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"Worst management for the hotel . My brother lost his wallet and I was trying to help him out to get a hotel room , until we can figure out how to get him home . Hotel management refused to check him and made him stay in the cold weather in his rental car.. what kind of human being are they !!! Us her in US we never do something like that .. even though I called the hotel directly and explained the problem with them and they still refused. "

"Great room nice hotel "

"Great hotel! "

"Clean and well appointed hotel with parking and location near main roads and Waterloo. Local village Genappe has great restaurants also."

"Very friendly staff and breakfast really good"

"Very good "

"The reception person was not very friendly. The rooms smell bad. The vibe of the hotel was just bad."

"Confusion on arrival, their Shuttle service instructions could be more specific."

"Alles was top"

"Very luxurious, attentive owner, just overall a good place to stay "

"Spacious room with kitchen facility, staff is friendly and location is town centre."

"Located just steps away from the Grand Place, this hotel is charming, clean, comfortable and the staff are wonderfully kind and helpful. The bed has been so comfortable and I have been able to enjoy a plethora of events just steps away. Highly recommend! "

"We arrived on Friday afternoon and found roland and michele very welcoming and made us feel very welcome at this very luxurious accommodation, breakfast was from a form that Roland had sent to our phone,which we enjoyed very much."

"good rooms , friendly staff and airport shuttle"

"Very close to the airport, very good conditions, I recommend!"

"We stayed for two weeks while visiting family."

"Comfortably basic hotel, staff were very efficient and welcoming. Excellent location for shops, train station and bud station "

"Everything good."

"Easy to navigate and good fares "

"Clean room, close to the airport, kind staff. "