"On Monday, March 9, 2026, 13:19, Sheldon Patterson wrote:
Dear Manny,
Thank you for your detailed explanation regarding the $259.16 authorization. I appreciate the transparency about how the third-party reservation was configured within your property management system and how the authorization was mistakenly placed on the billing share rather than the incidental share.
That said, I want to be very clear: Sheldonmpatterson@yahoo.com is a valid and active email address, and 408.705.8015 is my valid mobile phone number. Both are correct and fully operational.
Regarding the authorization, while I understand the internal explanation involving system shares and third-party billing structures, an authorization for the full room and tax amount—when the stay was already prepaid—creates unnecessary financial strain and inconvenience. Even if the amount does not ultimately post, an improper authorization can:
• Temporarily reduce available credit or accessible funds
• Trigger overdraft or over-limit fees
• Interfere with other pending financial obligations
• Cause reputational or credit-related complications in certain circumstances
It is important to note that unauthorized or improperly processed charges, even if temporary, may carry legal implications depending on their impact and duration. Consumers are protected under federal and state financial regulations regarding unauthorized transactions and improper billing practices."