 Excellent

Robinette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
weekend trip.
Staff was very friendly. The 1st room they gave us the heater did not work. They were very quick to come check it and then get us another room.
Stayed 1 night in Jan 2024

6/10 Okay

Steven

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
the staff here is fantastic. they go above and beyond to take care of their guests. rooms were quiet. only drawback was pool is extremely cold
Stayed 5 nights in Dec 2023

2/10 Terrible

Jacqueline

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room did not smell good. Random hairs on comforter when we entered. Not deep cleaned well. Didn’t feel sanitary. Pool was freezing to the point we couldn’t use it. Hot tub looked like pee water. Went back upstairs to our room to find the tv didn’t work. We lost our money and didn’t stay the night.
Stayed 1 night in Dec 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Robert, Sandy Hook

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the area hospitals and the highway, for a budget friendly stay.
Stayed 1 night in Dec 2023

4/10 Poor

JASHUN

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Keene

Travelled with family
Stayed 1 night in Dec 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Keisha

Travelled with partner
Liked: Staff & service
The pool was very nice.
Stayed 1 night in Dec 2023

4/10 Poor

LaDonna

Liked: Staff & service
Disliked: Cleanliness, amenities
Halls stink and dirty
Stayed 1 night in Oct 2023

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023