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"Staff went out of way to contact me about my arrival to see if I needed help, as well as she allowed us to check in quite early. Room in great condition. Staff offered us discount vouchers to local restaurants, and gave recommendations as to what to do around town. She also taught us some basic Bulgarian, extremely nice. "

"we were there in the winter so there wasn't much to do in the actual hotel. The staff was nice We had all we needed It came with everything in the pictures"

"Good breakfast, great view. "

"The hotel is very old, and the furniture was broken. The air conditioner was also not working. The food and drinks were not good at all. It makes no sense that this hotel has such high ratings online. We had to check out the next morning because they couldn't repair the air conditioner and didn’t offer to change our room. We couldn’t imagine spending a second night there with our baby. He spent the entire night crying because it was too hot, and opening the windows wasn’t an option since it was very noisy outside. Basically It's a tourism Trap. "

" We recently stayed at Secrets Sunny Beach Resort and Spa - Premium All Inclusive - Adults Only, and we were very satisfied! The food was simply excellent – a wide variety and very delicious. I would also like to mention that everything was clean and tidy, which made our stay even more pleasant. The staff were incredibly friendly and helpful, always ready to assist and provide information. Thank you for a wonderful experience! I will definitely return! "

"The blond lady who was checking us in was really like she wanted us out. We paid in advance and both rooms were not on the same floor. The older family member and one slightly injured person couldn’t walk upstairs. We also has a baby and the 3rd floor without an elevator wasn’t an ideal solution. There were no other rooms to be switched too. On the other hand, the other lady accompanied by her children was always nice and tried to accommodate us as much as possible. Still, the first impression was the most remembered. The breakfast was simple but tasty. Thank you for the stay."

"Super miejsce. Pyszne jedzenie,.czysty wygodny pokój. Jednak są dwa minusy. Śliska nawierzchnia koło basenu oraz to,że nie można samemu robić sobie kawy ani nalewać innych napoi. Kolejki w porach posiłkow do napojów."

"Great "