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"Incredible "

"We had a great stay. Family of 4 staying mid to end of September. The hotel was kept clean all of the time, room was lovely and also cleaned each day. Facilities at the time we went were good. Water slides and pool options for the kids were great and clean. Sunbeds readily available, as with most hotels it’s first come first served for the spot you get. The food and drink choices I would describe as Ok all inclusive food and drink, nothing spectacular, nothing massively tasty but all acceptable and topped up regularly. The pool snack bar is open all day so snacks between meal times were always available. Good choice on the Cocktail menu but they all tasted average. Animation and entertainment was Ok, I’ve been to hotels that have done a lot better with this… But it was there and the kids enjoyed it. The beach, shops and market stalls and beach are all within a 5-10min walk. If the price is right we will definitely be returning next year, that probably the best compliment I can give it."

"De"

"The owner was very arrogant, there was a spider’s nest in the room, we left there covered in bites, internet didn’t work for a second in nine days, the location is on the top of a hill, unpaved full of potholes and very dusty, very far from the beach… I don’t recommend it in any circumstances!!!"

"The host was very kind and very accommodating, made sure we has everything we needed and was very responsive. Would recommend anyone to stay here!"

"Was very nice host, switched on Sauna for us… Nice city, nice people ❤️"

"Queing was problem at the bars Only one pool bar during the day or pay extra ro use beach bar Food was cold in smaller restaurant "

"Great place on the Bulgarian seaside. We visit every time, when we decide to have a holiday in Bulgaria. From the beginning. Experience on the reception was excellent as always, very welcoming and professional. Makes you feel that extra special. The rooms were lovely. They ofer us an apartment, as a family of three, really very kind of them. And a double room for our friends. Both of them excellent,and with a nice sea views. Good spacious rooms, cleaned regularly through our stay. The restaurant and the food at Helena sands, are just fantastic. Very high level, with a good choice of salads, fish and meat. Have their own beach. You have to go a bit early, as it gets filed very quickly. But once there, lovely clean sand and shallow water. Perfect family holiday . Thank you very much for our stay, and expect us next summer again 😀 "

"Super miejsce. Pyszne jedzenie,.czysty wygodny pokój. Jednak są dwa minusy. Śliska nawierzchnia koło basenu oraz to,że nie można samemu robić sobie kawy ani nalewać innych napoi. Kolejki w porach posiłkow do napojów."