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Reviews of Holiday Inn Express & Suites Ogallala, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Ogallala, an IHG Hotel
206 Pony Express Lane, Ogallala, NE

Reviews

9.4

Exceptional

Rating 10 - Excellent. 490 out of 661 reviews" "
Rating 8 - Good. 139 out of 661 reviews" "
Rating 6 - Okay. 13 out of 661 reviews" "
Rating 4 - Poor. 8 out of 661 reviews" "
Rating 2 - Terrible. 11 out of 661 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amar

Stayed 1 night in May 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Shelley

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
We had an issue with the bathroom faucet being loose and the drain very slow but reported it and am sure it got fixed after we checked out! Wonderful location!
Stayed 1 night in Apr 2024

10/10 Excellent

donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Holly, Van Buren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable setting.
Stayed 1 night in Apr 2024
Response from Kim on 20 Apr 2024
Dear Holly, Thank you for taking the time to share your experience with us at the Holiday Inn Express & Suites Ogallala. We appreciate the positive feedback and hope to serve you again in the future!

10/10 Excellent

Thao Ke

Stayed 1 night in Mar 2024
Response from Kim on 20 Apr 2024
Dear Thao Ke,Thank you for taking the time to share your experience with us at the Holiday Inn Express & Suites Ogallala. We appreciate the positive feedback and hope to serve you again in the future!

10/10 Excellent

Patrick

Stayed 1 night in Mar 2024
Response from Kim on 20 Apr 2024
Dear Patrick, Thank you for taking the time to share your experience with us at the Holiday Inn Express & Suites Ogallala. We appreciate the positive feedback and hope to serve you again in the future!

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Mar 2024
Response from Kim on 20 Apr 2024
Thank you!

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kim on 27 Feb 2024
Thank you!

10/10 Excellent

Kathy

Stayed 1 night in Feb 2024
Response from Kim on 19 Feb 2024
Thank you!

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet location. Close to food and coffee if needed.
Stayed 2 nights in Jan 2024
Response from Kim on 19 Feb 2024
Thank you!

10/10 Excellent

Judy

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Kim on 19 Feb 2024
Thank you!

10/10 Excellent

Sylvie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kim on 19 Feb 2024
Thank you!

10/10 Excellent

Patricia E

Stayed 1 night in Dec 2023
Response from Kim on 6 Jan 2024
Thank you!

8/10 Good

Sandra

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room was updated and very nice. Booked again for the return home but this suite was a bit dated. Overall, a great property with wonderful staff.
Stayed 1 night in Dec 2023
Response from Kim on 19 Feb 2024
Dear Sandra,Thank you for taking the time to share your experience with us at the Holiday Inn Express & Suites Ogallala. We appreciate the positive feedback and hope to serve you again in the future!

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kim on 19 Feb 2024
Thank you!

2/10 Terrible

Greg

Stayed 3 nights in Dec 2023
Response from Kim on 19 Feb 2024
Thank you!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Comfortable beds, quiet, awesome coffee, excellent front desk staff, breakfast was tasty too! We will definitely stay here again!
Stayed 1 night in Dec 2023
Response from Kim on 19 Feb 2024
Thank you!!

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This was a great experience, the check in staff was super friendly and efficient. They offered us free drinks and snacks in the lobby until 7:30, the bed was comfortable as well as the pillows. My husband appreciated the nice TV which had easy hookups for the roku and chair in the room to relax. Breakfast was great with lots of options. Just a really great stay, it's on our list of places we look forward to staying at any time we travel this way.
Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed here before. It’s close to the freeway, clean, quiet, and comfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

Shaorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and easy access to the highway. Bonus was free wine and snacks in the evening. An added bonus after driving during the day. I would stay here again!
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Rick, LINCOLN

Stayed 1 night in Dec 2023
Response from Kim on 6 Jan 2024
Thank you!

10/10 Excellent

Lise

Liked: Cleanliness, property conditions & facilities, room comfort
Very good
Our stay was excellent. Staff, room, beds, food, all very good. I gave the cleanliness a four star only because there was some hair in the shower (not just one, but several) and in the corners of the bathroom floor
Stayed 1 night in Dec 2023
Response from Kim on 17 Dec 2023
Hey Lise, Thank you for taking the time to share your experience with us at the Holiday Inn Express & Suites Ogallala. We appreciate the positive feedback and hope to serve you again in the future!

10/10 Excellent

Vadim

Business traveller, Travelled with partner
Liked: Amenities
Very clean and comfy. Stuff is very friendly.
Stayed 2 nights in Nov 2023
Response from Kim on 21 Nov 2023
Dear Vadim, Thank you for taking the time to share your experience with us at the Holiday Inn Express & Suites Ogallala. We appreciate the positive feedback and hope to serve you again in the future!

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Nov 2023
Response from Kim on 21 Nov 2023
Thank you for taking the time to share your experience with us at the Holiday Inn Express & Suites Ogallala. We appreciate the positive feedback and hope to serve you again in the future!

10/10 Excellent

Diane

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Complimentary hot breakfast
Stayed 1 night in Nov 2023
Response from Kim on 5 Nov 2023
Dear Diane,Thank you for taking the time to share your experience with us at the Holiday Inn Express & Suites Ogallala. We appreciate the positive feedback and hope to serve you again in the future!

10/10 Excellent

Joy

Stayed 1 night in Oct 2023
Response from Kim on 17 Dec 2023
Thank you!

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kim on 5 Nov 2023
Thank you!

10/10 Excellent

Stela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean and fresh. Beautifully renovated room. Free breakfast with a variety of options, eco-friendly environment. Wholeheartedly recommend this property.
Stayed 1 night in Oct 2023
Response from Kim on 5 Nov 2023
Dear Stela, Thank you for taking the time to share your experience with us at the Holiday Inn Express & Suites Ogallala. We appreciate the positive feedback and hope to serve you again in the future!

10/10 Excellent

Carey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, comfortable bed, and friendly staff.
Stayed 1 night in Sep 2023
Response from Kim on 25 Sept 2023
Thank you!

8/10 Good

DEBORAH

Stayed 1 night in Sep 2023
Response from Kim on 5 Nov 2023
Thank you!

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. Could use some semi parking.
Stayed 1 night in Sep 2023
Response from Kim on 25 Sept 2023
Thank you for taking the time to share your experience with us at the Holiday Inn Express & Suites Ogallala. We appreciate the positive feedback and hope to serve you again in the future!

10/10 Excellent

Amy, Canon City

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property.
Response from Kim on 25 Sept 2023
Thank you!

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Kim on 25 Sept 2023
Thank you!

10/10 Excellent

Kathleen

Stayed 1 night in Aug 2023
Response from Kim on 25 Sept 2023
Thank you!

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Kim on 25 Sept 2023
Thank you!

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious, clean, and BIG. Breakfast (free) was better than most hotels that offer free breaks. Fresh, crispy bacon and scrambled eggs, good variety of yogurts, juices and fresh fruit. Name-brand everything -- Jiff p-nut butter, Oikos and Yoplait yogurt, etc. The orange juice out of the machine almost tasted fresh squeezed, as opposed to other chains who water-down their OJ. Overall, exceeded our expectations.
Stayed 1 night in Aug 2023
Response from Kim on 25 Sept 2023
Thank you for taking the time to share your experience with us at the Holiday Inn Express & Suites Ogallala. We appreciate the positive feedback and hope to serve you again in the future!

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Kim on 25 Sept 2023
Thank you for taking the time to share your experience with us at the Holiday Inn Express & Suites Ogallala. We appreciate the positive feedback and hope to serve you again in the future!

10/10 Excellent

Brandt

Stayed 1 night in Aug 2023
Response from Kim on 25 Sept 2023
Thank you for taking the time to share your experience with us at the Holiday Inn Express & Suites Ogallala. We appreciate the positive feedback and hope to serve you again in the future!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Kim on 25 Aug 2023
Thank you!

8/10 Good

Paul, Overland Park

Stayed 1 night in Aug 2023
Response from Kim on 25 Sept 2023
Thank you for taking the time to share your experience with us at the Holiday Inn Express & Suites Ogallala. We appreciate the positive feedback and hope to serve you again in the future!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Kim on 19 Aug 2023
Thank you!

8/10 Good

Tod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel ... room was very clean with plenty of space to relax. Breakfast was very good, with several quality options.
Stayed 1 night in Aug 2023
Response from Kim on 19 Aug 2023
Thank you for taking the time to share your experience with us at the Holiday Inn Express & Suites Ogallala. We appreciate the positive feedback and hope to serve you again in the future. (:

10/10 Excellent

Walter

Travelled with family, Business traveller
Liked: Amenities
I appreciated the reception desk’s recommendations of a wine/beer offering and a local restaurant. Outside, I was impressed with a good diverse mix of plants (excepting the plastic ones at the entrance!)
Stayed 1 night in Aug 2023
Response from Kim on 19 Aug 2023
Thank you for taking the time to share your experience with us at the Holiday Inn Express & Suites Ogallala. We appreciate the positive feedback and hope to serve you again in the future. (:

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was beyond filthy! Hair and urine all over the toilet more hair all over the floor, the bathtub was stained yellow and brown (more hair in there) and the whole room smelled like the floor had been cleaned with a dirty mop! There was some brown substance on the ceiling in the bathroom that was indescribable and all of the tables and surfaces were filthy. We were shocked that the sheets were semi clean! It was so bad we didn’t even shower just woke up early, packed our things and left town as fast as possible! We are honestly confused how this hotel was rated so high it was terrible! If you have to stay here walk over to Walmart and purchase some bleach wipes and commence to cleaning the room yourself to get through the night. We won’t be back!
Stayed 1 night in Aug 2023

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2023
Response from Kim on 9 Aug 2023
Thank you!

8/10 Good

Betty

Stayed 1 night in Apr 2023
Response from Kim on 9 Aug 2023
Thank you!