Check in time was at 4:00pm on Sunday. When I had not heard a single thing from host day of check in I reached out and did not get a response until 3 hours later. She reported that check in time was at 4 which I communicated we would not be arriving until 7:30. However when I showed up at the property at 7:30 I still had no access code and could not reach the host. Secondly we booked this property for the hot tub and when we arrive the hot tub was set at 94 degrees which is not hot at all. After that the hot tub slowly lost heat and throughout the two days we were there the hot tub did not reach temperatures over 91 degrees. There was also nothing provided for us, no cleaning supplies, no trash bags, and all the dishes seemed to be dusty and dirty like no one had even attempted to prep the property for guests arriving. Lastly we woke up Monday morning to no running water. When I reached out to the host she was responsive but then told us we just had to wait for the pipes to warm up. We did not have running water until about 12:00 in the afternoon. I understand that may not be the hosts fault however I feel like the host should have wanted to compensate or done something about the no running water. We could not use the bathroom, shower, wash our hands, drink water, cook breakfast, etc. it is overall a beautiful property and could be a great location but the host definitely has some work to do.