Viceroy Hotel Group in Oakland

"Breakfast was delicious! One of the best I ever had at a hotel . "

"All the staff that I met, there was very friendly very accommodating help me out a lot"

"The staff is super friendly!"

"Excellent "

"The location was perfect for our stay. Room was clean and very comfortable. Check-in was courteous and our desk person Shamal was very friendly and helpful. Not a fan of the parking fee. This is not disclosed on the reservation totals. We were told of the parking fee at the desk. What is one to do, you're there, where else would you park. Because of this, we would like to be refunded the parking fee incurred. Other than that, everything was great. "

"Clean room. Great view. Good customer service."

"Needs improvements,leaking ceiling in the Lobby"

"Great view. Clean and spacious room. Friendly staff. "

"Lovely staff, beautiful room. The pools and gym are amazing. Would absolutely come back for another visit."